Vensure Employer Solutions
Operations Manager
Vensure Employer Solutions, Fort Lauderdale, Florida, us, 33336
The company specializes in Auto, Homeowners, Apartment Building Insurance, Business, Office Building Insurance, Investment Property Insurance, Multi-Family, Hotel / Motel Insurance, Retail Center Insurance, Warehouse, Strip Malls, Property Management, Free Standing Building, Owner Occupied, Real Estate, Risk Strategy/Management, Life/Health, and Employee Benefits.They are an agency run by entrepreneurs working for entrepreneurs, delivering customized results. As a specialized agency, they establish strong business relationships with their clients and are innovators of risk management insurance solutions, aiming to be part of RESULTS DRIVEN TEAMS! Expect the best.Position Summary
They are seeking an
Operations Manager
to become an integral part of their team! The Operations Manager will oversee all administrative operations for the agency, establish office policies, implement filing systems, and supervise administrative office staff to ensure clients' insurance claims are processed faster. The successful candidate will screen customer inquiries and direct them to the appropriate department, ensuring policyholders receive the coverage they need as quickly as possible.Essential Duties And Responsibilities
Implement office systems and filing procedures to ensure all print and digital documents are organized.Oversee administrative assistants and serve as an operations manager to ensure procedures are followed correctly.Answer telephone calls and emails to assist customers with general questions and direct specific inquiries to a customer service representative or the appropriate department.Keep track of office expenses and perform basic bookkeeping tasks to adhere to the monthly budget.Coordinate all travel, events, and appointments for insurance team members.Ensure all employee licenses are renewed in a timely manner to maintain company compliance.Order office supplies and schedule maintenance on office equipment when necessary.Knowledge, Skills, and Abilities
Experience (2+ years) in insurance back-office operations.Experience managing multi-functional teams in a growing environment.Strong technical knowledge of underwriting, binding, and quoting.An interest in implementing best practices.The ability to work hand in hand with our technology team to ensure an effective and scalable technology system.Office management and insurance sales experience strongly preferred.Excellent problem-solving, customer service, and communication skills.Basic computer skills including experience with Microsoft Office.Education & Experience
High school diploma, G.E.D. or equivalent required; bachelor's degree preferred.Experience with EOS (Entrepreneurial Operating System) preferred.Experience with Applied EPIC insurance agency management software preferred.
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They are seeking an
Operations Manager
to become an integral part of their team! The Operations Manager will oversee all administrative operations for the agency, establish office policies, implement filing systems, and supervise administrative office staff to ensure clients' insurance claims are processed faster. The successful candidate will screen customer inquiries and direct them to the appropriate department, ensuring policyholders receive the coverage they need as quickly as possible.Essential Duties And Responsibilities
Implement office systems and filing procedures to ensure all print and digital documents are organized.Oversee administrative assistants and serve as an operations manager to ensure procedures are followed correctly.Answer telephone calls and emails to assist customers with general questions and direct specific inquiries to a customer service representative or the appropriate department.Keep track of office expenses and perform basic bookkeeping tasks to adhere to the monthly budget.Coordinate all travel, events, and appointments for insurance team members.Ensure all employee licenses are renewed in a timely manner to maintain company compliance.Order office supplies and schedule maintenance on office equipment when necessary.Knowledge, Skills, and Abilities
Experience (2+ years) in insurance back-office operations.Experience managing multi-functional teams in a growing environment.Strong technical knowledge of underwriting, binding, and quoting.An interest in implementing best practices.The ability to work hand in hand with our technology team to ensure an effective and scalable technology system.Office management and insurance sales experience strongly preferred.Excellent problem-solving, customer service, and communication skills.Basic computer skills including experience with Microsoft Office.Education & Experience
High school diploma, G.E.D. or equivalent required; bachelor's degree preferred.Experience with EOS (Entrepreneurial Operating System) preferred.Experience with Applied EPIC insurance agency management software preferred.
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