Ascendion
Client Intake Manager
Ascendion, Newport Beach, California, us, 92659
About Us:
We are a prestigious personal injury law firm dedicated to providing compassionate and expert legal representation to individuals who have been injured due to the negligence of others.Position Overview:
We are seeking a dynamic and experienced Client Intake Manager to join our team. The Client Intake Manager will be responsible for managing the intake process for new clients with exceptional communication skills, attention to detail, and empathy.Respond to potential client inquiries via phone, email, and in-person visitsConduct initial consultations with potential clients to assess eligibility for representationOrganize client intake paperwork and documentationCoordinate with attorneys to ensure smooth transition from intake to representationProvide support and guidance to clients throughout the intake processMaintain accurate records of client interactions and case informationCollaborate with marketing teams to attract new clients and maximize intake opportunitiesQualifications:Previous experience in legal intake or client services, preferably in a personal injury law firmStrong communication and interpersonal skillsExcellent organizational skills and attention to detailAbility to multitask and prioritize tasks in a fast-paced environmentProficiency in Microsoft Office and legal case management software is a plusBilingual proficiency (English/Spanish) is desirable
We are a prestigious personal injury law firm dedicated to providing compassionate and expert legal representation to individuals who have been injured due to the negligence of others.Position Overview:
We are seeking a dynamic and experienced Client Intake Manager to join our team. The Client Intake Manager will be responsible for managing the intake process for new clients with exceptional communication skills, attention to detail, and empathy.Respond to potential client inquiries via phone, email, and in-person visitsConduct initial consultations with potential clients to assess eligibility for representationOrganize client intake paperwork and documentationCoordinate with attorneys to ensure smooth transition from intake to representationProvide support and guidance to clients throughout the intake processMaintain accurate records of client interactions and case informationCollaborate with marketing teams to attract new clients and maximize intake opportunitiesQualifications:Previous experience in legal intake or client services, preferably in a personal injury law firmStrong communication and interpersonal skillsExcellent organizational skills and attention to detailAbility to multitask and prioritize tasks in a fast-paced environmentProficiency in Microsoft Office and legal case management software is a plusBilingual proficiency (English/Spanish) is desirable