Epiq Systems, Inc.
FAST Service Specialist
Epiq Systems, Inc., Atlanta, Georgia, United States, 30383
Time Type: Full TimePosted: 18 Days AgoJob Requisition ID: R0029132
It's fun to work at a company where people truly believe in what they are doing!Job Description:A Service Specialist – FAST provides various administrative support services that may include copy, print, mail, hospitality, facilities, and receptionist services. This unique and client-facing position allows the employee to support multiple Epiq accounts in the local market. Flexibility to work at various locations throughout the greater Atlanta area is required, as well as flexibility to work a variety of shifts such as 7:30 AM - 4:30 PM or 9:00 AM - 6:00 PM.
Mail Services:
Metering, sorting, and distributing mail and accountable packages per schedule.Copy Services:
Accurately producing copy, print, and scan projects per written instructions.Reception:
Answering incoming telephone calls and routing them to the appropriate person, greeting and announcing visitors in a friendly and professional manner.Hospitality Services:
Coordination and upkeep of client conference rooms, common areas, and kitchens. Inspecting and ensuring that all rooms are clean, stocked with supplies, and ready for continual use. Organizing and distributing client kitchen supplies, maintaining inventory control, and ordering supplies as needed.Floor Coordination:
Upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance.Facilities Services:
May include hanging pictures, small office moves, cleaning services, and communication with key client contacts regarding building/equipment concerns.Flexibility:
A weekly work schedule to cover for absences and vacations, which may include potential schedule changes and work locations.Qualifications & Requirements:High School Diploma or GED.1+ years of work experience in a customer service field.Ability to multitask with attention to detail.Ability to resolve issues with professionalism and tact.Ability to lift or move 40 lbs. or greater.Ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 lbs.Ability to walk, bend, kneel, stand, or sit for an extended period of time.The compensation range for this role is $14.00 to $19.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition, Epiq will take affirmative action for minorities, women, covered veterans, and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.About Us
Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions, and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance, and other legal matters. Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise, and deliver confidence to our clients around the world.We strive for a cohesive, collaborative environment that focuses on group achievement.With over 8,000 associates worldwide, Epiq operates in 19 countries and over 80 global locations.
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It's fun to work at a company where people truly believe in what they are doing!Job Description:A Service Specialist – FAST provides various administrative support services that may include copy, print, mail, hospitality, facilities, and receptionist services. This unique and client-facing position allows the employee to support multiple Epiq accounts in the local market. Flexibility to work at various locations throughout the greater Atlanta area is required, as well as flexibility to work a variety of shifts such as 7:30 AM - 4:30 PM or 9:00 AM - 6:00 PM.
Mail Services:
Metering, sorting, and distributing mail and accountable packages per schedule.Copy Services:
Accurately producing copy, print, and scan projects per written instructions.Reception:
Answering incoming telephone calls and routing them to the appropriate person, greeting and announcing visitors in a friendly and professional manner.Hospitality Services:
Coordination and upkeep of client conference rooms, common areas, and kitchens. Inspecting and ensuring that all rooms are clean, stocked with supplies, and ready for continual use. Organizing and distributing client kitchen supplies, maintaining inventory control, and ordering supplies as needed.Floor Coordination:
Upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance.Facilities Services:
May include hanging pictures, small office moves, cleaning services, and communication with key client contacts regarding building/equipment concerns.Flexibility:
A weekly work schedule to cover for absences and vacations, which may include potential schedule changes and work locations.Qualifications & Requirements:High School Diploma or GED.1+ years of work experience in a customer service field.Ability to multitask with attention to detail.Ability to resolve issues with professionalism and tact.Ability to lift or move 40 lbs. or greater.Ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 lbs.Ability to walk, bend, kneel, stand, or sit for an extended period of time.The compensation range for this role is $14.00 to $19.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition, Epiq will take affirmative action for minorities, women, covered veterans, and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.About Us
Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions, and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance, and other legal matters. Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise, and deliver confidence to our clients around the world.We strive for a cohesive, collaborative environment that focuses on group achievement.With over 8,000 associates worldwide, Epiq operates in 19 countries and over 80 global locations.
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