State of Washington
Employer Focus Product Manager - LCD (WMS2): Olympia - Optional Flexible/Hybrid
State of Washington, Pasco, Washington, us, 99302
Salary :
$85,524.00 - $119,724.00 Annually
Location :
Multiple Locations Statewide, WA
Job Type:
Full Time - Permanent
Remote Employment:
Flexible/Hybrid
Job Number:
2024-08630
Department:
Employment Security Department
Division:
Leave and Care Division
Opening Date:
11/05/2024
Closing Date:
11/19/2024 11:59 PM Pacific
Description
Our ideal candidate has exceptional communication and relationship-building skills and thrives in an entrepreneurial, self-organizing environment. You'll need to both drive high-level strategic initiatives and roll up your sleeves, dig in, and get the job done as a working manager and member of the team. Day-to-day, that could include developing personas and journey maps, drafting one-pagers, doing research and talking to customers and stakeholders. They will be highly responsive and collaborative, providing our customers with products and services that are forward-looking, intuitive, and adaptable to changing conditions and to customer needs.
The Leave and Care Division is hiring an Employer Focus Product Manager (WMS2) in support of the Employment Security Department's Vision and Mission. You will collaborate with colleagues across the division and agency to provide people-centered, accessible services to workers and employers so Washingtonians can take time to care for themselves and the people they love. As a direct report of the Transformation Manager, the Employer Focus Product Manager is responsible for the development and implementation of the Leave and Care Division's internally and externally facing products and services related to employer customers, employer agents and elective coverage customers. This position will be responsibility for implementing portions of both the WA Cares Fund and Paid Family and Medical Leave programs.
You will aid the Transformation Manager by ensuring consistent and effective design, priority setting, and informed decision-making so that the division can deliver products and services that are equitable, customer-centered, and support the mission, vision, and values of the organization. You will work with stakeholders, including employers, employer agents and elective coverage customers, advocacy groups, the division's Operations Manager, Technology Manager, Policy and Rules Manager, Research and Data Manager, and other leaders to support the development, deployment, and continuous improvement of the division's systems, products and services, ensuring accessibility, equity, and driving customer value. You will work closely with the other product managers to align with the division's priorities, standards, and vision. This full-time and permanent position allows for
optional flexible/hybrid schedule opportunities
including working four days telework and one day a week in-office.
NOTE: This is reposted, if you have previously applied it is not necessary to reapply.
Duties
As the Employer Focus Product Manager, you will supervise a team, including Business System Analysts and Product Analysts. Working in collaboration with other Product Managers, the Customer Care Team Operations Manager, the Technology Manager, and their leadership teams. You will collaborate with the product management team to create and manage processes that leverage research, data and customer insights, promote effective design, and maintain a cohesive user experience. Ensuring that the product backlog reflects our customers' needs and includes details and acceptance criteria that accurately reflect laws, rules, policies, and procedures following best practice design principles and embrace innovation.
Some of what you will do:
Define the employer, employer agent and elective coverage customer product strategy and roadmap.Ensure all products and services reflect customer-centered principles and are accessible and inclusive of customer demographics.Create and maintain a visualization of the present-day customer and staff experience and define the future vision for our products and services.Develop and document workarounds to meet the short-term and long-term needs of staff using the systems.Develop and manage processes that ensure a cohesive user experience (including consistent design and language) across division and agency (when applicable) products and services.Deliver prioritized epics and corresponding justification and requirements to technical teams.Work with stakeholders to facilitate partnerships with external organizations that promote and support equitable access to our products and services.Be an expert in our employer, employer agent and elective coverage customers' needs and experiences, as well as our internal customers' needs and experiences related to these customers.Provide subject matter expertise and leadership across the division to ensure internal and external customer needs, desires and requirements are understood and at the center of product and service design and development.Collaborate with project teams to develop communications strategies, objectives and plans that address customer needs and priorities.Perform product demos to staff, stakeholders, and employer, employer agent and elective coverage customers, gather their feedback and insights, and refine priorities and strategies for future development.Create, implement, and own projects and their key milestones and ensure timely, accurate, and quality execution of all deliverables.Work collaboratively with Product Analysts and Business System Analysts to improve the customer experience and meet business needs.Click here for a full description of duties.Qualifications
Required:A bachelor's degree OR five (5) years' managing customer service initiatives
AND;
Must have or possess:
Knowledge of Paid Family and Medical Leave and WA Cares Fund policies and regulations.Ability to translate the big picture of the agency and divisional strategic plans and goals into the tactical activities that yield customer-focused products that will help achieve those goals and strategic plans.Experience in Agile methodologies, project management, Lean, continuous improvement, problem analysis/solving techniques; supervisory practices, and management approaches, change management and organizational development theories.Ability to communicate and work with diverse individuals and groups.Collaborate with teams across the organization to ensure consistent and effective design, priority setting, and informed decision-making.Establish and foster effective working relationships between the unit and the technical, finance, policy, customer care, and other teams to meet the division's and agency's mission and goals.Ability to concisely, yet thoroughly, explain complex policy, technical and other matters to diverse audiences using Plain Talk principles.Experience in supervising and managing a team.OR:
A combination of experience and/or education.
