The Printing House Nashville - Tapestry Collection...
Director of Sales
The Printing House Nashville - Tapestry Collection..., Nashville, Tennessee, United States,
The Printing House Nashville, a part of the Tapestry Collection by Hilton, is under construction!! This beautiful property will be a busy, high energy property that needs an experienced, in-market individual to assume the role of Director of Sales.
REPORTS TO:
General Manager
BASIC PURPOSE:
The Director of Sales is responsible for all property sales and marketing functions as directed by the GM.
FUNCTIONS/RESPONSIBILITIES:
TOP PRIORITIES:The Director of Sales is responsible to drive top line revenues through frequent goal setting, team motivation, and the development and execution of strategic sales strategies. Using a collaborative approach that inspires teamwork and individual team member professional development, the Director of Sales is to lead through mentorship, coaching and ongoing skills training. The Director of Sales will ensure proactive top and target account management and advance the sales culture throughout the hotel.
DAILY TASKS MAY INCLUDE:
Conduct Daily Standups with the sales team to review new opportunities, celebrate successes, and provide motivation to achieve targeted goals.
Ensure all RFPs are responded to with proposals and/or contracts within 24 hours of contact with the guest.
Spend 10 minutes in breakfast area, hotel restaurant or front desk area greeting guests, soliciting feedback on stays, and identifying potential new business.
Print arrival report, identify and highlight questions for front desk to uncover additional account information.
Review reservations made yesterday report/in-house guest by company list and front desk notes from yesterday’s arrivals report. Identify leads for further research and follow up.
Review any group billing prior to being mailed out.
Complete a minimum of 10 proactive solicitation calls for new business (inside and outside) during prime time selling hours. Update sales system notes as calls are completed.
Continue completing inside/outside maintenance & follow up sales calls from 1:30 p.m. - 4:00 p.m.
Conduct site tours and entertain clients as necessary. Avoid between 9-11 am.
Respond/Make Contact with all incoming group rooms and event inquiries (Brand lead sources, Direct Calls, Emails, CVB, Chamber, RFPs, etc.) within 4 hours.
Complete follow up on trace calls, outstanding tentative agreements, & definite upcoming groups (rooming lists, cut-off dates, etc.).
Complete research on potential group & transient business (for future proactive calls) outside of prime time selling hours.
Prior to leaving for the day, record all call notes for the day’s activities in your Sales Force account management system. Organize your office for tomorrow, including a detailed plan of attack.
WEEKLY DUTIES MAY INCLUDE:
Actively participate in revenue management call with Revenue Manager, GM, RVP.
Closely monitor the completion of quarterly sales strategies from marketing plan.
Ensure once-a-month LNR account communication is taking place.
Assist in the development and execution of targeted share shift accounts.
Constantly rebook previous groups.
Conduct a weekly review of the group pick-up report for next 60 days; assign follow up as needed.
Review weekly brand communication.
Review revenue management call recap, and complete outstanding action items.
Host Sales Meeting to be attended by sales staff and GM in order to review team successes, challenges, and upcoming week’s MIT’s.
Confirm a minimum of 6 scheduled calls, appointments, or tours for the following week.
Complete and E-Mail Weekly Sales Report to GM, RVP, RM, CM, SE/LM.
MONTHLY DUTIES MAY INCLUDE:
Review end of month LNR, SOB Variance, Group tracking.
Complete Future Group Rooms & Banquet Sales Report.
Assist General Manager in completing update to 12 month forecast.
Send update on quarterly sales strategies with results from marketing binder.
Complete other activities as directed by General Manager or corporate personnel.
Complete a group audit for next 60 days and once a quarter for the next 12 months.
Group Commission follow up – confirm accuracy and send info as necessary.
Complete 1 hour of training using tools from brand resources.
Participate / attend at least one community event.
QUARTERLY DUTIES MAY INCLUDE:
Prepare quarterly client production letters.
Review & update as needed next quarter’s sales strategies from marketing plan.
Attend and contribute to at least one front desk meeting.
