State of Washington
OPG Program Specialist
State of Washington, Olympia, Washington, United States, 98502
Salary :
$66,012.00 - $86,712.00 Annually
Location :
Thurston County - Olympia, WA
Job Type:
Exempt
Job Number:
2024-82
Department:
Administrative Office of the Courts
Opening Date:
10/08/2024
Closing Date:
Continuous
Description
Provides program support services in planning, coordinating and implementing various court improvement programs, projects and initiatives, and implementation of court-related legislation. This position primarily supports the Office of Public Guardianship.
Reports to the Manager of the Office of Guardianship and Elder Services. Takes independent initiative and responsibility for providing on-going program support and coordination within assigned area of expertise and responsibility. Work is periodically reviewed. Receives direction for specific assignments from senior AOC staff. Guidance is available for new or unusual situations. Designated positions provide support to judicial and court association staff and members.
Washington Courts Employment Opportunity
Administrative Office of the Courts
OPG Program Specialist
(Court Program Specialist)
Management Services Division
Our Mission : Advance the efficient and effective operation of the Washington Judicial System.
The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.
Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.
POSITION DETAILS
Job #:
2024-82
Status:
Regular, Full-Time*
Location:
Olympia, Washington
Salary:
Range 59: $66,012 - $86,712 per year (DOQ).
Opens:
October 8, 2024
Closes:
Open until filled. AOC reserves the right to close the recruitment at any time.
WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION
AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment. This position requires 1 day(s) per week working onsite at AOC facilities
Duties
Coordinates and assists with various projects that focus on work of the Office of Public Guardianship (OPG). Such projects may include research, studies, gathering information, identification of best practices, preparing reports, and maintaining program data.
Communicates and assists in developing and implementing program policies, standards, guidelines, and expectations; assists in monitoring compliance with internal AOC program policies, standards, and guidelines as well as statutory standards.
Assists senior OPG staff in managing and coordinating the program, including monitoring legislation related to the OPG (RCW 2.72 and 11.130).
Provides administrative support for program which may include preparing meeting agendas, attending meetings and preparing/distributing minutes, preparing training materials, etc.
Responds to requests from the public for technical assistance, program literature, OPG referral process, and other information related to the program.
Assists in the review of program referrals. Performs initial eligibility screenings and follows up/ requests additional information as needed.
Assists in developing and improving internal program processes and standardized forms to allow for maximum effectiveness and efficiency of court program implementation.
Conducts research and collects qualitative and quantitative data on guardianship and the cost effectiveness of public guardianship services.
Assists in the recruitment of new contractors. Provides administrative and technical support to contractors.
Assists in coordinating OPG financial budgeting, monitoring, and oversight. Assists with reviews of monthly invoices and logs contractors' reimbursement requests. Reports discrepancies to senior program staff.
Assists in case management including reviews of court pleadings, reports, case notes, and caseload monitoring. Enters data into program database.
Assists with the planning and coordinating of CPGC trainings offered by the OPG.
Updates and maintains information on OPG website.
Designated positions provide administrative support to judicial and court associations, which may include: making arrangements for conference training and meeting facilities; arranging for and monitors billings, fees, travel expenses and other financial transactions related to conferences, meetings and programs; preparing agendas and meeting notices; attending meetings and preparing and distributing minutes.
Assists with various projects that include conducting studies, gathering information, staffing committees and preparing narrative reports, memoranda and presentation/training materials.
Assists in developing and enhancing internal business processes to allow for maximum effectiveness and efficiency of court program implementation.
Communicates and assists in developing and implementing program policies, standards, guidelines, and expectations; assists in monitoring compliance with internal AOC program policies, standards and guidelines.
Performs other duties as required.Qualifications
Relevant experience may substitute for the required education.
An Associate of Arts degree in court, public or business administration, social services, or a related field
AND :
Four (4) years of administrative program support experience.THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES
Advanced skills in using office software.Ability to learn and use new computer applications as needed.Knowledge of website navigation, searches and content updating functionsKnowledge of grammar, spelling, clerical procedures, correspondence, report writing.Accuracy and attention to detail in the delivery of work products.Communication skills both orally and in writing.Understands customer expectations and ensures work meets those expectations.Professionalism in dealing with clients, staff, management and the public.Ability to establish and maintain effective working relationships with governmental and court officials at all levels.Ability to multi-task and effectively work on multiple projects simultaneously.Sets priorities and effectively manages time to meet deadlines and work schedules.Accepts personal responsibility for the quality and timeliness of work.Ability to independently coordinate projects with minimal supervision.Ability to analyze problems and develop solutions, recommendations and options.Keeps appropriate senior staff and clients informed on specific work assignments.Knowledge of organization/operation of the Washington State court system; procedures and practices followed within the judiciary.Ability to gain and utilize knowledge of internal and external protocols.Supplemental Information
HOW TO APPLY
For more information about the position,
to review the job description
, application submission requirements, supplemental questions, inquire about benefits, or to apply for the position:
IMPORTANT INFORMATION
The workweek may fluctuate depending on workload or agency needs.Overnight travel may be required based on business needs.This position
may be
overtime eligible.
The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at (360) 705-5337, or fax (360) 586-4409, or via email to Recruitment@courts.wa.gov.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.
SPECIAL NOTE
:
Before a new hire, a background check, including criminal history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.
