SkyBridge Luxury & Associates
Assistant General Manager
SkyBridge Luxury & Associates, Hilton Head Island, South Carolina, us, 29938
SkyBridge Luxury & Associates is seeking an experienced Assistant General Manager for an upscale casual restaurant at a luxury resort in South Carolina. This high-volume restaurant is known for its exceptional service and sophisticated dining atmosphere, providing guests with a refined yet approachable culinary experience. The ideal candidate will be responsible for overseeing daily operations, ensuring exceptional guest service, managing staff, and driving revenue.
Key Responsibilities:
Assist the General Manager in all aspects of restaurant operations, including opening and closing procedures, scheduling, and staff management.
Ensure the highest level of guest satisfaction by maintaining exceptional service standards and addressing guest concerns promptly and professionally.
Oversee front-of-house operations, including managing dining room flow, reservations, and coordination with kitchen staff to ensure timely service.
Supervise, train, and mentor front-of-house staff, ensuring a well-trained team that delivers exceptional guest experiences.
Monitor restaurant performance by analyzing financial statements, managing costs, and maximizing revenue.
Lead staff recruitment, training, and performance evaluations, ensuring a strong team that upholds the resort’s luxury standards.
Maintain strong working relationships with back-of-house teams, ensuring smooth coordination between kitchen and front-of-house operations.
Enforce health and safety standards to ensure a safe and sanitary dining environment.
Assist in creating and executing marketing initiatives to increase restaurant visibility and drive foot traffic.
Handle guest complaints and feedback, taking corrective action as necessary to improve service and overall guest experience.
Qualifications:
Minimum of 5 years of experience in a high-volume, upscale casual restaurant or luxury resort setting.
Proven experience in managing front-of-house operations, including staffing, training, and guest services.
Strong financial acumen with experience in budgeting, cost control, and revenue management.
Excellent leadership skills with a track record of building and managing successful teams.
Outstanding communication and interpersonal skills, with the ability to manage guest relations and staff issues.
Ability to work in a fast-paced, high-pressure environment while maintaining a positive attitude and professionalism.
Familiarity with restaurant management software and POS systems.
Preferred Qualifications:
Experience in a luxury resort or hotel setting is highly desirable.
Bachelor's degree in hospitality management or a related field is preferred.
This is an exciting opportunity for an Assistant General Manager looking to make a significant impact at a prestigious luxury resort restaurant in South Carolina. Competitive compensation and benefits are offered.
Job Type: Full-time
Pay: $75,000.00 - $85,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Paid training
Vision insurance
Shift:
Day shift
Evening shift
Work Location:
In person
#J-18808-Ljbffr
Key Responsibilities:
Assist the General Manager in all aspects of restaurant operations, including opening and closing procedures, scheduling, and staff management.
Ensure the highest level of guest satisfaction by maintaining exceptional service standards and addressing guest concerns promptly and professionally.
Oversee front-of-house operations, including managing dining room flow, reservations, and coordination with kitchen staff to ensure timely service.
Supervise, train, and mentor front-of-house staff, ensuring a well-trained team that delivers exceptional guest experiences.
Monitor restaurant performance by analyzing financial statements, managing costs, and maximizing revenue.
Lead staff recruitment, training, and performance evaluations, ensuring a strong team that upholds the resort’s luxury standards.
Maintain strong working relationships with back-of-house teams, ensuring smooth coordination between kitchen and front-of-house operations.
Enforce health and safety standards to ensure a safe and sanitary dining environment.
Assist in creating and executing marketing initiatives to increase restaurant visibility and drive foot traffic.
Handle guest complaints and feedback, taking corrective action as necessary to improve service and overall guest experience.
Qualifications:
Minimum of 5 years of experience in a high-volume, upscale casual restaurant or luxury resort setting.
Proven experience in managing front-of-house operations, including staffing, training, and guest services.
Strong financial acumen with experience in budgeting, cost control, and revenue management.
Excellent leadership skills with a track record of building and managing successful teams.
Outstanding communication and interpersonal skills, with the ability to manage guest relations and staff issues.
Ability to work in a fast-paced, high-pressure environment while maintaining a positive attitude and professionalism.
Familiarity with restaurant management software and POS systems.
Preferred Qualifications:
Experience in a luxury resort or hotel setting is highly desirable.
Bachelor's degree in hospitality management or a related field is preferred.
This is an exciting opportunity for an Assistant General Manager looking to make a significant impact at a prestigious luxury resort restaurant in South Carolina. Competitive compensation and benefits are offered.
Job Type: Full-time
Pay: $75,000.00 - $85,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Paid training
Vision insurance
Shift:
Day shift
Evening shift
Work Location:
In person
#J-18808-Ljbffr