KNOWLEDGE AND SKILLS:
Education:
No formal education required.
Experience:
Experience in hospitality sales required. Previous Director of Sales experience preferred.
ENVIRONMENT:
Physical Job Requirements:
Lifting/Pushing/Pulling/Carrying:
Position does not require a great deal of lifting/pushing/pulling or carrying, aside from the normal functions required in an office setting.
Bending/Kneeling:
Functions of this job includes a normal amount of bending, stooping and kneeling during the course of a shift.
Mobility:
Total mobility is required, with outside sales visits, property tours and competitive set driving occurring at the direction of the GM.
Standing/Walking:
Position may include a normal amount of standing and frequent walking during the course of a shift.
Climbing Stairs:
May require climbing of moderate amount of stairs.
Hearing/Vision/Speech:
One-on-one communication with guests, supervisors, and coworkers is critical.
Must be able to receive, understand and give directions within the Sales Department.
Must be able to clearly communicate property, company and contract information to clients.
Must have exceptional written and verbal skills, as well as ability to compose professional and articulate emails and written communication.
Must be able to understand, compile and submit reports in an efficient manner.
Protective Clothing:
No protective clothing typically needed in the performance of tasks required of this position.
No. of employees supervised:
1+, depending on size of property.
Travel required:
Some local travel may be required as directed by the GM.
Hours Required:
Scheduled days and times may vary based on need and/or the direction of the GM.
A sufficient number of hours in order to complete tasks will be required, often in excess of a standard 40-hour work week.
Must adhere to the time and attendance policies set forth by the company.
IMPORTANT NOTE:
Being a part of a diverse and fast-paced team often requires patience, understanding and teamwork. Aside from the job-related tasks that are outlined above, each employee is expected to embrace the concepts of cooperation and helpfulness between each other and between departments, showing compassion and kindness to their coworkers, and to do their part to create a pleasant work environment. This is, by far, the most important part of the job that you are undertaking.
Job Type:
Full-time
Pay:
$90,000.00 - $100,000.00 per year
Benefits:
401(k)
401(k) matching
Cell phone reimbursement
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Weekends as needed
Experience:
Director of Sales Management: 3 years (Required)
Work Location:
In person
#J-18808-Ljbffr
REPORTS TO:
General Manager
BASIC PURPOSE:
The Director of Sales is responsible for all property sales and marketing functions as directed by the GM.
FUNCTIONS/RESPONSIBILITIES:
TOP PRIORITIES:The Director of Sales is responsible to drive top line revenues through frequent goal setting, team motivation, and the development and execution of strategic sales strategies. Using a collaborative approach that inspires teamwork and individual team member professional development, the Director of Sales is to lead through mentorship, coaching and ongoing skills training. The Director of Sales will ensure proactive top and target account management and advance the sales culture throughout the hotel.
DAILY TASKS MAY INCLUDE:
Conduct Daily Standups with the sales team to review new opportunities, celebrate successes, and provide motivation to achieve targeted goals.
Ensure all RFPs are responded to with proposals and/or contracts within 24 hours of contact with the guest.
Spend 10 minutes in breakfast area, hotel restaurant or front desk area greeting guests, soliciting feedback on stays, and identifying potential new business.
Print arrival report, identify and highlight questions for front desk to uncover additional account information.
Review reservations made yesterday report/in-house guest by company list and front desk notes from yesterday’s arrivals report. Identify leads for further research and follow up.
Review any group billing prior to being mailed out.
Complete a minimum of 10 proactive solicitation calls for new business (inside and outside) during prime time selling hours. Update sales system notes as calls are completed.
Continue completing inside/outside maintenance & follow up sales calls from 1:30 p.m. - 4:00 p.m.
Conduct site tours and entertain clients as necessary. Avoid between 9-11 am.
Respond/Make Contact with all incoming group rooms and event inquiries (Brand lead sources, Direct Calls, Emails, CVB, Chamber, RFPs, etc.) within 4 hours.
Complete follow up on trace calls, outstanding tentative agreements, & definite upcoming groups (rooming lists, cut-off dates, etc.).
