Hampton Inn & Suites Austin
Peachtree Group - Austin, Texas, us, 78716
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Overview
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Overview
Hampton Inn & Suites Austin
role at
Peachtree Group .
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Job Description The Night Auditor will be responsible for conducting all nightly audit-related duties while providing guest service at the hotel's front desk. Responsibilities include balancing duties, completing daily paperwork, and preparing shift reports. The Night Auditor will also attend to guest needs such as check-ins/check-outs, reservations, and answering guest questions.
Responsibilities
Proactively ensure guest security and maintain a safe, clean, and friendly work environment.
Count cash and maintain the accuracy of the cash drawer at the beginning and end of each shift.
Check the front desk log for issues, special requests, etc.
Greet, register, and assign rooms to guests.
Process guest registrations, including payment collection.
Prepare express checkout folios.
Maintain room status inventory.
Communicate shift information to the Front Office Manager, General Manager, and desk staff.
Maintain and clean the lobby and bathroom as needed.
Ensure a smooth shift transition by communicating pertinent information to the following shift.
Collaborate with hotel departments to ensure high-quality customer service.
Answer inquiries about hotel services, registration, and local amenities.
Complete all shift paperwork and night audit reports daily.
Perform additional duties as assigned by management.
Benefits Peachtree Group offers a comprehensive benefits package including medical, dental, vision, disability, and life insurance. We also provide a generous 401(k) retirement match, Paid Holidays, Paid Time Off, and access to our Employee Assistance Program and Fund.
Additional Information
Seniority level: Entry level
Employment type: Part-time
Job function: Other
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