The University of Texas at Austin
Admissions Counselor I - Office of Admissions
The University of Texas at Austin, Dallas, Texas, United States, 75215
Job Posting Title:
Admissions Counselor I - Office of AdmissionsHiring Department:
Office of AdmissionsPosition Open To:
All ApplicantsWeekly Scheduled Hours:
40FLSA Status:
Non-ExemptEarliest Start Date:
Oct 30, 2024Position Duration:
Expected to ContinueLocation:
DALLAS, TXJob Details:General Notes:
Must be eligible to work in the United States on a full-time basis for any employer. Position is located in Dallas.Purpose:
The position is vital to the continued success of the Dallas Admissions Office and the Office of Admissions. The position oversees a large, important, demanding territory in East Texas and requires an Admission Counselor specifically to meet the needs. Without this, the Dallas Admissions Center would not be able to actively recruit prospective students in East Texas and provide the utmost customer service to our prospective students, parents, and counselors in East Texas.Responsibilities:Communicate with and engage prospective students throughout the college selections, admissions, and enrollment process on an individual basis via phone, email, and in-person meetings.Drive personal vehicle, rental vehicle, or university vehicle to accomplish tasks. Engage and communicate with varied populations of high-ability prospective students throughout the college selections, admissions, and enrollment processes both in-person and using various communications tools.Maintain strong relationships with high school, district, alumni, community stakeholders, business, and educational contacts in assigned territory. Conduct presentations on the undergraduate experience, value of a degree, and admissions process of The University of Texas at Austin. Represent the university at regional, school, and community college fairs and programs. Travel frequently to and throughout assigned territory to implement recruitment strategy.Serve as file reviewer for admission. Meet numeric, chronological, and qualitative reading goals and participate in the scholarship award process.Using strategic planning, data, and assessments to understand assigned territory, plan and coordinate all aspects of general high school and student-based outreach and recruitment activities, including scheduling, reporting, and assessment. Coordinate recruitment and outreach in community colleges and organizations within assigned territory.Work towards advancing the goals of the Office of Admissions. Use and update the office's customer relationship management system (CRM) in a timely and efficient manner. Maintain active communication with Admissions team and other related offices as necessary. Assist other staff with territory event programming and support general recruitment programming and initiatives for the Office of Admissions.Required Qualifications:Bachelor's degree. Experience providing customer service. Experience using Microsoft Office and standard office equipment. Experience in preparing and conducting presentations. Experience assisting or counseling students. Strong interpersonal and organizational skills. Ability to manage multiple tasks, projects, and priorities. Excellent written and verbal communication skills; professional demeanor. Proficiency in Microsoft Office.Relevant education and experience may be substituted as appropriate.Preferred Qualifications:Bilingual in Spanish and English. More than two years of customer service experience. Admissions experience and/or experience working with students on a university or college campus as an orientation or peer advisor, resident assistant, student ambassador, or with other student service-oriented departments or organizations. Experience with UT Austin policies, procedures, and programs. Direct experience working for a competitive and highly selective institution. Advanced experience using Microsoft Office and customer databases. Ability to communicate professionally and empathetically with parents and students. Experience in a fast-paced environment. Demonstrated ability to successfully build, nurture, and balance professional relationships to achieve tasks. Familiarity with The University of Texas at Austin's academic offerings and student life.Driving Required:
This job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).Salary Range:
$43,000Working Conditions:May work in extreme temperaturesMay work around standard office conditionsRepetitive use of a keyboard at a workstationUse of manual dexterityLifting and movingRequired Materials:Resume/CV3 work references with their contact information; at least one reference should be from a supervisorLetter of interestEmployment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.E-Verify:
The University of Texas at Austin uses E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:E-Verify Poster (English) [PDF]E-Verify Poster (Spanish) [PDF]Right To Work Poster (English) [PDF]Right To Work Poster (Spanish) [PDF]Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified as a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.The Clery Act requires all prospective employees to be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
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Admissions Counselor I - Office of AdmissionsHiring Department:
Office of AdmissionsPosition Open To:
All ApplicantsWeekly Scheduled Hours:
40FLSA Status:
Non-ExemptEarliest Start Date:
Oct 30, 2024Position Duration:
Expected to ContinueLocation:
DALLAS, TXJob Details:General Notes:
Must be eligible to work in the United States on a full-time basis for any employer. Position is located in Dallas.Purpose:
The position is vital to the continued success of the Dallas Admissions Office and the Office of Admissions. The position oversees a large, important, demanding territory in East Texas and requires an Admission Counselor specifically to meet the needs. Without this, the Dallas Admissions Center would not be able to actively recruit prospective students in East Texas and provide the utmost customer service to our prospective students, parents, and counselors in East Texas.Responsibilities:Communicate with and engage prospective students throughout the college selections, admissions, and enrollment process on an individual basis via phone, email, and in-person meetings.Drive personal vehicle, rental vehicle, or university vehicle to accomplish tasks. Engage and communicate with varied populations of high-ability prospective students throughout the college selections, admissions, and enrollment processes both in-person and using various communications tools.Maintain strong relationships with high school, district, alumni, community stakeholders, business, and educational contacts in assigned territory. Conduct presentations on the undergraduate experience, value of a degree, and admissions process of The University of Texas at Austin. Represent the university at regional, school, and community college fairs and programs. Travel frequently to and throughout assigned territory to implement recruitment strategy.Serve as file reviewer for admission. Meet numeric, chronological, and qualitative reading goals and participate in the scholarship award process.Using strategic planning, data, and assessments to understand assigned territory, plan and coordinate all aspects of general high school and student-based outreach and recruitment activities, including scheduling, reporting, and assessment. Coordinate recruitment and outreach in community colleges and organizations within assigned territory.Work towards advancing the goals of the Office of Admissions. Use and update the office's customer relationship management system (CRM) in a timely and efficient manner. Maintain active communication with Admissions team and other related offices as necessary. Assist other staff with territory event programming and support general recruitment programming and initiatives for the Office of Admissions.Required Qualifications:Bachelor's degree. Experience providing customer service. Experience using Microsoft Office and standard office equipment. Experience in preparing and conducting presentations. Experience assisting or counseling students. Strong interpersonal and organizational skills. Ability to manage multiple tasks, projects, and priorities. Excellent written and verbal communication skills; professional demeanor. Proficiency in Microsoft Office.Relevant education and experience may be substituted as appropriate.Preferred Qualifications:Bilingual in Spanish and English. More than two years of customer service experience. Admissions experience and/or experience working with students on a university or college campus as an orientation or peer advisor, resident assistant, student ambassador, or with other student service-oriented departments or organizations. Experience with UT Austin policies, procedures, and programs. Direct experience working for a competitive and highly selective institution. Advanced experience using Microsoft Office and customer databases. Ability to communicate professionally and empathetically with parents and students. Experience in a fast-paced environment. Demonstrated ability to successfully build, nurture, and balance professional relationships to achieve tasks. Familiarity with The University of Texas at Austin's academic offerings and student life.Driving Required:
This job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).Salary Range:
$43,000Working Conditions:May work in extreme temperaturesMay work around standard office conditionsRepetitive use of a keyboard at a workstationUse of manual dexterityLifting and movingRequired Materials:Resume/CV3 work references with their contact information; at least one reference should be from a supervisorLetter of interestEmployment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.E-Verify:
The University of Texas at Austin uses E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:E-Verify Poster (English) [PDF]E-Verify Poster (Spanish) [PDF]Right To Work Poster (English) [PDF]Right To Work Poster (Spanish) [PDF]Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified as a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.The Clery Act requires all prospective employees to be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
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