SOME
Patient Service Coordinator
SOME, Washington, District of Columbia, us, 20022
SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare and offer the tools one needs to live with hope, dignity, and greater independence.Compensation:
We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly range for this position is $19.46 to $22.87 and may commensurate with experience.The
Patient Service Coordinator
supports front desk operations by greeting and registering clients; directing clients to the appropriate service; answering and directing phone calls; maintaining provider schedules; insurance verification.This position is located at our main campus on O Street in NW Washington, DC. Candidates must be able to travel to our location on Benning Road in NE as needed to provide coverage.Schedule:
Monday - Friday 8:00 am - 4:30 pm (40 hours per week)Required:
HS/GED or 2+ years work experience; 1+ years administrative experience in a Primary Care or Acute Care office or other relevant experience; customer/client services experience.Required License/Certification:
CPR/First-AidExpected Contributions:Greet clients and visitors, identify their needs and provide information and initial directionProvide a positive customer service experience to all clients and visitors to SOMECheck-in all walk-in and appointment clients and complete registration processVerify medical insurance and/or medical insurance eligibility prior to provider visitDirect clients without medical insurance to Referral Specialist prior to provider visitRegulate traffic flow in waiting area and front desk to ensure HIPAA complianceScan registration and referral forms into EMR; update EMR as needed with client informationAnswer all telephone calls and provide administrative support to medical, dental and BHS as assignedKnowledge/Skills/Abilities Required:Knowledge of electronic health records managementKnowledge of medical terminologyGood listening skills to identify client needs and direct accordinglyAbility to remain calm in crisis situationsAbility to communicate with diverse audiencesMission-orientedAbility to work in a team environmentProficient with MS Office, including Word, Excel, and OutlookReports to:
Clinic Office ManagerPosition Designation:
This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.Physical Demands:
Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings offsite.To Apply:
Go to our career page at
https://www.some.org/careers/open-opportunities
and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered.SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without any discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at
onlineaccommodations@some.org . This contact information is specifically for accommodation requests and does not pertain to application status inquiries.To read our EEO Policy Statement, please click
here
. To view our notices to employees and applicants for employment, click on their corresponding link:
EEOC Know Your Rights Notice
,
Pay Transparency Nondiscrimination Provision Notice
, and
E-Verify Program Notice
.
#J-18808-Ljbffr
We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly range for this position is $19.46 to $22.87 and may commensurate with experience.The
Patient Service Coordinator
supports front desk operations by greeting and registering clients; directing clients to the appropriate service; answering and directing phone calls; maintaining provider schedules; insurance verification.This position is located at our main campus on O Street in NW Washington, DC. Candidates must be able to travel to our location on Benning Road in NE as needed to provide coverage.Schedule:
Monday - Friday 8:00 am - 4:30 pm (40 hours per week)Required:
HS/GED or 2+ years work experience; 1+ years administrative experience in a Primary Care or Acute Care office or other relevant experience; customer/client services experience.Required License/Certification:
CPR/First-AidExpected Contributions:Greet clients and visitors, identify their needs and provide information and initial directionProvide a positive customer service experience to all clients and visitors to SOMECheck-in all walk-in and appointment clients and complete registration processVerify medical insurance and/or medical insurance eligibility prior to provider visitDirect clients without medical insurance to Referral Specialist prior to provider visitRegulate traffic flow in waiting area and front desk to ensure HIPAA complianceScan registration and referral forms into EMR; update EMR as needed with client informationAnswer all telephone calls and provide administrative support to medical, dental and BHS as assignedKnowledge/Skills/Abilities Required:Knowledge of electronic health records managementKnowledge of medical terminologyGood listening skills to identify client needs and direct accordinglyAbility to remain calm in crisis situationsAbility to communicate with diverse audiencesMission-orientedAbility to work in a team environmentProficient with MS Office, including Word, Excel, and OutlookReports to:
Clinic Office ManagerPosition Designation:
This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.Physical Demands:
Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings offsite.To Apply:
Go to our career page at
https://www.some.org/careers/open-opportunities
and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered.SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without any discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at
onlineaccommodations@some.org . This contact information is specifically for accommodation requests and does not pertain to application status inquiries.To read our EEO Policy Statement, please click
here
. To view our notices to employees and applicants for employment, click on their corresponding link:
EEOC Know Your Rights Notice
,
Pay Transparency Nondiscrimination Provision Notice
, and
E-Verify Program Notice
.
#J-18808-Ljbffr