Complete research on potential group & transient business (for future proactive calls) outside of prime time selling hours.
Prior to leaving for the day, record all call notes for the day’s activities in your Sales Force account management system. Organize your office for tomorrow, including a detailed plan of attack.
WEEKLY DUTIES MAY INCLUDE:
Actively participate in revenue management call with Revenue Manager, GM, RVP.
Closely monitor the completion of quarterly sales strategies from marketing plan.
Ensure once-a-month LNR account communication is taking place.
Assist in the development and execution of targeted share shift accounts.
Constantly rebook previous groups.
Conduct a weekly review of the group pick-up report for next 60 days; assign follow up as needed.
Review weekly brand communication.
Review revenue management call recap, and complete outstanding action items.
Host Sales Meeting to be attended by sales staff and GM in order to review team successes, challenges, and upcoming week’s MIT’s.
Confirm a minimum of 6 scheduled calls, appointments, or tours for the following week.
Complete and E-Mail Weekly Sales Report to GM, RVP, RM, CM, SE/LM.
MONTHLY DUTIES MAY INCLUDE:
Review end of month LNR, SOB Variance, Group tracking.
Complete Future Group Rooms & Banquet Sales Report.
Assist General Manager in completing update to 12 month forecast.
Send update on quarterly sales strategies with results from marketing binder.
Complete other activities as directed by General Manager or corporate personnel.
Complete a group audit for next 60 days and once a quarter for the next 12 months.
Group Commission follow up – confirm accuracy and send info as necessary.
Complete 1 hour of training using tools from brand resources.
Participate / attend at least one community event.
QUARTERLY DUTIES MAY INCLUDE:
Prepare quarterly client production letters.
Review & update as needed next quarter’s sales strategies from marketing plan.
Attend and contribute to at least one front desk meeting.
KNOWLEDGE AND SKILLS:
Education:
No formal education required.
Experience:
Experience in hospitality sales required. Previous Director of Sales experience preferred.
ENVIRONMENT:
Physical Job Requirements:
Lifting/Pushing/Pulling/Carrying:
Position does not require a great deal of lifting/pushing/pulling or carrying, aside from the normal functions required in an office setting.
Bending/Kneeling:
Functions of this job includes a normal amount of bending, stooping and kneeling during the course of a shift.
Mobility:
Total mobility is required, with outside sales visits, property tours and competitive set driving occurring at the direction of the GM.
Standing/Walking:
Position may include a normal amount of standing and frequent walking during the course of a shift.
Climbing Stairs:
May require climbing of moderate amount of stairs.
Hearing/Vision/Speech:
One-on-one communication with guests, supervisors, and coworkers is critical.
Must be able to receive, understand and give directions within the Sales Department.
Must be able to clearly communicate property, company and contract information to clients.
Must have exceptional written and verbal skills, as well as ability to compose professional and articulate emails and written communication.
Must be able to understand, compile and submit reports in an efficient manner.
Protective Clothing:
No protective clothing typically needed in the performance of tasks required of this position.
No. of employees supervised:
1+, depending on size of property.
Travel required:
Some local travel may be required as directed by the GM.
Hours Required:
Scheduled days and times may vary based on need and/or the direction of the GM.
A sufficient number of hours in order to complete tasks will be required, often in excess of a standard 40-hour work week.
Must adhere to the time and attendance policies set forth by the company.
IMPORTANT NOTE:
Being a part of a diverse and fast-paced team often requires patience, understanding and teamwork. Aside from the job-related tasks that are outlined above, each employee is expected to embrace the concepts of cooperation and helpfulness between each other and between departments, showing compassion and kindness to their coworkers, and to do their part to create a pleasant work environment. This is, by far, the most important part of the job that you are undertaking.
Job Type:
Full-time
Pay:
$90,000.00 - $100,000.00 per year
Benefits:
401(k)
401(k) matching
Cell phone reimbursement
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Weekends as needed
Experience:
Director of Sales Management: 3 years (Required)
Work Location:
In person
#J-18808-Ljbffr