HCA Healthcare
Director Performance Improvement
HCA Healthcare, Nashville, Tennessee, United States,
HCA Healthcare
Director Performance Improvement
Nashville ,
Tennessee
Apply Now
Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our PI Financial Operations Director opening with HCA Healthcare today and find out what it truly means to be a part of the HCA Healthcare team.HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.Free counseling services and resources for emotional, physical and financial wellbeing401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)Employee Stock Purchase Plan with 10% off HCA Healthcare stockFamily support through fertility and family building benefits with Progyny and adoption assistance.Referral services for child, elder and pet care, home and auto repair, event planning and moreConsumer discounts through Abenity and Consumer DiscountsRetirement readiness, rollover assistance services and preferred banking partnershipsEducation assistance (tuition, student loan, certification support, dependent scholarships)Colleague recognition programTime Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)Note: Eligibility for benefits may vary by location.We are seeking a(an) PI Financial Operations Director for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!Job Summary and QualificationsJob Summary:The Director of Performance Improvement Team Lead is responsible for leading hospital-based multi-disciplinary teams to specific business and financial objectives. The Team Lead Director is responsible for recommending process and cost efficiency solutions and collaborating with the Subject Matter Specialists (SMSs) regarding specific courses of action. This position directs multi-disciplinary teams using a defined performance improvement methodology. The Director Team Lead manages the set-up of hospital-based team meetings, supplies teams with relevant data, and engages team members throughout project life cycle. This position regularly updates the Site Lead Director and AVP of PI regarding the progress of hospital-based teams and any roadblocks to success. This individual should possess excellent communication skills, proven motivational capabilities, and a demonstrated track record of delivering results and attaining goals.General Responsibilities:Facilitates multiple teams; including the collection, dissemination, and organization of meeting tools, data, and assignments.Analyzes comparator and benchmark data to make cost and process efficiency recommendations in line with facility or team financial objectives.Collaborates with other HCA facilities and corporate departments to disseminate process improvement Best Demonstrated Practices for achievement of team goals.Participates in updating the Performance Improvement toolkit and other process improvement methodologies for departmentally focused engagements in areas such as Radiology, Laboratory, Pharmacy, Therapies, specialized nursing units, and support services.Directs and maintains project work plans.Serves as a liaison between Site Lead and hospital team members.Develops strategic documents, such as: communication plans, detailed project plans, and project updates/presentations.Manage projects to ensure smooth execution of newly implemented processes.Designs meaningful and realistic action plans for the implementation of process improvement ideas.Facilitates “Rapid Design” sessions in order to lead teams in brainstorming sessions on identifying new cost savings and process improvement ideas.Escalates issues to Site Leader as necessary.Master the use of the PI toolkit for all phases of performance improvement projects, including at a minimum:Portfolio Development Phase - Cost and Clinical Benchmarking Tools, Interview and Assessment Tools, Standard Data ReportsDesign Phase - Ideas Database, Team and Team Leader Training Materials, Meeting Templates, Steering Meeting ToolsImplementation Phase - Tracking Tools, Idea Follow-up Meeting MinutesBuilds and maintains strong, effective working relationships with a variety of stakeholders across HCA.Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”.Education, Experience and Certifications:Bachelor’s Degree – RequiredMaster’s Degree – Preferred7 years of professional work experience – Required4-6 years of relevant experience – RequiredExperience in performance/process improvement including proven success in implementation – PreferredExperience within healthcare operations – RequiredMust have strong analytical, written, verbal and presentation skills – RequiredOther Qualifications:Executive Presence – Championing the organization’s mission and values in an authentic manner; demonstration of a poised and confident demeanor that reassures others and commands respect.Healthcare Operations – Understands overall healthcare operations and has the ability to work closely with the clinical areas in the facility, focusing mainly on nursing and ancillary department performance issues.Analytical Skills & Decision Making - Highly skilled at researching highly complex issues, formulating alternatives, analyzing benefits and risks, and facilitating groups through a critical thinking process to arrive at a solution.Financial Acumen – Utilizes financial and labor management data to diagnose business strengths and weaknesses as well as the implications for potential strategies.Working Independently - Working independently and in conjunction with other individual and departments in situations of high complexity to achieve company goals. Trusted to work within predefined goals and independently design and execute approaches that meet those goals.Project Management- applies tools and processes to identify, communicate and manage project goals, schedules, responsibilities, progress, performance and priorities.Adaptability – Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.Building Trust – Meets commitments. Communicates information upwards accurately even when the information is bad news.Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.Continuous Learning – Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.Contribution to Team Success – Actively participating as a member of a team to move the team toward the completion of goals.Customer Focus – Making customers and their needs a primary focus on one’s actions; developing and sustaining productive customer relationships.Energy – Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time.Managing Conflict – Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.Stress Tolerance – Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and the organization.Use of Technology – Ability to navigate multiple systems using PC/Laptop.HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleledresources and opportunitiesto reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education andcareer advancement opportunities, every person has a solid foundation for success. Nashville is also home to ourExecutive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAANSenior Vice President and Chief Nursing ExecutiveIf you find this opportunity compelling, we encourage you to apply for our PI Financial Operations Director opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team.We are interviewing apply today!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr
