Paycom
Storage Engineer
Paycom, Oklahoma City, Oklahoma, United States, 73116
Job Details
LevelExperienced
Job LocationMultiple: Grapevine, TX - Oklahoma City, OK
Position TypeFull Time
Education LevelBachelor's Degree
Travel PercentageUp to 25%
Job CategoryInformation Technology
Description
The Storage team is responsible for all storage infrastructure in Paycom's datacenters hosting all internal business operations as well as Paycom's internally developed application. The Storage Engineer is expected to help guide the Storage Infrastructure Team and be a technical resource for all the systems under the team's responsibility. The Engineer will ensure the system architecture, configuration, and maintenance practices are stable and efficient and will take overall responsibility of Paycom's storage infrastructure. Furthermore, as a Storage Engineer, you will collaborate with other IT teams in the architecture, configuration, and maintenance of all storage related system infrastructure projects, tools and processes, as well as participate in troubleshooting, remediation, and documentation.
RESPONSIBILITIESAssist the team in the architecture planning and design of new storage array implementations and processesConfigure and tune systems for best performance, following vendor or industry best practice guidelinesWork across technical departments to ensure proper redundant and reliable system architectureAnalyze and resolve complex systems hardware and software related problemsWork support tickets, projects and tasks assigned to the Storage Infrastructure teamMonitor system performance and logs and provide reports for management's awareness into the technical health of Paycom's infrastructureActively monitor capacity and workloads, forecast and allocate resourcesDevelop team documentation for day to day duties and gained team knowledgeKeep systems properly configured, updated, healthy, hardened and scaled to meet the needs of the businessWork with various technology teams to pro-actively evaluate DR plans, backup requirements, and failover proceduresCommunicate with vendors to ensure we are properly licensed and up to date on renewalsBe responsible for and act as subject matter expert on any assigned systemsParticipates in on-call rotation responding to incidents and escalations as neededQualifications
Education/Certification:
Bachelor's DegreeExperience:
6+ years of professional IT experience supporting enterprise servers and/or storage systemsExperience working in large, complex, enterprise datacenter environmentsProven track record of building and maintaining highly available system architectureExperience with implementation and maintenance of SAN and NAS appliances, such as Pure, HPE Nimble, or Dell using iSCSI/FC/NVMe-oFAbility to write technical design and build documentation for all aspects of Storage and Backup InfrastructureExperience in system monitoring tools and techniques for supporting SAN, NAS and Backups operations, alerting and remediationExpertise of automation technologies including scripting: Python, BASH, Perl, PowerShell, etc.Skills/Abilities:
Maintains expertise across multiple infrastructure technologies - Storage, SAN Fabric, and Recovery servicesWorking knowledge of storage concepts such as RAID technology, tiering, replication, snapshotsLead technical projects and hit timelines with nominal supervisionKnowledge of virtualization technologies such as VMware vCenter/ESXiLinux or Windows server administration - applying patches, ensuring health, right-sizing, ensuring quality DR architecture, and troubleshooting problemsWorking knowledge of enterprise storage systems and protocols (SMB/CIFS/NFS/iSCSI)Using a log aggregation tool, such as Splunk, for troubleshooting and reportingData retention and capacity planningMulti-node system architecture planning and designSystem performance tuningAbility to drive business decisions using technical insightsExcellent oral and written communication skills and strong inter-personal skillsStrong organization and analysis skillsStrong focus on quality and customer serviceMust be able to prioritize workStrong analytical and practical problem-solving skillsPREFERRED QUALIFICATIONS
Education/Certification:
Bachelor's Degree in MIS, Info Sys, Computer Science or related fieldsVMware VCP/VCAP/VCDXMTA/MCSE or current equivalentSCSN-E/EMCSA or similar storage certificationCCNP Data CenterExperience:
Familiar with object storage/S3 protocol and its usage with modern applicationsData copy or replication tools such as robocopy/rsync/emcopy/etcHands-on experience with EMC Data Domain or other enterprise backup and recovery software solutionsExperience with disaster recovery as it relates to storage systems and data recovery techniques, including disk replication, snapshots and disaster recovery best practicesMonitoring, Tuning, Troubleshooting hardware and performance metricsHigh availability and disaster recovery planning and designCapacity planning and forecastingLoad-balancing concepts and deploymentsSkills/Abilities:
Kubernetes, Containers and Cloud Native Technologies (CNCF)Working knowledge of security, networking, and firewall componentsExperience with VDI/VMware HorizonWeb application architecture and technologiesKnowledge of blade server hardware, such as UCSNetwork administration -DNS, ports and firewalls, VLANs, NAT
Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information:
paycom.com/careers/eeoc
#LI-Hybrid
LevelExperienced
Job LocationMultiple: Grapevine, TX - Oklahoma City, OK
Position TypeFull Time
Education LevelBachelor's Degree
Travel PercentageUp to 25%
Job CategoryInformation Technology
Description
The Storage team is responsible for all storage infrastructure in Paycom's datacenters hosting all internal business operations as well as Paycom's internally developed application. The Storage Engineer is expected to help guide the Storage Infrastructure Team and be a technical resource for all the systems under the team's responsibility. The Engineer will ensure the system architecture, configuration, and maintenance practices are stable and efficient and will take overall responsibility of Paycom's storage infrastructure. Furthermore, as a Storage Engineer, you will collaborate with other IT teams in the architecture, configuration, and maintenance of all storage related system infrastructure projects, tools and processes, as well as participate in troubleshooting, remediation, and documentation.
RESPONSIBILITIESAssist the team in the architecture planning and design of new storage array implementations and processesConfigure and tune systems for best performance, following vendor or industry best practice guidelinesWork across technical departments to ensure proper redundant and reliable system architectureAnalyze and resolve complex systems hardware and software related problemsWork support tickets, projects and tasks assigned to the Storage Infrastructure teamMonitor system performance and logs and provide reports for management's awareness into the technical health of Paycom's infrastructureActively monitor capacity and workloads, forecast and allocate resourcesDevelop team documentation for day to day duties and gained team knowledgeKeep systems properly configured, updated, healthy, hardened and scaled to meet the needs of the businessWork with various technology teams to pro-actively evaluate DR plans, backup requirements, and failover proceduresCommunicate with vendors to ensure we are properly licensed and up to date on renewalsBe responsible for and act as subject matter expert on any assigned systemsParticipates in on-call rotation responding to incidents and escalations as neededQualifications
Education/Certification:
Bachelor's DegreeExperience:
6+ years of professional IT experience supporting enterprise servers and/or storage systemsExperience working in large, complex, enterprise datacenter environmentsProven track record of building and maintaining highly available system architectureExperience with implementation and maintenance of SAN and NAS appliances, such as Pure, HPE Nimble, or Dell using iSCSI/FC/NVMe-oFAbility to write technical design and build documentation for all aspects of Storage and Backup InfrastructureExperience in system monitoring tools and techniques for supporting SAN, NAS and Backups operations, alerting and remediationExpertise of automation technologies including scripting: Python, BASH, Perl, PowerShell, etc.Skills/Abilities:
Maintains expertise across multiple infrastructure technologies - Storage, SAN Fabric, and Recovery servicesWorking knowledge of storage concepts such as RAID technology, tiering, replication, snapshotsLead technical projects and hit timelines with nominal supervisionKnowledge of virtualization technologies such as VMware vCenter/ESXiLinux or Windows server administration - applying patches, ensuring health, right-sizing, ensuring quality DR architecture, and troubleshooting problemsWorking knowledge of enterprise storage systems and protocols (SMB/CIFS/NFS/iSCSI)Using a log aggregation tool, such as Splunk, for troubleshooting and reportingData retention and capacity planningMulti-node system architecture planning and designSystem performance tuningAbility to drive business decisions using technical insightsExcellent oral and written communication skills and strong inter-personal skillsStrong organization and analysis skillsStrong focus on quality and customer serviceMust be able to prioritize workStrong analytical and practical problem-solving skillsPREFERRED QUALIFICATIONS
Education/Certification:
Bachelor's Degree in MIS, Info Sys, Computer Science or related fieldsVMware VCP/VCAP/VCDXMTA/MCSE or current equivalentSCSN-E/EMCSA or similar storage certificationCCNP Data CenterExperience:
Familiar with object storage/S3 protocol and its usage with modern applicationsData copy or replication tools such as robocopy/rsync/emcopy/etcHands-on experience with EMC Data Domain or other enterprise backup and recovery software solutionsExperience with disaster recovery as it relates to storage systems and data recovery techniques, including disk replication, snapshots and disaster recovery best practicesMonitoring, Tuning, Troubleshooting hardware and performance metricsHigh availability and disaster recovery planning and designCapacity planning and forecastingLoad-balancing concepts and deploymentsSkills/Abilities:
Kubernetes, Containers and Cloud Native Technologies (CNCF)Working knowledge of security, networking, and firewall componentsExperience with VDI/VMware HorizonWeb application architecture and technologiesKnowledge of blade server hardware, such as UCSNetwork administration -DNS, ports and firewalls, VLANs, NAT
Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information:
paycom.com/careers/eeoc
#LI-Hybrid