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State of Iowa

Public Service Manager 1 - Director of Administration

State of Iowa, Des Moines, Iowa, United States, 50319


The Iowa Racing and Gaming Commission (IRGC) is seeking a Director of Administration to help lead and manage the organization while being an effective, efficient and approachable regulatory agency. The IRGC is the state agency that regulates the fast-paced world of casino and sports wagering.

The Director of Administration assists the Administrator and other members of senior staff in developing and administering IRGC’s initiatives at an operational level. Responsibilities include managing the agency budget, oversight and integration of agency business operations, as well as overall development, implementation, and administration of agency programs, processes, policies and/or procedures in collaboration with other members of senior staff.

The Director of Administration must consistently apply independent judgment, balance competing demands, prioritize resources, and manage and mitigate risk to the agency. Responsibilities will include the ability to be thoughtful and strategic while remaining composed under pressure. The Director of Administration will provide guidance on all operational matters to assigned program managers and other staff as necessary.

As a member of IRGC’s leadership team, the Director of Administration provides analysis and recommendations to the Administrator. The Director of Administration will oversee day to day operation of the commission and be directly responsible for the strategic direction of the assigned programs and the overall direction of IRGC staff.

This position will be located at 6200 Park Avenue in Des Moines. The position is full time, 12 months per year. Occasional evenings and weekends are required. Extra hours during the week are common. Frequent in-state travel to regulated casinos. Out-of-state travel will be required 2-3 times/year. The successful applicant will be required to complete and pass a DCI Class A background, including fingerprints.

What We’re Seeking

The successful candidate for the exciting position is a motivated, organized, and detail-oriented individual.

Desired Skills and Abilities

Self-motivated, quick learner.Navigate multiple priorities proficiently.Develop and implement procedures, policies, and guidelines.Analyze and evaluate complex administrative issues and recommend effective solutions.Supervise and manage staff, including planning, organizing, directing, coaching and evaluating the work of others.Develop and manage budgets and oversee revenue audits.Excellent written and verbal communication skills.Familiarity with state budgeting and HR procedures.

What You’ll Do

Implement and interpret statutes, administrative rules, and operating procedures to ensure that all operations are implemented in accordance with state guidelines.Recommend changes to organizational structure, functions, position classifications, and staffing levels to accomplish commission goals and objectives.Participate in policy level meetings with industry and interest groups.Monitor budget to assure spending is on target and all expenditures are appropriate.Analyze budget needs related to new programs and new positions.Develop and implement personnel and related policies and procedures.Administer the occupational licensing program in accordance with the pari-mutuel wagering and riverboat gambling laws and rules.

This is a non-merit position. Candidates must follow the instructions in the "To Apply" section.Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise. Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:1) Graduation from an accredited four-year college or university and experience equal to four years of full-time work in program administration, development, management, or operations.2) Eight years of full-time work experience in program administration, development, management, or operations.3) All of the following (a and b):

a. Four years of full-time work experience in program administration, development, management, or operations; andb. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

4) All of the following (a, b, and c):

a. Two years of full-time work experience in program administration, development, management, or operations; andb. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work equals one year of full-time experience; andc. A combination of a total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

5) Current, continuous experience in the state executive branch that includes one year of full-time work as a Public Service Supervisor or comparable specific management-level position.For additional information, please click on this

link to view the job description.

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