Senior Training Specialist

This is where you save and sustain livesAt Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.Join us at the intersection of saving and sustaining lives- where your purpose accelerates our mission.Your Role at BaxterTHIS IS WHERE you build trust to achieve results!As the Senior Training Specialist for our Bardy Diagnostic division, you will be responsible for creating content for training programs and courses. This position will analyze training needs, deliver training courses and workshops in support of critical initiatives related to systems and processes, update or create course materials to reflect changes in processes or systems to ensure learning. This includes instructional design, course materials creation, supporting communications, instructing/facilitating, and performance support.Your teamBardy Diagnostics, Inc. ("BardyDx") is an innovator in digital health and remote patient monitoring, with a focus on providing the most diagnostically accurate and patient-friendly cardiac and vital signs patch monitors in the industry.What you'll be doingCurate training content, outline and determine instructional methods using knowledge of specified training needs and effectiveness of methods such as individual training, group instruction, lectures, demonstrations, conferences, e-Learning, meetings, and workshops.Work closely with Subject Matter Experts (SME) and team members to create impactful business engagement and communication materials that support the delivery of effective training.Partner with team members to conduct detailed learning needs analysis to identify priority areas for training development and determine appropriate solution to meet business needs, including communications, training, and performance support.Build and maintain training and support materials (training handbooks, manuals, participant guides, demonstration models, multimedia visual aids, computer tutorials, e-Learnings and reference works).Deliver Virtual, e-Learning, and in-person Instructor led technical training for ongoing process, clinical and product training as needed to internal and external customers.Develops and delivers onboarding program for Front Line Care, Revenue Cycle Management new hire team members.Plan, prioritize and identify training needs for new product launches, initiatives, and process changes.Continually evaluate effectiveness of training and development programs, and applying relevant evaluation data, revise or recommend changes in training objectives and methods.Build and maintain a positive and professional learning environment.Stays on top of training and development trends: learning theory, motivation theory, and new materials, methods, and techniques.Partners with Human Resources, Front Line Care leadership, IT, and other Baxter learning professions.What you'll bringBachelor's Degree in Education, Business Administration, Communications, or proven experience and/or appropriate certifications may be substituted.3+ years of training experience preferable in Medical/Healthcare industry or 5+ years of training experience with no industry experience.3+ years of experience in writing training manuals, participant guides, and/or training handbooks for Revenue Cycle Management.Knowledge of industry related learning management systems (preferably Cornerstone on Demand) and delivery tools.Knowledge of standard methodologies of training using adult learning methods and techniques.Extensive experience in leading all aspects of the training process (assessing needs, coordinating, developing, delivering, monitoring, and evaluating) across different instructor-led, virtual, or online learning environments.Demonstrated ability in creating course content and practical experience in instructional/learning experience design.Efficient time management.Excellent organization skills and business leadership skills such as: communication, motivation, persuasion and leadership is required.Demonstrated ability to lead with indirect authority cross-functionally.Continuous Improvement experience desired.Strong PC skills using Microsoft PowerPoint, Word, Excel Microsoft Teams, Visio, SharePoint, as well as educational authoring software such as Articulate 360 or Captive.

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