Our values drive every decision that we make, determine how we interact with others and are the core of who we are at the Employment Security Department and in the Leave and Care Division. The Employer Focus Product Manager must model and foster conditions within the team that align with our core values of Access, Love, Belonging, Equity, and Stewardship.
Education to Experience Equivalences:
Associate Degree = 2 years | Bachelor Degree = 4 years | Masters or Higher = 5 years
Additional Requirements of Employment:
Must be able to pass an Unemployment Insurance (UI) Claim & Benefit Information Review.An employee driving on state business shall have a valid driver's license.An employee driving a privately owned vehicle on state business shall have liability insurance on the privately-owned vehicle.
*** When applying, please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy. Additionally, we ask that you not include photographs or external links within your documents.
Attach your
Cover Letter, and Resume with your
Online Application
through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.Supplemental Information
Our
agency's mission and values
drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self.
Opportunity for All
We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.
If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact:
Jeanette Nelson
or
564-200-2475
the
Talent Acquisition Team
,
or
Washington Relay Service 711
. If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.
**
This organization participates in E-Verify
**
More than Just a Paycheck!Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note:
If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance BenefitsEmployees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred CompensationState Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social SecurityAll state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan ForgivenessIf you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
HolidaysFull-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note:
Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick LeaveFull-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note:
Most agencies follow the civil service rules covering leave and holidays for
exempt
employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military LeaveWashington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement LeaveMost employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional LeaveLeave Sharing
Family and Medical Leave Act (FMLA)Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022
01
In order to be considered for this position, you must include your resume, letter of interest with this applicant packet. Please click below to indicate you have attached the required documentation.
YesNo
02
Are you a current or former Washington state employee?
YesNo
03
Please select all that apply. I have the following demonstrated knowledge, experience, skills or ability.
Lean Principles and tools including Human Center Design.Change Management.Effectively leading multi-functional organizations.Human resources.Collective bargaining agreements.Americans with Disabilities Act (ADA).Legislative processes and implementation requirements.Public disclosure laws.Fiscal management principles and procedures.Knowledge of general and/or program-related state and federal laws, policies, rules, and regulations.These do not apply.
04
Tell us about a time when you successfully supervised a team and improved (or had to create!) a product, service, or process. Tell us how you and/or the team knew what improvements to make (or what to create) and confirmed that your work was effective.If you do not have this type of experience, type N/A.
05
Please select all that apply. I have the following demonstrated knowledge, experience, skills or ability.
Knowledge of Paid Family and Medical Leave and WA Cares Fund policies and regulations.Ability to translate the big picture of the agency and divisional strategic plans and goals into the tactical activities that yield customer-focused products that will help achieve those goals and strategic plans.Experience in Agile methodologies, project management, Lean, continuous improvement, problem analysis/solving techniques; supervisory practices, and management approaches, change management and organizational development theories.Ability to communicate and work with diverse individuals and groups.Collaborate with teams across the organization to ensure consistent and effective design, priority setting, and informed decision-making.Establish and foster effective working relationships between the unit and the technical, finance, policy, customer care, and other teams to meet the division's and agency's mission and goals.Ability to concisely, yet thoroughly, explain complex policy, technical and other matters to diverse audiences using Plain Talk principles.Experience in supervising and managing a teamThese do not apply.
06
Please briefly describe your experience, knowledge, skills and/or ability as described by your previous selections on question #5.If this does not apply type N/A.
07
How did you hear about this job opportunity?)
