State of New Mexico
IT Project Manager IV (PMO Bureau Chief)
State of New Mexico, Santa Fe, New Mexico, us, 87503
$47.21 - $75.54 Hourly
$98,199 - $157,118 Annually
This position is a Pay Band IH
Posting Details
The New Mexico Department of Public Safety (DPS) is looking for a proven leader to manage DPS¿s Project Management Office (PMO). The PMO is a key strategic bureau within DPS¿s Information Technology Division (ITD). DPS houses the New Mexico State Police (NMSP) and provides many services to the entire law enforcement community. DPS is the FBI designated Criminal Justice Information Services (CJIS) Systems Agency (CSA) for the State of New Mexico. As such, DPS is the exclusive entity in New Mexico that provides access to CJIS for all federal, state, local and tribal law enforcement agencies. The PMO plays an integral part in forwarding the innovative and progressive initiatives of DPS to keep up with rapidly growing law enforcement technological advancements.
The DPS ITD provides a portfolio of services to the entire law enforcement community in New Mexico in addition to being the key technology partner of NMSP and the other statewide law enforcement support divisions of DPS. ITD¿s leadership is committed to helping everyone on our team grow professionally and personally through training, mentorship, and challenging work assignments.
DPS has one of the most complex networks in the State of New Mexico. It consists of over 50 physical offices including the DPS headquarters, the NM Law Enforcement Academy, three forensic labs, three 911 communications / dispatch centers, 12 NMSP district offices, and a significant number of permanent and transitory sub-stations in key locations throughout the state including the Governor's Mansion. In addition to these physical locations, the network consists of 650 NMSP patrol units, the NMSP helicopter and several mobile command centers. The network is accessed 24 hours per day, 7 days per week with no tolerance for downtime by DPS civilian staff, NMSP, and all federal, state, local and tribal law enforcement agencies (LEAs) to receive mission-critical CJIS and to access many other systems.
DPS ITD provides the time, resources and encouragement for its staff to participate in ongoing training and mentorship. We are looking for employees who want to grow their skills, develop as individuals, be reliable teammates and enjoy challenging work assignments. The significant number of our employees who have been promoted into higher positions is evidence of our success. ITD enjoys a close working relationship with the NMSP, law enforcement agencies across New Mexico and our federal partners such as the FBI. ITD and its employees are valued by DPS Leadership as an essential part of the public safety services in New Mexico. If you become a member of the DPS ITD family, you will quickly become integrated into the law enforcement community statewide. The DPS leadership recognizes and celebrates the value of project management. As such, our project management team takes great pride in knowing that they are an integral part of protecting those in the law enforcement community and the citizens of New Mexico.
Why does the job exist?
The PMO Bureau Chief (IT Project Manager IV) leads DPS¿s PMO and oversees a portfolio of dozens of projects and a diverse project management team. DPS has secured over $31 million in special appropriations for IT projects over the past 3 years and has requested an additional $20 million in the upcoming legislative session. In addition to these IT projects, the DPS PMO manages millions of dollars of non-IT projects for the Department.
DPS is looking for a PMO Bureau Chief with strong leadership and interpersonal skills, who is organized, mission-oriented and will passionately support the mission of DPS.
The PMO Bureau Chief reports directly to the DPS Chief Information Officer (CIO) and leads a growing team of 13 employees and full-time contractors. The PMO Bureau Chief is a member of the ITD Leadership Team. As such, the PMO Bureau Chief provides leadership to ITD as well as the entire DPS. The PMO Bureau Chief works closely with the Department of Information Technology (DoIT) Enterprise Project Management Office (EPMO) who provides State-level oversight of certain projects.
One of the key duties of the PMO Bureau Chief is being a partner and advisor to the CIO. The PMO Bureau Chief works closely with the DPS CIO and other members of the ITD Leadership Team on strategic initiatives for the agency. The PMO Bureau Chief is expected to build strong relationships with key stakeholders within and outside DPS. This includes the DPS Executive Team, NMSP Command Staff, Directors and Bureau Chiefs throughout DPS and key partner agencies of DPS.
How does it get done?
The PMO Bureau Chief oversees the day-to-day operations of the DPS PMO. The PMO Bureau Chief works closely with the DPS CIO and other members of the ITD Leadership Team in providing direction to a growing staff of professionals who are dedicated to the mission of DPS. The following are the primary duties of the PMO Bureau Chief:
* Oversee the recruitment and development of employees and contractors under direct supervision of the PMO Bureau Chief. Provide mentorship to these employees and perform performance evaluations.
* Develop metrics to ensure that all DPS projects remain on schedule, on budget, and within scope. Develop systems to capture, track and report on metrics about projects in a manner that enables process improvement.
* Track project status against established evaluation metrics.
* Build strong relationships with DPS Leadership, NMSP commissioned officers, DPS non-commissioned personnel, and key stakeholders outside of DPS. Leverage these relationships to learn about the needs of ITD¿s customers and ensure that the services offered by ITD remain aligned with these needs.
* Ensure that ITD personnel remain customer-centric and aligned with the mission of keeping the public and officers throughout New Mexico safe.
