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Director of Outpatient Provider Relations

Get AI-powered advice on this job and more exclusive features. Clearview Treatment Programs provided pay range

This range is provided by Clearview Treatment Programs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$100,000.00/yr - $120,000.00/yr Additional compensation types

Annual Bonus Why You Will Love Working With Us! At Clearview Outpatient, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for behavioral health conditions. Clearview Outpatient is a leading provider of mental health treatment services across the region. With 18 Outpatient locations across seven states, we are on a mission to improve mental wellness in the communities we serve. We are a part of Odyssey Behavioral Healthcare Network which offers a continuum of care within our Psychiatric Network, Eating Disorder Network, including inpatient, intensive residential, partial hospitalization, and intensive outpatient services nationwide. Our team’s foundation is client centered care and clinical excellence through our 5-star service commitment – Respect, Accountability, Integrity, Flexibility, and Collaboration. We are committed to our team and our team is committed to our clients! Providing outpatient care Monday through Friday, we offer exceptional benefits, development opportunities, professional training, and much more detailed below. Join our team! Be part of our amazing vision of changing lives empowering each client’s inherent strengths making a difference in countless lives, while being part of a larger nationwide network that is growing each day. What We Offer: Collaborative environment dedicated to clinical excellence Company Supported Continuing Education & Certification PPO & HDHP Health Plan Options 100% Company Paid EAP Emotional Well-Being Support 100% Company Paid Critical Illness (with health enrollment plan) 100% Company Paid Life & ADD 401K with Company Match Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts Generous Team Member Referral Program Compensation Range: $100,000 -$120,000 per year (depending on level, licensure and location) How You Will Contribute: The Director of OP Provider Relationship, Outpatient Network focuses on mobilizing business development growth strategies utilizing clinic-based roles including, and not limited to, executive director, community outreach liaisons, clinical and operations resources. Growth strategies include state/federal level B2B, state and area providers/organizations, and payors. The role leads and/or supports clinic and state level business development strategies at designated locations, connecting providers, clients, and families to Odyssey’s clinical services while establishing a trusted provider community/state network to refer out to when needed. The role leverages internal and external resources to educate communities, providers, clients, and families about psychiatric conditions, services and supports available. The position partners with key Odyssey leaders and departments along with location leaders and teams to establish and update critical measurements of productivity/targets/goals and client-service strategies. Forms strategic alliances within Odyssey to identify and remove barriers to access and monitor for continuous process improvement. Builds state, and clinic level strategic, targeted growth plan by evaluating, analyzing, interpreting, and presenting clinic and market utilization data to assigned locations. Collaborates with service location(s) and company leadership to establish, communicate, and champion strategic growth initiatives. Create and initiate new innovative approaches to growth and mobilizes them in partnership with operations and Odyssey leadership. In cooperation with clinic, network and Odyssey leadership develop retention strategies for top, maintenance, and new targeted accounts. Develops goals and timelines for new and enhanced key account opportunities. Communicates, monitors, and executes sales and retention strategies and plans. Ensures that all strategic accounts are managed and ensure that internal and external obstacles to business growth and retention are identified, minimized, or eliminated. Prepares and presents monthly/weekly reports or updates as requested, identifying trends, additional business opportunities with existing and new accounts/strategies that address obstacles as needed. Collaborates with admissions to obtain accurate referral source trends and provide referral source feedback to leverage increased market share for the facility and corporate network entities. Leverages Salesforce CRM to analyze and trend for leads, inquiries, and admissions and aligns business development strategies accordingly to develop departmental annual and quarterly plans. Audits all outreach activities within Salesforce to ensure completeness and meaningful content. Trains the team to use Salesforce to analyze and develop regional strategic plans using the data associated with the leads, inquiries, and admissions correlated with the outreach activities. Creates, evaluates, assesses, and adjusts to achieve high ROI on key growth initiatives and staff productivity to drive quality inquiry calls and admissions to meet or exceed goals. Provides Odyssey and field leadership with actionable analysis of call and admissions trends that highlight growth driver and detractors. Develops and provides orientation and training to all onboarding team members and any additional customer service training needs for all internal stakeholders as assigned. Monitors all communications to maximize customer-facing quality encounters, providing timely feedback, accurate information, and coaching to team members and strategic partners. Identifying and overcoming obstacles within the admissions and clinical partnership relations. Ensures the company, location(s) talking point/branding guidelines are up-to-date and utilized in internal and external written and verbal communications. Facilitates strategic growth quarterly meetings involving the Odyssey and facility leadership(s). Provides weekly coaching sessions with at least one ride every 6 months. In partnership with Odyssey marketing resources, advancing branding to grow SEM and social media growth strategies. Creates innovative growth strategies targeting differentiated clinical and organizational partnerships to earn a preferred and leading market position. Generate Odyssey University lectures/presenters from assigned locations. Additional Responsibilities Attends scheduled virtual, in-person, and internal and external business development and company meetings according to role and responsibilities. Collaborates with executive leadership to formulate goals/objectives for business development staff teams at each location. Maximizes available resources to meet or exceed strategic growth and budgeted goals. Actively seeks and identifies new referral sources/partnerships. When clinics are void of coverage, ensures that all center’s strategic accounts are managed, and ensure that internal and external obstacles to business growth are identified, minimized, or eliminated through day-to-day management of accounts. Other duties as assigned. What We Are Seeking: The position requires a bachelor’s degree in business administration, Marketing, Health Administration or a related field. 10+ years of experience in business development/sales preferred. Additional related experience in behavioral health treatment services, including: Demonstrated experience leading business development teams to meet/exceed monthly goals and budget targets, functioning as both a key and individual contributor. Experience leading complex and meticulous sales processes. Experience with specialized mental health treatment services. A valid Driver's license and a generally clean driving record are required. Employees may be required to drive personal or company vehicles. State licensing DHS and DSS prohibit individuals with specific criminal charges, conducted by

Livescan

fingerprint checks. Exemptions offered. For cash compensation, we set standard ranges for all U.S based roles based on function, level, and geographic location, benchmarked against companies of similar size within the behavioral healthcare industry. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above. Clearview Outpatient provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Clearview Outpatient reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.” Seniority level

Mid-Senior level Employment type

Full-time Job function

Business Development Mental Health Care

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