Help Desk Technician

Piper Companies is looking for a

Help Desk Technician

to join a business consulting company. This is

fully onsite in El Paso, TX

with shift being Sunday to Tuesday 7am to 7pm (with 1 hour break) and Wednesday 7am to 2pm.

Essential Duties of the

Help Desk Technician:

Provide Tier 1 technical support for end users at our client's site in a courteous manner.Perform desk-side/in-person user assistant to include software/hardware troubleshooting, upgrade, installation, and configuration.Manage user accounts in Microsoft Active Directory/Azure AD.Shipping/Receiving IT equipmentOnsite IT asset tracking and managementQualifications of the

Help Desk Technician:

1+ years of technical support or help desk experience.High school diploma required. Preferred to have Bachelor's or Associate's degree in a technical field.Experience providing software, hardware, network, and computer user supportWorking knowledge of Ethernet, TCP/IP, network cabling, wireless, and remote access practices.Compensation for the

Help Desk Technician:

$45,000 - $50,000 (based on experience)Comprehensive benefit package; Cigna Medical, Cigna Dental, Vision, 401k w/ ADP, PTO, paid holidays

#LI-LS3 #LI-ONSITE

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