* Rotate week-long on-call management duties for nights and weekends with the rest of the 7-person ITD Leadership team (CIO, Deputy CIO and 5 bureau chiefs.) Most weeks involve responding to a few calls and coordinating responses to occasional incidents.
* Working closely with the CIO and other members of the ITD Leadership Team, develop strategic initiatives and direction for ITD.
* Take personal responsibility for the success of ITD and DPS as a whole.
Who are the customers?
DPS including NMSP and all Law Enforcement and criminal justice agencies within the state of New Mexico.
Ideal Candidate
Extensive management and leadership experience. Thorough understanding of IT operations. Significant customer service experience. Excellent written and verbal communications skills.
Minimum Qualification
Bachelor's degree in Computer Science, Management Information Systems (MIS), Business Administration, or Information Technology and eight (8) years of experience in software development, project management, or systems analysis, with a minimum two (2) years of experience in the PM role. Substitutions Apply. See Substitution Table below. CAPM/PMI-ACP certification may be substituted for one year of experience. PMP/PgMP certification may be substituted for two year of experience.
Substitution Table
These combinations of education and experience qualify you for the position:Education Experience Education Experience 1 High School Diploma or Equivalent
AND
12 years of experience
OR
High School Diploma or Equivalent
AND
12 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification
AND
10 years of experience Associate's degree or higher in any field
AND
12 years of experience 3 Bachelor's degree in the field(s) specified in the minimum qualification
AND
8 years of experience4 Master's degree in the field(s) specified in the minimum qualification
AND
6 years of experience5 PhD degree in the field(s) specified in the minimum qualification
AND
4 years of experience•Education and years of experience must be related to the purpose of the position.
•If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.
Employment Requirements
Employment is subject to a pre-employment background investigation and fingerprinting in accordance with all terms and conditions of federal and state law, rules and regulations; and is conditional pending results. Continued employment is contingent upon remaining felony free, per Section 5.12.1.1 of the Criminal Justice Information Systems Security Policy.
In addition, the selected candidate must possess and maintain a valid driver's license and a current Defensive Driving Certificate from the State of New Mexico; or pass and receive the Defensive Driving Certificate within six (6) months of date of hire.
The selected candidate will work with highly confidential and high-volume data flow must have the ability to complete assignments with a high level of accuracy within strict time constraints as well as, handle multiple tasks and request from several people at once.
Working Conditions
Office setting, exposure to Visual/Video Display terminal (VDTI and extensive personal computer and telephone usage with extended periods of sitting. Must be able to lift 25 lbs. Continuous Visual Acuity and verbal communication. Extensive personal computer usage. Occasional need to move computer equipment. Occasional travel.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Kent Augustine (505) 709-5264 Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
$98,199 - $157,118 Annually
This position is a Pay Band IH
Posting Details
The New Mexico Department of Public Safety (DPS) is looking for a proven leader to manage DPS¿s Project Management Office (PMO). The PMO is a key strategic bureau within DPS¿s Information Technology Division (ITD). DPS houses the New Mexico State Police (NMSP) and provides many services to the entire law enforcement community. DPS is the FBI designated Criminal Justice Information Services (CJIS) Systems Agency (CSA) for the State of New Mexico. As such, DPS is the exclusive entity in New Mexico that provides access to CJIS for all federal, state, local and tribal law enforcement agencies. The PMO plays an integral part in forwarding the innovative and progressive initiatives of DPS to keep up with rapidly growing law enforcement technological advancements.
The DPS ITD provides a portfolio of services to the entire law enforcement community in New Mexico in addition to being the key technology partner of NMSP and the other statewide law enforcement support divisions of DPS. ITD¿s leadership is committed to helping everyone on our team grow professionally and personally through training, mentorship, and challenging work assignments.
DPS has one of the most complex networks in the State of New Mexico. It consists of over 50 physical offices including the DPS headquarters, the NM Law Enforcement Academy, three forensic labs, three 911 communications / dispatch centers, 12 NMSP district offices, and a significant number of permanent and transitory sub-stations in key locations throughout the state including the Governor's Mansion. In addition to these physical locations, the network consists of 650 NMSP patrol units, the NMSP helicopter and several mobile command centers. The network is accessed 24 hours per day, 7 days per week with no tolerance for downtime by DPS civilian staff, NMSP, and all federal, state, local and tribal law enforcement agencies (LEAs) to receive mission-critical CJIS and to access many other systems.
DPS ITD provides the time, resources and encouragement for its staff to participate in ongoing training and mentorship. We are looking for employees who want to grow their skills, develop as individuals, be reliable teammates and enjoy challenging work assignments. The significant number of our employees who have been promoted into higher positions is evidence of our success. ITD enjoys a close working relationship with the NMSP, law enforcement agencies across New Mexico and our federal partners such as the FBI. ITD and its employees are valued by DPS Leadership as an essential part of the public safety services in New Mexico. If you become a member of the DPS ITD family, you will quickly become integrated into the law enforcement community statewide. The DPS leadership recognizes and celebrates the value of project management. As such, our project management team takes great pride in knowing that they are an integral part of protecting those in the law enforcement community and the citizens of New Mexico.
Why does the job exist?
