State of Minnesota
Quality Project Manager - Human Services Program Consultant
State of Minnesota, Saint Paul, Minnesota, United States, 55199
Job DetailsWorking Title: Quality Project ManagerJob Class: Human Services Program ConsultantAgency: Human Services Dept
Job ID : 81593
Location : St. Paul
Telework Eligible : Yes
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 11/06/2024
Closing Date : 11/19/2024
Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office
Division/Unit : DHS-Central Office / OPS AE Central GO Quality
Work Shift/Work Hours : Day Shift, 8:00am - 4:30pm
Days of Work : Monday - Friday
Travel Required : No
Salary Range:
$35.43 - $52.53 / hourly; $73,977 - $109,682 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Exempt - Administrative
Designated in Connect 700 Program for Applicants with Disabilities: Yes
The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment.
The work you'll do is more than just a job.At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Job SummaryThe Quality Project Manager oversees multi-faceted and multi-program projects in the Agency Effectiveness Administration (AE) within the Central Grants Office (CGO). This position is responsible for overseeing the initiation, planning, execution, monitoring, maintenance, and closeout of projects aimed at enhancing the effectiveness and efficiency of grant making and grant management within the agency. Projects will primarily focus on the Contracts Integration System (CIS), the Department of Human Services’ (DHS) contracts management system managed by CGO.
In this role, you will strategically manage and lead projects, ensuring quality and consistency in all project activities, communication, and training. Additionally, key responsibilities will include efforts related to compliance, risk management, quality assurance, continuous improvement, data analysis, and reporting. This position will report to the CGO Quality Manager and works in close collaboration with CGO team members and staff across the agency, including DHS leadership, program areas, and contractors.
Key responsibilities include:
Project Management, Communication, and Training
Strategically manage and lead projects to ensure quality and consistency across all activities, including planning, resource allocation, scheduling, and documentation.
Oversee project management for large, complex initiatives, implementing new programs and/or modifications to existing ones.
Facilitate meetings and provide clear communication and status reports throughout the project lifecycle, ensuring project team members and leadership are well-informed.
Develop and deliver training for CGO team members and DHS staff on new processes and developments related to project initiatives.
Compliance and Risk Management
Manage change control processes and mitigate risks, challenges, and barriers to ensure successful project outcomes.
Conduct, monitor, manage, and oversee reviews, risk assessments, and root cause analyses to proactively identify factors causing performance and outcome variations.
Manage and monitor audit findings and recommendations, and implement corrective action plans, providing analysis to prevent future non-compliance and improve processes, internal controls, and systems.
Quality Assurance and Continuous Improvement
Conduct quality assurance reviews of operational and program practices related to grantmaking and grant management across the agency.
Perform activities to support the agency, ensuring continuous improvement and adherence to standards.
Data and Reporting
Develop visualization tools, charts, graphs, dashboards, and calendars to help manage projects and assist team members in providing a clear overview of tasks and requirements.
Abstract data, analyze, and provide reports tailored to meet the needs of diverse audiences.
QualificationsMinimum QualificationsTo facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day, and year for each job held.
Three (3) years of advanced professional experience in project management and coordinating the implementation of project objectives/deliverables.
Experience must demonstrate:
Project management experience to efficiently manage interagency/cross agency processes, set and meet milestones and produce high visibility/high impact deliverables.
Hands-on experience in leading, developing, implementing, and managing projects, applications, or database development projects, preferably from inception to production.
Working knowledge of project management tools (ex. SharePoint, MS Project, MS Office, Visio).
Functional knowledge and understanding of software development, hardware/software infrastructure, cloud computing, data management to assist in creating efficient design, development, and implementation of software.
Interpreting and leveraging user research, user testing, and data analytics to make and validate product decisions.
Strong interpersonal, facilitation, and communication skills; ability to communicate clearly and professionally both verbally and in writing; ability to respond openly to requests and concerns; experience translating technical information into plain language for a variety of audiences.
Visual design skills (e.g., you can translate complex ideas or concepts into charts, infographics, diagrams, or video scripts/demos).
Ability to diagnose and guide teams to troubleshoot issues, solve complex problems, and propose innovative solutions.
Preferred Qualifications
Lean Six Sigma (green/black belt) Certification, Certified Project Management Professional (PMP), or equivalent experience and knowledge of continuous improvement principles.
Knowledge of the state systems, processes, procedures, requirements, and regulations related to grant management.
Experience with business intelligence tools such as Power BI, Tableau, etc.
Mindset that embraces diverse people, thinking, and styles; demonstrated commitment to valuing diversity and promoting inclusion.
Additional RequirementsREFERENCE/BACKGROUND CHECKS – DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.
Application DetailsHow to ApplySelect “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us.
ContactIf you have questions about this position, contact Zach Schmitz at zachary.schmitz@state.mn.us.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Alexander Duren at alexander.duren@state.mn.us.
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance.
About Human Services DeptWE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Working together to improve the state we love.What do Minnesota's State employees have in common?
