MARKET MANAGER - HIM

The team member's number one job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understand how he or she contributes to the health system’s vision of achieving that commitment to patients and families.Health information management is responsible for developing, implementing, maintaining, and monitoring information management standards and systems to support the patient record. The Health Information Management (HIM) Market Manager leads, directs, and coordinates the activities of Records Management for all HIM staff in acute facilities within their assigned market. The Market Manager has oversight on all processes and staff related to: pulling/retrieving/sorting clinical records/documents, document assessment, prepping, scanning/indexing, quality analysis of paper medical record documents into any record scanning application/electronic medical record system, and on-site release of information tasks/workflows for walk-in medical record requests. The Market Manager ensures that all staff and workflows within the market are customer focused and operate within CMS/TJC regulations/standards. The HIM Market Manager assists and participates in any regulatory survey response as appropriate. In addition, the HIM Market Manager will collaborate with other HIM Market Managers to ensure all operations are standardized across the enterprise. This colleague will also foster working relationships with other departments to ensure timely resolution within these workflows.Qualifications:

Education:

Bachelor's degree required. Master's degree preferred.Experience:

Minimum eight years’ experience in health information management. Minimum of five years in health care management/leadership experience required. Experience leading multiple departments in a large integrated healthcare system preferred.Licensure/certification/registration:

RHIA/RHIT required.Additional skills required:Effective Operational Decision MakingAdaptabilityInitiativeManaging conflictStress tolerancePlanning and OrganizationCommunicationCustomer orientationWork IndependentlyFacilitationQuality OrientationPC skillsPolicies and ProceduresProject ManagementCoach, Mentor and EducateExperience with fostering strong relationships with members of a medical staff; familiarity with Joint Commission, CMS, and other related regulations that pertain to medical record/hospital records. Must be comfortable in a computer-based workflow environment. Should have a strong working knowledge of HIPAA requirements. Must be able to set/meet standardized productivity metrics/goals for team/departments within the market. Ability to drive/travel to multiple locations/facilities as needed.Additional skills preferred:

Experience with the EPIC EHR and/or Hyland On Base scanning application.Additional Information

All your information will be kept confidential according to EEO guidelines.

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