Epiq Systems, Inc.
Senior Service Specialist
Epiq Systems, Inc., Wilmington, Delaware, us, 19894
Senior Service Specialist
Apply remote type: Onsite: Work in Office Full-Timelocations: USA-Wilmington-DE-222 Delaware Ave., Suite 800time type: Full timeposted on: Posted 3 Days Agojob requisition id: R0029181It's fun to work at a company where people truly believe in what they are doing!Job Description:Provides various administrative support to our clients which may include copy, print, mail, hospitality, facilities and receptionist services.Essential Job Responsibilities:Mail Services:
includes metering, sorting, and distributing mail and accountable packages per schedule.Copy Services:
includes accurately producing copy, print and scan projects per written instructions.Reception:
includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner.Hospitality Services:
includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.Floor Coordination:
includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance.Facilities Services:
may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.Works independently on assigned production tasks.Handles client complaints as they arise such as: lost parcel, damaged packages, untimely deliveries and other similar situations.Qualifications & Requirements:High School Diploma or GED.Minimum of 1-year professional level work experience in a production setting.Previous experience in a client service oriented field.Working knowledge of PC applications such as Microsoft Office, especially MS Word, Outlook and Excel.Ability to multitask with attention to detail.Ability to resolve issues with professionalism and tact.Ability to lift or move 40 lbs. or greater.Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 50 lbs.Ability to walk, bend, kneel, stand or sit for an extended period of time.The Compensation range for this role is 21.07 to 25.58 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law.About Us
Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world. We strive for a cohesive, collaborative environment that focuses on group achievement. With over 8,000 associates worldwide, Epiq operates in 19 countries and over 80 global locations.#J-18808-Ljbffr
Apply remote type: Onsite: Work in Office Full-Timelocations: USA-Wilmington-DE-222 Delaware Ave., Suite 800time type: Full timeposted on: Posted 3 Days Agojob requisition id: R0029181It's fun to work at a company where people truly believe in what they are doing!Job Description:Provides various administrative support to our clients which may include copy, print, mail, hospitality, facilities and receptionist services.Essential Job Responsibilities:Mail Services:
includes metering, sorting, and distributing mail and accountable packages per schedule.Copy Services:
includes accurately producing copy, print and scan projects per written instructions.Reception:
includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner.Hospitality Services:
includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.Floor Coordination:
includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance.Facilities Services:
may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.Works independently on assigned production tasks.Handles client complaints as they arise such as: lost parcel, damaged packages, untimely deliveries and other similar situations.Qualifications & Requirements:High School Diploma or GED.Minimum of 1-year professional level work experience in a production setting.Previous experience in a client service oriented field.Working knowledge of PC applications such as Microsoft Office, especially MS Word, Outlook and Excel.Ability to multitask with attention to detail.Ability to resolve issues with professionalism and tact.Ability to lift or move 40 lbs. or greater.Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 50 lbs.Ability to walk, bend, kneel, stand or sit for an extended period of time.The Compensation range for this role is 21.07 to 25.58 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law.About Us
Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world. We strive for a cohesive, collaborative environment that focuses on group achievement. With over 8,000 associates worldwide, Epiq operates in 19 countries and over 80 global locations.#J-18808-Ljbffr