Director Performance Improvement
Nashville ,
Tennessee
Apply Now
Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our PI Financial Operations Director opening with HCA Healthcare today and find out what it truly means to be a part of the HCA Healthcare team.HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.Free counseling services and resources for emotional, physical and financial wellbeing401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)Employee Stock Purchase Plan with 10% off HCA Healthcare stockFamily support through fertility and family building benefits with Progyny and adoption assistance.Referral services for child, elder and pet care, home and auto repair, event planning and moreConsumer discounts through Abenity and Consumer DiscountsRetirement readiness, rollover assistance services and preferred banking partnershipsEducation assistance (tuition, student loan, certification support, dependent scholarships)Colleague recognition programTime Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)Note: Eligibility for benefits may vary by location.We are seeking a(an) PI Financial Operations Director for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!Job Summary and QualificationsJob Summary:The Director of Performance Improvement Team Lead is responsible for leading hospital-based multi-disciplinary teams to specific business and financial objectives. The Team Lead Director is responsible for recommending process and cost efficiency solutions and collaborating with the Subject Matter Specialists (SMSs) regarding specific courses of action. This position directs multi-disciplinary teams using a defined performance improvement methodology. The Director Team Lead manages the set-up of hospital-based team meetings, supplies teams with relevant data, and engages team members throughout project life cycle. This position regularly updates the Site Lead Director and AVP of PI regarding the progress of hospital-based teams and any roadblocks to success. This individual should possess excellent communication skills, proven motivational capabilities, and a demonstrated track record of delivering results and attaining goals.General Responsibilities:Facilitates multiple teams; including the collection, dissemination, and organization of meeting tools, data, and assignments.Analyzes comparator and benchmark data to make cost and process efficiency recommendations in line with facility or team financial objectives.Collaborates with other HCA facilities and corporate departments to disseminate process improvement Best Demonstrated Practices for achievement of team goals.Participates in updating the Performance Improvement toolkit and other process improvement methodologies for departmentally focused engagements in areas such as Radiology, Laboratory, Pharmacy, Therapies, specialized nursing units, and support services.Directs and maintains project work plans.Serves as a liaison between Site Lead and hospital team members.Develops strategic documents, such as: communication plans, detailed project plans, and project updates/presentations.Manage projects to ensure smooth execution of newly implemented processes.Designs meaningful and realistic action plans for the implementation of process improvement ideas.Facilitates “Rapid Design” sessions in order to lead teams in brainstorming sessions on identifying new cost savings and process improvement ideas.Escalates issues to Site Leader as necessary.Master the use of the PI toolkit for all phases of performance improvement projects, including at a minimum:Portfolio Development Phase - Cost and Clinical Benchmarking Tools, Interview and Assessment Tools, Standard Data ReportsDesign Phase - Ideas Database, Team and Team Leader Training Materials, Meeting Templates, Steering Meeting ToolsImplementation Phase - Tracking Tools, Idea Follow-up Meeting MinutesBuilds and maintains strong, effective working relationships with a variety of stakeholders across HCA.Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”.Education, Experience and Certifications:Bachelor’s Degree – RequiredMaster’s Degree – Preferred7 years of professional work experience – Required4-6 years of relevant experience – RequiredExperience in performance/process improvement including proven success in implementation – PreferredExperience within healthcare operations – RequiredMust have strong analytical, written, verbal and presentation skills – RequiredOther Qualifications:Executive Presence – Championing the organization’s mission and values in an authentic manner; demonstration of a poised and confident demeanor that reassures others and commands respect.Healthcare Operations – Understands overall healthcare operations and has the ability to work closely with the clinical areas in the facility, focusing mainly on nursing and ancillary department performance issues.Analytical Skills & Decision Making - Highly skilled at researching highly complex issues, formulating alternatives, analyzing benefits and risks, and facilitating groups through a critical thinking process to arrive at a solution.Financial Acumen – Utilizes financial and labor management data to diagnose business strengths and weaknesses as well as the implications for potential strategies.Working Independently - Working independently and in conjunction with other individual and departments in situations of high complexity to achieve company goals. Trusted to work within predefined goals and independently design and execute approaches that meet those goals.Project Management- applies tools and processes to identify, communicate and manage project goals, schedules, responsibilities, progress, performance and priorities.Adaptability – Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.Building Trust – Meets commitments. Communicates information upwards accurately even when the information is bad news.Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.Continuous Learning – Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.Contribution to Team Success – Actively participating as a member of a team to move the team toward the completion of goals.Customer Focus – Making customers and their needs a primary focus on one’s actions; developing and sustaining productive customer relationships.Energy – Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time.Managing Conflict – Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.Stress Tolerance – Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and the organization.Use of Technology – Ability to navigate multiple systems using PC/Laptop.HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleledresources and opportunitiesto reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education andcareer advancement opportunities, every person has a solid foundation for success. Nashville is also home to ourExecutive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAANSenior Vice President and Chief Nursing ExecutiveIf you find this opportunity compelling, we encourage you to apply for our PI Financial Operations Director opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team.We are interviewing apply today!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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