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Triumph Management

Quality Customer Service Associate- Entry Level

Triumph Management, Albuquerque, NM, United States


Our firm is seeking a full-time, entry-level Customer Service Associate looking for a career that offers constant coaching, development, and long-term growth. The Customer Service Associate will execute field sales and business development campaigns to further our client's growth and customer acquisition targets.

The Customer Service Associate will also monitor the program’s implementation and evaluate progress upon promotion to a senior level role. We are looking for an entry-level potential employee who will support our fast-growing team.

Responsibilities of the Customer Service Associate:

  • Build and maintain positive professional relationships with team members, customers, and clients to ensure seamless customer acquisition, maximize ongoing productivity, and exceed sales targets

  • Communicate directly with consumers throughout the assigned market upon executing business development and sales campaigns

  • Coordinate with the Customer Service and Sales Managers to develop new sales and marketing strategies based upon the assigned territory

  • Generate personal performance reports to monitor progress and communicate with leadership any additional coaching and training needed

  • Participate in cross-training and perform other duties as assigned.

  • Communicate confidently with the sales team and account managers to facilitate new campaign discussions and communicate business messages