Human Resources Manager

RDG Overview:RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene.At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey.DREAM ITMILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges, and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River (opened June 2024), and MM, a Membership Community. Upcoming projects include NOORA and Claudie (scheduled for fall 2024), AVA’s second location in Coconut Grove (2025), and HONŌ Japanese Steakhouse (2026).Summary:The ideal candidate for the HR Business Partner position will have experience in all areas of Human Resources. The position will be based in one of our dining venues (not a corporate position) and will support benefit administration, compensation, recruitment and retention, employee relations, performance management, safety and training/development. This position reports to the Senior Manager, HR, and partners with senior leadership within the venue and corporate office. We are seeking a highly energetic, self-starter with a minimum of 5 years of progressive level Human Resources experience in a luxury restaurant, hotel, or hospitality setting.RESPONSIBILITIES:Provides direction and consultation to the Executive Chef, GM, Director of Operations, and other members of management at all levels on strategic, tactical, and operational people issues.Responsible for on-boarding and facilitating orientation at the property level.Assist with implementing corporate policies that pertain to general handbook compliance.Support the launch full cycle performance management within the venue following the cadence of other properties.Work closely with employees to improve work relationships, boost morale, and increase productivity and retention.Perform general day to day HR administrative tasks and provide white glove support on all HR related matters.Support the Talent Acquisition Team with workforce planning and new venue openings recruitment efforts as needed.Completes new hire paperwork, e-verify & I9 process during the on-boarding of new employees.Works with Senior Manager, HR to complete worker’s compensation and unemployment paperwork.Supports venue management with coaching/counseling conversations and issuing progressive discipline paperwork.Conduct thorough and objective investigations to resolve complex employee related issues and maintain company employee standards and expectations.Serve as the point of contact for managers’ employee related questions or concerns regarding safety, compliance, payroll, total rewards, employment law, leave of absence, etc.Remain focused on compliance and Wage & Hour guidelines and policies.Ability to support multiple properties in a self-sufficient matter.Support the Chief People Officer and Senior Manager, HR as needed with alternate venues, and HR projects/coverage as needed.Requirements/Qualifications:Minimum of 5 years previous luxury restaurant, hotel or hospitality Human Resources management experience as an HR Manager, HR Generalist or HR Business Partner.Bachelor’s degree in human resources, Business Administration or related field of study or any equivalent combination of education and/or experience is preferred.Professional Human Resources (PHR), Senior Professional Human Resources (SPHR), or other relevant industry certification such as SHRM is desired.Knowledge of performance management, compensation, and benefits principles, practices inclusive of leaves (LOA)Possess exceptional coaching, influencing skills to establish credibility and trust with internal customers and build influential relationships.Demonstrated knowledge with HRIS systems such as ADP.Excellent working knowledge of US & FL labor laws is strongly desirable.Ability to travel as needed to other venues to support with openings, training, recruitment, or general HR coverage.Although a day shift, must be willing to work a flexible schedule such as am, pm, weekends and holidays.Other Skills and Knowledge:Superior verbal and written communications skills (Bilingual is a plus in Spanish)Must operate with a high degree of confidentiality and trust – Absolute requirement.Must be fully transparent with the ability to communicate and share visibility into the venue.Must have solid business acumen; problem solving skills, and exhibit high emotional intelligence, influence, and strategic thinking skills.Strong leadership skills with ability to influence behavior and outcomesProven organizational and follow-up skills, comfortable initiating and responding to high volume of emailsAdept at working in demanding, deadline-driven environment with a task-driven focusAccustomed to serving as a Change Agent - highly adaptable, dependable with an entrepreneurial spiritStrong analytical and critical thinking skills to successfully troubleshoot and resolve unexpected roadblocks, barriers, and inquiries from internal and external clients.Must have high energy and ability to influence at all levelsEnvironment:General office assignments-(typing), which lends itself to repetitive motion.Sitting in a stationary position for several hours within the day.Ability to navigate a large restaurant setting is required.

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