More than Just a Paycheck!Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note:
If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance BenefitsEmployees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred CompensationState Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social SecurityAll state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan ForgivenessIf you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
HolidaysFull-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note:
Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick LeaveFull-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note:
Most agencies follow the civil service rules covering leave and holidays for
exempt
employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military LeaveWashington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement LeaveMost employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional LeaveLeave Sharing
Family and Medical Leave Act (FMLA)Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022
$66,012.00 - $86,712.00 Annually
Location :
Thurston County - Olympia, WA
Job Type:
Exempt
Job Number:
2024-82
Department:
Administrative Office of the Courts
Opening Date:
10/08/2024
Closing Date:
Continuous
Description
Provides program support services in planning, coordinating and implementing various court improvement programs, projects and initiatives, and implementation of court-related legislation. This position primarily supports the Office of Public Guardianship.
Reports to the Manager of the Office of Guardianship and Elder Services. Takes independent initiative and responsibility for providing on-going program support and coordination within assigned area of expertise and responsibility. Work is periodically reviewed. Receives direction for specific assignments from senior AOC staff. Guidance is available for new or unusual situations. Designated positions provide support to judicial and court association staff and members.
Washington Courts Employment Opportunity
Administrative Office of the Courts
OPG Program Specialist
(Court Program Specialist)
Management Services Division
Our Mission : Advance the efficient and effective operation of the Washington Judicial System.
The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.
Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.
POSITION DETAILS
Job #:
2024-82
Status:
Regular, Full-Time*
Location:
Olympia, Washington
Salary:
Range 59: $66,012 - $86,712 per year (DOQ).
Opens:
October 8, 2024
Closes:
Open until filled. AOC reserves the right to close the recruitment at any time.
WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION
AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment. This position requires 1 day(s) per week working onsite at AOC facilities
Duties
Coordinates and assists with various projects that focus on work of the Office of Public Guardianship (OPG). Such projects may include research, studies, gathering information, identification of best practices, preparing reports, and maintaining program data.
Communicates and assists in developing and implementing program policies, standards, guidelines, and expectations; assists in monitoring compliance with internal AOC program policies, standards, and guidelines as well as statutory standards.
Assists senior OPG staff in managing and coordinating the program, including monitoring legislation related to the OPG (RCW 2.72 and 11.130).
Provides administrative support for program which may include preparing meeting agendas, attending meetings and preparing/distributing minutes, preparing training materials, etc.
Responds to requests from the public for technical assistance, program literature, OPG referral process, and other information related to the program.
Assists in the review of program referrals. Performs initial eligibility screenings and follows up/ requests additional information as needed.
Assists in developing and improving internal program processes and standardized forms to allow for maximum effectiveness and efficiency of court program implementation.
Conducts research and collects qualitative and quantitative data on guardianship and the cost effectiveness of public guardianship services.
Assists in the recruitment of new contractors. Provides administrative and technical support to contractors.
Assists in coordinating OPG financial budgeting, monitoring, and oversight. Assists with reviews of monthly invoices and logs contractors' reimbursement requests. Reports discrepancies to senior program staff.
Assists in case management including reviews of court pleadings, reports, case notes, and caseload monitoring. Enters data into program database.
Assists with the planning and coordinating of CPGC trainings offered by the OPG.
Updates and maintains information on OPG website.
Designated positions provide administrative support to judicial and court associations, which may include: making arrangements for conference training and meeting facilities; arranging for and monitors billings, fees, travel expenses and other financial transactions related to conferences, meetings and programs; preparing agendas and meeting notices; attending meetings and preparing and distributing minutes.
Assists with various projects that include conducting studies, gathering information, staffing committees and preparing narrative reports, memoranda and presentation/training materials.
Assists in developing and enhancing internal business processes to allow for maximum effectiveness and efficiency of court program implementation.
Communicates and assists in developing and implementing program policies, standards, guidelines, and expectations; assists in monitoring compliance with internal AOC program policies, standards and guidelines.
Performs other duties as required.Qualifications
Relevant experience may substitute for the required education.
An Associate of Arts degree in court, public or business administration, social services, or a related field
AND :
Four (4) years of administrative program support experience.THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES
Advanced skills in using office software.Ability to learn and use new computer applications as needed.Knowledge of website navigation, searches and content updating functionsKnowledge of grammar, spelling, clerical procedures, correspondence, report writing.Accuracy and attention to detail in the delivery of work products.Communication skills both orally and in writing.Understands customer expectations and ensures work meets those expectations.Professionalism in dealing with clients, staff, management and the public.Ability to establish and maintain effective working relationships with governmental and court officials at all levels.Ability to multi-task and effectively work on multiple projects simultaneously.Sets priorities and effectively manages time to meet deadlines and work schedules.Accepts personal responsibility for the quality and timeliness of work.Ability to independently coordinate projects with minimal supervision.Ability to analyze problems and develop solutions, recommendations and options.Keeps appropriate senior staff and clients informed on specific work assignments.Knowledge of organization/operation of the Washington State court system; procedures and practices followed within the judiciary.Ability to gain and utilize knowledge of internal and external protocols.Supplemental Information
HOW TO APPLY
For more information about the position,
to review the job description
, application submission requirements, supplemental questions, inquire about benefits, or to apply for the position:
IMPORTANT INFORMATION
The workweek may fluctuate depending on workload or agency needs.Overnight travel may be required based on business needs.This position
may be
overtime eligible.
The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at (360) 705-5337, or fax (360) 586-4409, or via email to Recruitment@courts.wa.gov.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.
SPECIAL NOTE
:
Before a new hire, a background check, including criminal history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.
More than Just a Paycheck!Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note:
If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance BenefitsEmployees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred CompensationState Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social SecurityAll state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan ForgivenessIf you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
HolidaysFull-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note:
Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick LeaveFull-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note:
Most agencies follow the civil service rules covering leave and holidays for
exempt
employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military LeaveWashington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement LeaveMost employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional LeaveLeave Sharing
Family and Medical Leave Act (FMLA)Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022