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Suburban Inns

Expeditor - Big E's EBL

Suburban Inns, Grand Rapids, Michigan, us, 49528


Big E's on the Beltline wants you! Continue your career in the Hospitality Industry and become an Expeditor. This is a great opportunity to expand your experience and knowledge of the supreme customer service, food prep and delivery, and bar operations in 2023!

Wage:

$13-15/hr plus tip pool

Benefits Include:Hotel and restaurant discountsEarned Paid Time Off for ALL Team MembersInsurance (health, vision, dental, life) for full time Team MembersFlexible schedules (dependent on position)Holiday Pay8 hours of paid volunteer time per year (must be accredited)Advancement opportunities100% paid maternity/paternity or adoption leave for those who qualify for FMLAEmployee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)Position Summary:

Responsible for preparing all food items, while following local health department standards, Suburban Inns' Core Values, and Suburban Inns/Big E's standards, as well as going above and beyond to ensure that guests are 100% satisfied

Essential Functions:

Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valuedExpedite all required items according to standardized recipesSet up service units with needed itemsServe items in accordance with established portions and presentation standardsNotify the Kitchen Manager or Manager on Duty of expected shortagesEnsure that assigned work areas and equipment are clean and sanitarySet up, maintain, and break down Expo stationAdhere to local health and safety regulationsFollow all Suburban Inns processesExhibit regular and recurrent attendance recordsOther duties as requested by management

Position Requirements:

Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, record keeping, or word processing. Strong verbal communication and organization skills required.

Formal Education and Job-Related Experience: High School Diploma or Equivalent. Minimum 1-year full-service restaurant experience.

License, Registration, and/or Certification Required: ServSafe Food and Allergen Certification preferred

Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs

Required Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on the property

Uniform and Appearance Guidelines:

Uniform: Uniform shirt and hat will be provided. Suburban Inns approved black slacks or Dockers (no yoga-style) and black, close-toed, non-slip shoes are the responsibility of the Team Member.

Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor.