Idealforce
Business Analyst 5
Idealforce, Lansing, Michigan, United States, 48900
IDEALFORCE
has a
CONTRACT
position available immediately for a
Business Analyst 5
to join our customer in
Lansing, MI.
This is an
Hybrid
position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity.
Job DescriptionPosition Title:Business Analyst 5
Short Description :Receive, process, present data, and information regarding our weekly Service Requests (Infrastructure Service Requests). Responsible for gathering business and technical requirements during the client kick off meetings.Consult SMEs (Subject Matter Experts) on tasks required to complete integrated projects for all Telecommunication services, such as, WAN, WLAN, MLAN, Security, Contact/Call Centers, Telephony, and Video. Manage multiple projects based on Agency assignments.
Complete Description:
Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.Ability to obtain and report business and technical requirementsFacilitate review sessions to discuss projectsExcellent customer and communication service skillsWork with multiple network platforms, such as, WAN, MLAN, WLAN, Security, Voice, and VideoconferencingDisseminate information effectively to all technical teams, customers, and technical managersUnderstand a large (enterprise) and complex network environmentSkills, Experience and Education:
Bachelors Degree, RequiredOrganization and Prioritization skills are MandatoryCommunication and Interpersonal skills are MandatoryPrevious experience working with multiple agencies and/or vendors and/or departments in an enterprise environment are RequiredMinimum 1-3 years experience with Clarity is PreferredMinimum 3-5 years experience with Microsoft Project and Excel is RequiredMinimum 2-3 years experience with DevOPs is PreferredMinimum 3-5 years experience with Remedy/Helix is RequiredMinimum 3-5 years working within a Telecommunications environment is RequiredMinimum 3-5 years experience in a large Enterprise setting is RequiredMinimum 3-5 years work experience with multiple network platforms is RequiredMinimum 3-5 years working with multiple network lines of service is RequiredMinimum 5+ years dealing with customers is Required
THIRD PARTY CANDIDATES:Email your candidate/s resume to jb dot resumes at idealforce.com along with the following details: Rate, Current location and Availability
Disclaimer
: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
has a
CONTRACT
position available immediately for a
Business Analyst 5
to join our customer in
Lansing, MI.
This is an
Hybrid
position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity.
Job DescriptionPosition Title:Business Analyst 5
Short Description :Receive, process, present data, and information regarding our weekly Service Requests (Infrastructure Service Requests). Responsible for gathering business and technical requirements during the client kick off meetings.Consult SMEs (Subject Matter Experts) on tasks required to complete integrated projects for all Telecommunication services, such as, WAN, WLAN, MLAN, Security, Contact/Call Centers, Telephony, and Video. Manage multiple projects based on Agency assignments.
Complete Description:
Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.Ability to obtain and report business and technical requirementsFacilitate review sessions to discuss projectsExcellent customer and communication service skillsWork with multiple network platforms, such as, WAN, MLAN, WLAN, Security, Voice, and VideoconferencingDisseminate information effectively to all technical teams, customers, and technical managersUnderstand a large (enterprise) and complex network environmentSkills, Experience and Education:
Bachelors Degree, RequiredOrganization and Prioritization skills are MandatoryCommunication and Interpersonal skills are MandatoryPrevious experience working with multiple agencies and/or vendors and/or departments in an enterprise environment are RequiredMinimum 1-3 years experience with Clarity is PreferredMinimum 3-5 years experience with Microsoft Project and Excel is RequiredMinimum 2-3 years experience with DevOPs is PreferredMinimum 3-5 years experience with Remedy/Helix is RequiredMinimum 3-5 years working within a Telecommunications environment is RequiredMinimum 3-5 years experience in a large Enterprise setting is RequiredMinimum 3-5 years work experience with multiple network platforms is RequiredMinimum 3-5 years working with multiple network lines of service is RequiredMinimum 5+ years dealing with customers is Required
THIRD PARTY CANDIDATES:Email your candidate/s resume to jb dot resumes at idealforce.com along with the following details: Rate, Current location and Availability
Disclaimer
: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.