Ark Solutions
Business Analyst :: Lansing, MI (Hybrid)
Ark Solutions, Lansing, Michigan, United States, 48900
Ark Solutions Inc
is looking for
Business Analyst!
Position: Business AnalystLocation: Lansing, MI (Hybrid)Duration: 12 Months and possibility of extension
Description:Responsible for gathering business and technical requirements during the client kick off meetings. Consult SMEs (Subject Matter Experts) on tasks required to complete integrated projects for all Telecommunication services, such as, WAN, WLAN, MLAN, Security, Contact/Call Centers, Telephony, and Video. Manage multiple projects based on Agency assignments.
Day-to-day Responsibilities:
Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.Ability to obtain and report business and technical requirementsFacilitate review sessions to discuss projectsExcellent customer and communication service skillsWork with multiple network platforms, such as, WAN, MLAN, WLAN, Security, Voice, and VideoconferencingDisseminate information effectively to all technical teams, customers, and technical managersUnderstand a large (enterprise) and complex network environment.
Experience:
Bachelor's Degree, RequiredOrganization and Prioritization skills are MandatoryCommunication and Interpersonal skills are MandatoryPrevious experience working with multiple agencies and/or vendors and/or departments in an enterprise environment are RequiredMinimum 1-3 year's experience with Clarity is PreferredMinimum 3-5 years experience with Microsoft Project and Excel is RequiredMinimum 2-3 years experience with DevOPs is PreferredMinimum 3-5 years experience with Remedy/Helix is RequiredMinimum 3-5 years working within a Telecommunications environment is RequiredMinimum 3-5 years experience in a large Enterprise setting is RequiredMinimum 3-5 years work experience with multiple network platforms is RequiredMinimum 3-5 years working with multiple network lines of service is RequiredMinimum 5+ years dealing with customers is Required
is looking for
Business Analyst!
Position: Business AnalystLocation: Lansing, MI (Hybrid)Duration: 12 Months and possibility of extension
Description:Responsible for gathering business and technical requirements during the client kick off meetings. Consult SMEs (Subject Matter Experts) on tasks required to complete integrated projects for all Telecommunication services, such as, WAN, WLAN, MLAN, Security, Contact/Call Centers, Telephony, and Video. Manage multiple projects based on Agency assignments.
Day-to-day Responsibilities:
Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.Ability to obtain and report business and technical requirementsFacilitate review sessions to discuss projectsExcellent customer and communication service skillsWork with multiple network platforms, such as, WAN, MLAN, WLAN, Security, Voice, and VideoconferencingDisseminate information effectively to all technical teams, customers, and technical managersUnderstand a large (enterprise) and complex network environment.
Experience:
Bachelor's Degree, RequiredOrganization and Prioritization skills are MandatoryCommunication and Interpersonal skills are MandatoryPrevious experience working with multiple agencies and/or vendors and/or departments in an enterprise environment are RequiredMinimum 1-3 year's experience with Clarity is PreferredMinimum 3-5 years experience with Microsoft Project and Excel is RequiredMinimum 2-3 years experience with DevOPs is PreferredMinimum 3-5 years experience with Remedy/Helix is RequiredMinimum 3-5 years working within a Telecommunications environment is RequiredMinimum 3-5 years experience in a large Enterprise setting is RequiredMinimum 3-5 years work experience with multiple network platforms is RequiredMinimum 3-5 years working with multiple network lines of service is RequiredMinimum 5+ years dealing with customers is Required