The PMO Bureau Chief (IT Project Manager IV) leads DPS¿s PMO and oversees a portfolio of dozens of projects and a diverse project management team. DPS has secured over $31 million in special appropriations for IT projects over the past 3 years and has requested an additional $20 million in the upcoming legislative session. In addition to these IT projects, the DPS PMO manages millions of dollars of non-IT projects for the Department.
DPS is looking for a PMO Bureau Chief with strong leadership and interpersonal skills, who is organized, mission-oriented and will passionately support the mission of DPS.
The PMO Bureau Chief reports directly to the DPS Chief Information Officer (CIO) and leads a growing team of 13 employees and full-time contractors. The PMO Bureau Chief is a member of the ITD Leadership Team. As such, the PMO Bureau Chief provides leadership to ITD as well as the entire DPS. The PMO Bureau Chief works closely with the Department of Information Technology (DoIT) Enterprise Project Management Office (EPMO) who provides State-level oversight of certain projects.
One of the key duties of the PMO Bureau Chief is being a partner and advisor to the CIO. The PMO Bureau Chief works closely with the DPS CIO and other members of the ITD Leadership Team on strategic initiatives for the agency. The PMO Bureau Chief is expected to build strong relationships with key stakeholders within and outside DPS. This includes the DPS Executive Team, NMSP Command Staff, Directors and Bureau Chiefs throughout DPS and key partner agencies of DPS.
How does it get done?
The PMO Bureau Chief oversees the day-to-day operations of the DPS PMO. The PMO Bureau Chief works closely with the DPS CIO and other members of the ITD Leadership Team in providing direction to a growing staff of professionals who are dedicated to the mission of DPS. The following are the primary duties of the PMO Bureau Chief:
* Oversee the recruitment and development of employees and contractors under direct supervision of the PMO Bureau Chief. Provide mentorship to these employees and perform performance evaluations.
* Develop metrics to ensure that all DPS projects remain on schedule, on budget, and within scope. Develop systems to capture, track and report on metrics about projects in a manner that enables process improvement.
* Track project status against established evaluation metrics.
* Build strong relationships with DPS Leadership, NMSP commissioned officers, DPS non-commissioned personnel, and key stakeholders outside of DPS. Leverage these relationships to learn about the needs of ITD¿s customers and ensure that the services offered by ITD remain aligned with these needs.
* Ensure that ITD personnel remain customer-centric and aligned with the mission of keeping the public and officers throughout New Mexico safe.
* Rotate week-long on-call management duties for nights and weekends with the rest of the 7-person ITD Leadership team (CIO, Deputy CIO and 5 bureau chiefs.) Most weeks involve responding to a few calls and coordinating responses to occasional incidents.
* Working closely with the CIO and other members of the ITD Leadership Team, develop strategic initiatives and direction for ITD.
* Take personal responsibility for the success of ITD and DPS as a whole.
Who are the customers?
DPS including NMSP and all Law Enforcement and criminal justice agencies within the state of New Mexico.
Ideal Candidate
Extensive management and leadership experience. Thorough understanding of IT operations. Significant customer service experience. Excellent written and verbal communications skills.
Minimum Qualification
Bachelor's degree in Computer Science, Management Information Systems (MIS), Business Administration, or Information Technology and eight (8) years of experience in software development, project management, or systems analysis, with a minimum two (2) years of experience in the PM role. Substitutions Apply. See Substitution Table below. CAPM/PMI-ACP certification may be substituted for one year of experience. PMP/PgMP certification may be substituted for two year of experience.
Substitution Table
These combinations of education and experience qualify you for the position:Education Experience Education Experience 1 High School Diploma or Equivalent
AND
12 years of experience
OR
High School Diploma or Equivalent
AND
12 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification
AND
10 years of experience Associate's degree or higher in any field
AND
12 years of experience 3 Bachelor's degree in the field(s) specified in the minimum qualification
AND
8 years of experience4 Master's degree in the field(s) specified in the minimum qualification
AND
6 years of experience5 PhD degree in the field(s) specified in the minimum qualification
AND
4 years of experience•Education and years of experience must be related to the purpose of the position.
•If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.
Employment Requirements
Employment is subject to a pre-employment background investigation and fingerprinting in accordance with all terms and conditions of federal and state law, rules and regulations; and is conditional pending results. Continued employment is contingent upon remaining felony free, per Section 5.12.1.1 of the Criminal Justice Information Systems Security Policy.
In addition, the selected candidate must possess and maintain a valid driver's license and a current Defensive Driving Certificate from the State of New Mexico; or pass and receive the Defensive Driving Certificate within six (6) months of date of hire.
The selected candidate will work with highly confidential and high-volume data flow must have the ability to complete assignments with a high level of accuracy within strict time constraints as well as, handle multiple tasks and request from several people at once.
Working Conditions
Office setting, exposure to Visual/Video Display terminal (VDTI and extensive personal computer and telephone usage with extended periods of sitting. Must be able to lift 25 lbs. Continuous Visual Acuity and verbal communication. Extensive personal computer usage. Occasional need to move computer equipment. Occasional travel.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Kent Augustine (505) 709-5264 Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.