A sense of purpose in their work
Connection with their coworkers and communities
Opportunities for personal and professional growth
BenefitsAs an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being
Support to help you reach your career goals:
Training, classes, and professional development
Tuition reimbursement
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support:
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies
based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
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Job ID : 81593
Location : St. Paul
Telework Eligible : Yes
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 11/06/2024
Closing Date : 11/19/2024
Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office
Division/Unit : DHS-Central Office / OPS AE Central GO Quality
Work Shift/Work Hours : Day Shift, 8:00am - 4:30pm
Days of Work : Monday - Friday
Travel Required : No
Salary Range:
$35.43 - $52.53 / hourly; $73,977 - $109,682 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Exempt - Administrative
Designated in Connect 700 Program for Applicants with Disabilities: Yes
The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment.
The work you'll do is more than just a job.At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Job SummaryThe Quality Project Manager oversees multi-faceted and multi-program projects in the Agency Effectiveness Administration (AE) within the Central Grants Office (CGO). This position is responsible for overseeing the initiation, planning, execution, monitoring, maintenance, and closeout of projects aimed at enhancing the effectiveness and efficiency of grant making and grant management within the agency. Projects will primarily focus on the Contracts Integration System (CIS), the Department of Human Services’ (DHS) contracts management system managed by CGO.
In this role, you will strategically manage and lead projects, ensuring quality and consistency in all project activities, communication, and training. Additionally, key responsibilities will include efforts related to compliance, risk management, quality assurance, continuous improvement, data analysis, and reporting. This position will report to the CGO Quality Manager and works in close collaboration with CGO team members and staff across the agency, including DHS leadership, program areas, and contractors.
Key responsibilities include:
Project Management, Communication, and Training
Strategically manage and lead projects to ensure quality and consistency across all activities, including planning, resource allocation, scheduling, and documentation.
Oversee project management for large, complex initiatives, implementing new programs and/or modifications to existing ones.
Facilitate meetings and provide clear communication and status reports throughout the project lifecycle, ensuring project team members and leadership are well-informed.
Develop and deliver training for CGO team members and DHS staff on new processes and developments related to project initiatives.
Compliance and Risk Management
Manage change control processes and mitigate risks, challenges, and barriers to ensure successful project outcomes.
Conduct, monitor, manage, and oversee reviews, risk assessments, and root cause analyses to proactively identify factors causing performance and outcome variations.
Manage and monitor audit findings and recommendations, and implement corrective action plans, providing analysis to prevent future non-compliance and improve processes, internal controls, and systems.
Quality Assurance and Continuous Improvement
Conduct quality assurance reviews of operational and program practices related to grantmaking and grant management across the agency.
Perform activities to support the agency, ensuring continuous improvement and adherence to standards.
Data and Reporting
Develop visualization tools, charts, graphs, dashboards, and calendars to help manage projects and assist team members in providing a clear overview of tasks and requirements.
Abstract data, analyze, and provide reports tailored to meet the needs of diverse audiences.
QualificationsMinimum QualificationsTo facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day, and year for each job held.
Three (3) years of advanced professional experience in project management and coordinating the implementation of project objectives/deliverables.
Experience must demonstrate:
Project management experience to efficiently manage interagency/cross agency processes, set and meet milestones and produce high visibility/high impact deliverables.
Hands-on experience in leading, developing, implementing, and managing projects, applications, or database development projects, preferably from inception to production.
Working knowledge of project management tools (ex. SharePoint, MS Project, MS Office, Visio).
Functional knowledge and understanding of software development, hardware/software infrastructure, cloud computing, data management to assist in creating efficient design, development, and implementation of software.
Interpreting and leveraging user research, user testing, and data analytics to make and validate product decisions.
Strong interpersonal, facilitation, and communication skills; ability to communicate clearly and professionally both verbally and in writing; ability to respond openly to requests and concerns; experience translating technical information into plain language for a variety of audiences.
Visual design skills (e.g., you can translate complex ideas or concepts into charts, infographics, diagrams, or video scripts/demos).
Ability to diagnose and guide teams to troubleshoot issues, solve complex problems, and propose innovative solutions.
Preferred Qualifications
Lean Six Sigma (green/black belt) Certification, Certified Project Management Professional (PMP), or equivalent experience and knowledge of continuous improvement principles.
Knowledge of the state systems, processes, procedures, requirements, and regulations related to grant management.
Experience with business intelligence tools such as Power BI, Tableau, etc.
Mindset that embraces diverse people, thinking, and styles; demonstrated commitment to valuing diversity and promoting inclusion.
Additional RequirementsREFERENCE/BACKGROUND CHECKS – DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.
Application DetailsHow to ApplySelect “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us.
ContactIf you have questions about this position, contact Zach Schmitz at zachary.schmitz@state.mn.us.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Alexander Duren at alexander.duren@state.mn.us.
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance.
About Human Services DeptWE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Working together to improve the state we love.What do Minnesota's State employees have in common?
A sense of purpose in their work
Connection with their coworkers and communities
Opportunities for personal and professional growth
BenefitsAs an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being
Support to help you reach your career goals:
Training, classes, and professional development
Tuition reimbursement
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support:
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies
based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
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