Customer Service Administrative

Neolith is the global leader in the design and manufacturing of the most advanced Sintered Stone surfaces. The company was founded in 2009; in a few short years, Neolith has established itself as a world leader with the highest growth in the high-end segment of the building materials industry.

We want to welcome a new Customer Service Administrative who will assist in executing the daily Branch Operations including Accounts Payable, Accounts Receivable and other Customer Service and Post Sales tasks.

Main responsibilities:

• Delegates delivery issues or similar to solve customer Placing orders in SAP and following process from Order to Delivery/Invoice for the branch.
• Represents Neolith as Brand Ambassador, their values and business goals.
• Supervises accounts reconciliation for both customers and suppliers.
• Querying/chasing payment from customers and maintenance of their credit accounts.
• Order office supplies and research new deals and suppliers.
• Submit and reconcile expense reports.
• Acts as support for Administration HQ as regards bookkeeping tasks and bank reconciliation.
• Raise invoices and credit notes.
• Liaising with accountant.
• Managing office budget and negotiating contracts with suppliers to keep expenditure under control.
• Implementing and maintaining procedures/office administrative systems.
• Develop and maintain a e-filing system.
• Monitoring of supplier invoices.
• Placing orders in SAP and following process from Order to Delivery/Invoice for the branch.

Requirements:

• Preferred but not essential Bachelor’s degree.
• More than 2+ years of hybrid experience in accounting and customer service positions.
• Background in cross functional duties in cooperation with remote teammates.
• Strong teamwork skills and relationship builder.
• Strong communication skills including the ability to deal with confidential, sensitive information.
• Excellent MS Office skills.
• SAP and Salesforce experience is highly valuable.

We Offer:

• Full time/at will contract in a global, fast-growing and innovative group.
• Social & Environmental policies including: Equity, Diversity and Sustainability as best practises.
• Contribution to health insurance (80% by the employer).
• Vacation and Paid Time Off.
• Salary package of gross annual salary + bonus.
• Possibilities of professional development in a growing and globally expanding company.