itel
Roofing Analyst
itel, Jacksonville, FL, United States
JOB SUMMARY
The Roofing Analyst is responsible for preparing samples and measuring specifications using prescribed lab equipment for each product. Researches and analyzes samples by following established procedures in order to determine sample type, specifications, and condition. Conducts database searches, identifies selections, makes report comments, and generates reports based on correct specifications. Maintains optimal efficiency and quality standards.
KEY RESPONSIBILITIES
- Receives and sorts incoming samples from UPS, USPS, FEDEX, etc.
- Measures, evaluates, and analyzes all sample specifications, assessment form information, database selections, websites, and library samples to ensure accuracy in determining like, kind and quality selections or matches.
- Operates and utilizes lab equipment/tools as required, following current lab procedures.
- Documents and verifies all unusual specifications, poor sample conditions, and any aspects of individual samples that do not comply with industry norms by placing internal notes and report comments in itel software.
- Performs research on manufacturers, distributors, and vendor websites to identify product specific information to enhance databases and results for Concierge tests. Determines similar products, specifications, color, pricing, and product availability.
- Generates a customer report containing findings of the analysis.
- Implements efficient inventory control procedures to minimize discrepancies and optimizes stock levels. Files, stores, and pulls samples according to set procedures.
- Performs accurate inventory management through monthly cycle counts, audits, and efficient control procedures to optimize stock levels.
- Collaborates and supports departments to locate totes and samples in a timely manner.
- Moves sample totes from lab areas to warehouse storage.
- Supports other departments as needed to maintain a clean and safe work environment; discarding trash, emptying boxes etc.
- Continuously monitors inventory movement, resolves discrepancies, and ensures proper stock levels for operations.
- Fosters a clean, organized, and positive safety-conscious work environment by promoting adherence to all safety guidelines and protocols.
- Monitors inventory movement and research discrepancies.
- Supports outbound shipping of materials and mobile testing kit components.
- Suggests and implements process improvements to enhance efficiency across functional areas.
- Assists with projects and supports other departments as needed or directed.
- Assists in “Disaster Recovery” implementation for hurricane preparedness.
ROLE QUALIFICATIONS
EDUCATION & EXPERIENCE
REQUIRED
- High school diploma or equivalent
- At least two (2) years of job-related experience required, preferably in the flooring, siding, or roofing industries
- Must be detail-oriented and can evaluate mathematical data and arrive at a decision.
- Ability to operate light industrial machinery, measuring devices (i.e., microscopes, calipers, vision systems, spectrometers, etc.), and a variety of general tools.
- Ability to effectively balance multiple tasks.
- Effective problem solving
- Proficient with Microsoft Office Suite or related software
PREFERRED
- Some college coursework
KEY COMPETENCIES
- Results-Oriented
- ability to plan, schedule and organize professional schedule to achieve strategic goals within or ahead of established service level agreements (SLA’s).
- Adaptability to Change
- ability to be flexible and supportive, react swiftly to and able to positively and proactively assimilate change in rapid growth environment.
- Interpersonal Communication
- ability to choose a communication behavior that is both appropriate and effective for a given situation; the ability to understand and manage your own emotions, as well as recognize and influence the emotions of others.
- Team Orientation and Collaboration: ability to successfully build and maintain collaborative relationships to work effectively together as a team through shared responsibility, respect, and empathy to complete a shared goal for a common good.
- Accountability: ability to act with a clear sense of ownership; takes personal responsibility for decisions, actions, deliverables, and failures; establishes clear responsibilities and processes for monitoring work and measuring results; embraces experimentation, creativity, and positive change
- Cultural Competence
- ability to understand and respect values, attitudes, beliefs, and mores of the member that differ across cultures, and to consider and respond appropriately to these differences in planning, implementing, and evaluating health programs and interventions.
WORKING CONDITIONS/EQUIPMENT USE
- Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions.
- Must be able to lift forty-five (45) pounds.
- Frequent use of office machines to include telephone, computer, and printer.