WWW.Careers.Wa.GovWorkSource Center or Website (WorkSourceWA.com)Washington State Employee ReferralESD Employee ReferralEmployment Security Department's job web page: WWW.Esd.Wa.GovMonsterCollege/university career fair or websiteLinkedInFacebookVERGCraigslistCareerBuilderDiversity JobsHandshakeOther
Required Question
$85,524.00 - $119,724.00 Annually
Location :
Multiple Locations Statewide, WA
Job Type:
Full Time - Permanent
Remote Employment:
Flexible/Hybrid
Job Number:
2024-08630
Department:
Employment Security Department
Division:
Leave and Care Division
Opening Date:
11/05/2024
Closing Date:
11/19/2024 11:59 PM Pacific
Description
Our ideal candidate has exceptional communication and relationship-building skills and thrives in an entrepreneurial, self-organizing environment. You'll need to both drive high-level strategic initiatives and roll up your sleeves, dig in, and get the job done as a working manager and member of the team. Day-to-day, that could include developing personas and journey maps, drafting one-pagers, doing research and talking to customers and stakeholders. They will be highly responsive and collaborative, providing our customers with products and services that are forward-looking, intuitive, and adaptable to changing conditions and to customer needs.
The Leave and Care Division is hiring an Employer Focus Product Manager (WMS2) in support of the Employment Security Department's Vision and Mission. You will collaborate with colleagues across the division and agency to provide people-centered, accessible services to workers and employers so Washingtonians can take time to care for themselves and the people they love. As a direct report of the Transformation Manager, the Employer Focus Product Manager is responsible for the development and implementation of the Leave and Care Division's internally and externally facing products and services related to employer customers, employer agents and elective coverage customers. This position will be responsibility for implementing portions of both the WA Cares Fund and Paid Family and Medical Leave programs.
You will aid the Transformation Manager by ensuring consistent and effective design, priority setting, and informed decision-making so that the division can deliver products and services that are equitable, customer-centered, and support the mission, vision, and values of the organization. You will work with stakeholders, including employers, employer agents and elective coverage customers, advocacy groups, the division's Operations Manager, Technology Manager, Policy and Rules Manager, Research and Data Manager, and other leaders to support the development, deployment, and continuous improvement of the division's systems, products and services, ensuring accessibility, equity, and driving customer value. You will work closely with the other product managers to align with the division's priorities, standards, and vision. This full-time and permanent position allows for
optional flexible/hybrid schedule opportunities
including working four days telework and one day a week in-office.
NOTE: This is reposted, if you have previously applied it is not necessary to reapply.
Duties
As the Employer Focus Product Manager, you will supervise a team, including Business System Analysts and Product Analysts. Working in collaboration with other Product Managers, the Customer Care Team Operations Manager, the Technology Manager, and their leadership teams. You will collaborate with the product management team to create and manage processes that leverage research, data and customer insights, promote effective design, and maintain a cohesive user experience. Ensuring that the product backlog reflects our customers' needs and includes details and acceptance criteria that accurately reflect laws, rules, policies, and procedures following best practice design principles and embrace innovation.
Some of what you will do:
Define the employer, employer agent and elective coverage customer product strategy and roadmap.Ensure all products and services reflect customer-centered principles and are accessible and inclusive of customer demographics.Create and maintain a visualization of the present-day customer and staff experience and define the future vision for our products and services.Develop and document workarounds to meet the short-term and long-term needs of staff using the systems.Develop and manage processes that ensure a cohesive user experience (including consistent design and language) across division and agency (when applicable) products and services.Deliver prioritized epics and corresponding justification and requirements to technical teams.Work with stakeholders to facilitate partnerships with external organizations that promote and support equitable access to our products and services.Be an expert in our employer, employer agent and elective coverage customers' needs and experiences, as well as our internal customers' needs and experiences related to these customers.Provide subject matter expertise and leadership across the division to ensure internal and external customer needs, desires and requirements are understood and at the center of product and service design and development.Collaborate with project teams to develop communications strategies, objectives and plans that address customer needs and priorities.Perform product demos to staff, stakeholders, and employer, employer agent and elective coverage customers, gather their feedback and insights, and refine priorities and strategies for future development.Create, implement, and own projects and their key milestones and ensure timely, accurate, and quality execution of all deliverables.Work collaboratively with Product Analysts and Business System Analysts to improve the customer experience and meet business needs.Click here for a full description of duties.Qualifications
Required:A bachelor's degree OR five (5) years' managing customer service initiatives
AND;
Must have or possess:
Knowledge of Paid Family and Medical Leave and WA Cares Fund policies and regulations.Ability to translate the big picture of the agency and divisional strategic plans and goals into the tactical activities that yield customer-focused products that will help achieve those goals and strategic plans.Experience in Agile methodologies, project management, Lean, continuous improvement, problem analysis/solving techniques; supervisory practices, and management approaches, change management and organizational development theories.Ability to communicate and work with diverse individuals and groups.Collaborate with teams across the organization to ensure consistent and effective design, priority setting, and informed decision-making.Establish and foster effective working relationships between the unit and the technical, finance, policy, customer care, and other teams to meet the division's and agency's mission and goals.Ability to concisely, yet thoroughly, explain complex policy, technical and other matters to diverse audiences using Plain Talk principles.Experience in supervising and managing a team.OR:
A combination of experience and/or education.
