University of Nebraska
Workstation Support Associate - 2 Positions - Temporary (Lincoln, NE)
University of Nebraska, Lincoln, Nebraska, United States, 68511
Position Information
Working Title
Workstation Support Associate - 2 Positions - Temporary (Lincoln, NE)Department
University of Nebraska SystemRequisition Number
S_241012Posting Open Date
10/02/2024Application Review Date: (To ensure consideration, please submit all application materials before review date)
10/21/2024Posting Close DateOpen Until Filled
YesDescription of WorkUnder direction of Client Services management, assist university community and partnered areas with exemplary support through the utilization and promotion of industry standard tools and best practices, in a manner consistent with ITS policies and standards. This position will participate in the utilization and deployment of new technologies, documentation of processes, tracking of inventory, and will work with our stakeholders to provide hardware and software support as well as training for supported technology. They will work closely with other specialists throughout ITS including networking, security, academic technology, and endpoint security to provide industry standard best practices and support to university departments.
This position will uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity.
Please note: Sponsorship will not be offered for this position.
#LI-DNIMinimum Required QualificationsRequired Qualifications
Two years post-secondary education
Two years of experience with desktop and/or IT helpdesk/service desk
Knowledge and experience with Microsoft Windows and/or Apple macOS operating systems, software application
administration and hardware
Experience providing hardware and software support for desktops, laptops, mobile devices, and printers
Experience with direct customer support
Equivalent combination of education, experience, that provides the required knowledge, skills, and abilities may be considered.
Preferred QualificationsPreferred Qualifications
Experience with audio/visual (AV) equipment
Experience with technology research, management, procurement and deployment
Experience with managing vendor interactions
The ideal candidate is an agile professional with strong interpersonal communication skills, flexibility and responsiveness; exhibits high ethical standards; proficient in managing time and competing priorities; responsive and committed to supporting staff; committed to the ideals of a major public research university.
Pre-Placement Driving Record Review Required
NoPhysical Required
NoCommercial Driver's License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances.
NoCriminal History Background Check Required
YesPosted Salary
$46,600/yr minimumHow to ApplyTHIS POSTING IS FOR INFORMATION PURPOSES ONLY
.
To apply, interested applicants should go to University of Nebraska System's employment website:
https://careers.nebraska.edu/
or
Click here to apply:
https://careers.nebraska.edu/postings/2475
For questions or accommodations related to this position contactDirect questions about the position to:
humanresources@nebraska.edu
Direct questions about the on-line application process to: 402-472-3701
Job Category (old)
Managerial/ProfessionalJob Type
Full-Time TemporaryAlternate Work Schedule (if other than 8-5)Work Location (City, State)
Lincoln, NEPosition funded by grant or other form of temporary funding?
NoIf Temporary, indicate end datePlanned Hire Date:Appointment End Date
Supplemental Questions
Required fields are indicated with an asterisk (*).
Required DocumentsRequired Documents
Optional Documents
Working Title
Workstation Support Associate - 2 Positions - Temporary (Lincoln, NE)Department
University of Nebraska SystemRequisition Number
S_241012Posting Open Date
10/02/2024Application Review Date: (To ensure consideration, please submit all application materials before review date)
10/21/2024Posting Close DateOpen Until Filled
YesDescription of WorkUnder direction of Client Services management, assist university community and partnered areas with exemplary support through the utilization and promotion of industry standard tools and best practices, in a manner consistent with ITS policies and standards. This position will participate in the utilization and deployment of new technologies, documentation of processes, tracking of inventory, and will work with our stakeholders to provide hardware and software support as well as training for supported technology. They will work closely with other specialists throughout ITS including networking, security, academic technology, and endpoint security to provide industry standard best practices and support to university departments.
This position will uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity.
Please note: Sponsorship will not be offered for this position.
#LI-DNIMinimum Required QualificationsRequired Qualifications
Two years post-secondary education
Two years of experience with desktop and/or IT helpdesk/service desk
Knowledge and experience with Microsoft Windows and/or Apple macOS operating systems, software application
administration and hardware
Experience providing hardware and software support for desktops, laptops, mobile devices, and printers
Experience with direct customer support
Equivalent combination of education, experience, that provides the required knowledge, skills, and abilities may be considered.
Preferred QualificationsPreferred Qualifications
Experience with audio/visual (AV) equipment
Experience with technology research, management, procurement and deployment
Experience with managing vendor interactions
The ideal candidate is an agile professional with strong interpersonal communication skills, flexibility and responsiveness; exhibits high ethical standards; proficient in managing time and competing priorities; responsive and committed to supporting staff; committed to the ideals of a major public research university.
Pre-Placement Driving Record Review Required
NoPhysical Required
NoCommercial Driver's License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances.
NoCriminal History Background Check Required
YesPosted Salary
$46,600/yr minimumHow to ApplyTHIS POSTING IS FOR INFORMATION PURPOSES ONLY
.
To apply, interested applicants should go to University of Nebraska System's employment website:
https://careers.nebraska.edu/
or
Click here to apply:
https://careers.nebraska.edu/postings/2475
For questions or accommodations related to this position contactDirect questions about the position to:
humanresources@nebraska.edu
Direct questions about the on-line application process to: 402-472-3701
Job Category (old)
Managerial/ProfessionalJob Type
Full-Time TemporaryAlternate Work Schedule (if other than 8-5)Work Location (City, State)
Lincoln, NEPosition funded by grant or other form of temporary funding?
NoIf Temporary, indicate end datePlanned Hire Date:Appointment End Date
Supplemental Questions
Required fields are indicated with an asterisk (*).
Required DocumentsRequired Documents
Optional Documents