General Manager

Le Pain Quotidien means the daily bread. And to us, that means everything. It’s much more than mere sustenance; it’s a way of life. As our loaves emerge from the ovens, warm and fragrant, friends gather around our communal tables to share in the time-honored tradition of breaking bread. The hum of conversation fills the air, jam is passed around the table, and, ever so gracefully, time slows.The General Manager is responsible for overseeing all aspects of the restaurants operations to ensure smooth functioning and profitability. Your role encompasses various tasks, including hiring and training staff, managing budgets and finances, maintaining quality standards for food and service, handling customer inquiries and complaints, and implementing strategies to attract and retain patrons. You must possess strong leadership, communication, and problem-solving skills to effectively manage the restaurants day-to-day activities and drive its success.Role DescriptionOversee all aspects of the operation within the restaurantProvide consistent execution and exemplary service to our guestsCreate and update business strategies for the operation to drive salesManage labor deployment within parameters of budgetDirect Front of House team to ensure all opening, mid, and closing procedures are followedMaintain cleanliness and organization of the restaurantRecruit, interview, hire, and retain a successful teamTrain, coach, and mentor all team membersEnsure completion of food safety checklistsMaintain and manage food cost, troubleshooting any issues that may ariseManage P&L, forecasting, COGs, and inventory controlQualificationsMinimum 2 years of General Manager experience in a restaurant with comparable steps of service and volumeBachelor’s degree in Hospitality, Business, or related field preferredFormal culinary education a plusToast POS, Clover, or similar POS experiencePrevious experience with P&L, forecasting, inventory, and COGs strongly preferredStrong critical thinking and problem solving abilities requiredProficiency in Spanish, French, and/or Arabic a plusBenefitsEnrollment in Company-contributed health coverage plan, including dental and visionPTO starting at 15 days401k with up to 4% match after ninety (90) days of employmentLife insurance coverage fully paid by the CompanyPre-tax commuter benefitsPet insuranceTeam member discounts at all our brandsConvive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, martial status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.