Bluebird Sunapee
Hotel Front Desk Clerk
Bluebird Sunapee, Newbury, New Hampshire, United States, 03255
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Compensation:
$18 hourlyResponsibilities:
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Handle customer complaints as necessary
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Work with the housekeeping staff to ensure rooms are ready for new guests
Qualifications:
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
Exhibits working knowledge of Microsoft Office and reservation management systems
High school diploma, GED, or equivalent
Has experience answering telephone calls and troubleshooting stressful situations
About CompanyWith 53 rooms located in the heart of this beautiful region, Bluebird Sunapee is the perfect, affordable lodging option for families and friends looking to explore everything the area has to offer in all four seasons.A year-round destination, the Sunapee area of New Hampshire offers everything from 3-season canoeing, biking, and hiking—to alpine skiing and snowboarding, ice fishing, and snowshoeing. With the Mt Sunapee State Park on Lake Sunapee just a short walk behind the hotel and Vail's Mount Sunapee Ski Resort just across the street, Bluebird Sunapee is in the center of the region's best activities.
Compensation details:
18-18 Hourly Wage
PI17692de54f1b-35216-35585829
$18 hourlyResponsibilities:
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Handle customer complaints as necessary
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Work with the housekeeping staff to ensure rooms are ready for new guests
Qualifications:
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
Exhibits working knowledge of Microsoft Office and reservation management systems
High school diploma, GED, or equivalent
Has experience answering telephone calls and troubleshooting stressful situations
About CompanyWith 53 rooms located in the heart of this beautiful region, Bluebird Sunapee is the perfect, affordable lodging option for families and friends looking to explore everything the area has to offer in all four seasons.A year-round destination, the Sunapee area of New Hampshire offers everything from 3-season canoeing, biking, and hiking—to alpine skiing and snowboarding, ice fishing, and snowshoeing. With the Mt Sunapee State Park on Lake Sunapee just a short walk behind the hotel and Vail's Mount Sunapee Ski Resort just across the street, Bluebird Sunapee is in the center of the region's best activities.
Compensation details:
18-18 Hourly Wage
PI17692de54f1b-35216-35585829