Our values drive every decision that we make, determine how we interact with others and are the core of who we are at the Employment Security Department and in the Leave and Care Division. The Employer Focus Product Manager must model and foster conditions within the team that align with our core values of Access, Love, Belonging, Equity, and Stewardship.
Education to Experience Equivalences:
Associate Degree = 2 years | Bachelor Degree = 4 years | Masters or Higher = 5 years
Additional Requirements of Employment:
Must be able to pass an Unemployment Insurance (UI) Claim & Benefit Information Review.An employee driving on state business shall have a valid driver's license.An employee driving a privately owned vehicle on state business shall have liability insurance on the privately-owned vehicle.
*** When applying, please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy. Additionally, we ask that you not include photographs or external links within your documents.
Attach your
Cover Letter, and Resume with your
Online Application
through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.Supplemental Information
Our
agency's mission and values
drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self.
Opportunity for All
We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.
If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact:
Jeanette Nelson
or
564-200-2475
the
Talent Acquisition Team
,
or
Washington Relay Service 711
. If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.
**
This organization participates in E-Verify
**
More than Just a Paycheck!Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note:
If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance BenefitsEmployees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred CompensationState Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social SecurityAll state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan ForgivenessIf you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
HolidaysFull-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note:
Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick LeaveFull-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note:
Most agencies follow the civil service rules covering leave and holidays for
exempt
employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military LeaveWashington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement LeaveMost employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional LeaveLeave Sharing
Family and Medical Leave Act (FMLA)Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022
01
In order to be considered for this position, you must include your resume, letter of interest with this applicant packet. Please click below to indicate you have attached the required documentation.
YesNo
02
Are you a current or former Washington state employee?
YesNo
03
Please select all that apply. I have the following demonstrated knowledge, experience, skills or ability.
Lean Principles and tools including Human Center Design.Change Management.Effectively leading multi-functional organizations.Human resources.Collective bargaining agreements.Americans with Disabilities Act (ADA).Legislative processes and implementation requirements.Public disclosure laws.Fiscal management principles and procedures.Knowledge of general and/or program-related state and federal laws, policies, rules, and regulations.These do not apply.
04
Tell us about a time when you successfully supervised a team and improved (or had to create!) a product, service, or process. Tell us how you and/or the team knew what improvements to make (or what to create) and confirmed that your work was effective.If you do not have this type of experience, type N/A.
05
Please select all that apply. I have the following demonstrated knowledge, experience, skills or ability.
Knowledge of Paid Family and Medical Leave and WA Cares Fund policies and regulations.Ability to translate the big picture of the agency and divisional strategic plans and goals into the tactical activities that yield customer-focused products that will help achieve those goals and strategic plans.Experience in Agile methodologies, project management, Lean, continuous improvement, problem analysis/solving techniques; supervisory practices, and management approaches, change management and organizational development theories.Ability to communicate and work with diverse individuals and groups.Collaborate with teams across the organization to ensure consistent and effective design, priority setting, and informed decision-making.Establish and foster effective working relationships between the unit and the technical, finance, policy, customer care, and other teams to meet the division's and agency's mission and goals.Ability to concisely, yet thoroughly, explain complex policy, technical and other matters to diverse audiences using Plain Talk principles.Experience in supervising and managing a teamThese do not apply.
06
Please briefly describe your experience, knowledge, skills and/or ability as described by your previous selections on question #5.If this does not apply type N/A.
07
How did you hear about this job opportunity?)
WWW.Careers.Wa.GovWorkSource Center or Website (WorkSourceWA.com)Washington State Employee ReferralESD Employee ReferralEmployment Security Department's job web page: WWW.Esd.Wa.GovMonsterCollege/university career fair or websiteLinkedInFacebookVERGCraigslistCareerBuilderDiversity JobsHandshakeOther
Required Question