State of Alaska
Program Coordinator 2
State of Alaska, Juneau, Alaska, us, 99812
Salary:
$3,371.20 Biweekly
Location :
Juneau, AK
Job Type:
Full Time
Job Number:
48157
Department:
Commerce, Community, and Economic Development
Division:
Corporations, Business & Professional Licensing
Opening Date:
11/14/2024
Closing Date:
11/25/2024 5:00 PM Alaska
Division:
Corporations, Business & Professional Licensing
Position Open To:
Alaska Residents Only
Bargaining Unit:
Supervisory
Range:
20
Job Description
The Department of Commerce, Community, and Economic Development, Division of Corporations, Business & Professional Licensing, is recruiting for a Program Coordinator 2 located in Juneau! What you will be doing: The Alaska Division of Corporations, Business, and Professional Licensing (CBPL) is recruiting for a Program Coordinator 2 located in Juneau. Teleworking opportunities are available for this position once initial training is complete.
The Program Coordinator 2 is part of the division's management team and is responsible for oversight of the day-to-day operations of several statewide professional licensing programs. The incumbent develops and implements program procedures and practices, as well as the methods and standards to guide and train program staff on effective and efficient licensing policies and services. As part of a team, the incumbent participates in strategic planning and program development, enhancement, implementation, and evaluation. No prior licensing experience is required.
Our organization, mission and culture:
CBPL's mission is to ensure that competent, professional, and regulated commercial services are available to Alaska consumer. We strive to inspire public confidence through balanced regulation of competent professional and business services. Our work is guided and informed by our beliefs and commitments to: Respect:
We respect people, value diversity, and are committed to equality;
Participation:
We value and recognize the contributions of our staff;
Quality : We strive for excellence through focus and attention to detail;
Openness:
We are committed to a culture of teamwork and a willingness to think outside of the box. The benefits of joining our team: There is great satisfaction in working with a team that directly impacts the economic well-being of Alaska. The division offers a dynamic, supportive, and collaborative work environment including a flexible work schedule and telework options.
This position will enable you to build a solid core of knowledge of professional licensing statutes, regulations, and policies, along with potential advancement within the division. This position provides an opportunity to build on your customer service, communication, and computer skills and support a variety of career goals.
The division licenses over 40 professions from Acupuncturists to Veterinarians. This is a great opportunity to transfer your existing skills in a licensed profession to a new career--or to put your administrative skills to work in an exciting, fast-paced environment. Your next career opportunity may be waiting for you here! The working environment you can expect: The official duty station is on the 9th floor of the State Office Building centrally located in downtown Juneau. Telework opportunities are available for eligible employees once the initial training for the position has been completed.
The work environment is friendly, professional, and cooperative, with regular interaction with colleagues, other state agencies, and the public. We foster personal growth, independent work, and exceptional judgment. Our daily working environment is challenging and busy with a high volume of customer contact. Our staff is highly focused with exceptional attention to detail.
Positions with the State of Alaska offer paid leave accrual, paid holiday leave, a comprehensive retirement plan, and competitive health, vision, and dental plans. Who we are looking for: Demonstrated attention to detail, organizational skills, critical thinking, and problem-solving. Ability to determine accuracy and relevance of information; use sound judgment to generate and evaluate alternatives, and to make recommendations. Ability to take responsibility for employees' performance by setting and communicating expectations and goals that are specific and measurable, tracking progress against the goals, supporting employees' efforts to achieve job goals (by providing resources, removing obstacles, acting as a buffer, etc.), ensuring feedback, and identifying and addressing performance problems and issues promptly. High-level and clear professional and interpersonal communication skills, orally and in writing, with a variety of individuals Ability to learn, interpret, apply, explain, and provide training on complex and varied State and Federal statutes and regulations, policies and procedures relevant to the division, licensing program requirements, and program procedures. Special Notice: Requires periodic travel within and outside the state (likely 3-6 times per year). Requires Criminal Justice Information Services (CJIS) clearance upon initial employment and annually thereafter. Minimum Qualifications
Any combination of education and/or experience that provides the applicant with competencies in
Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary. Compliance: Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance. Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes. Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization. Equivalent to those typically gained by:
Training from an accredited college or university in any field and/or progressively responsible professional experience developing, planning, coordinating, and implementing a program, project, business, organization, or major components of a program, including having administrative authority over the program/project funding, staff, and/or overall operations.
Special Note
:
"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.
"Training" and "education" are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
"Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.
"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.
Additional Required Information
At time of interview applicants are requested to submit:
One-page resume College transcripts (if applicable) Performance evaluations from current and/or previous jobs (as available) EDUCATION If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.
WORK EXPERIENCE If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
MULTIPLE VACANCIES This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
NOTICE Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095.If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
EEO STATEMENT The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For applicant password assistance please visit:
https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
Contact Information
For specific information in reference to the position please contact the hiring manager at:
Glenn Saviers
Deputy Director
Phone: (907) 465-2691
glenn.saviers@alaska.gov
Careers with the State of Alaska offer MANY benefits
The following information describes
typical
benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
Health insurance, which includes employer contributions toward medical/vision/dental
The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
AVTEC Confidential Correctional Officers Marine Engineers Mt. Edgecumbe Teachers Supervisory Unlicensed Vessel Personnel/Inland Boatman's Union Exempt employees (not covered by collective bargaining)
The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
General Government Labor, Trades and Crafts Public Safety Employees Association Masters, Mates & Pilots
Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
Group-based insurance premiums for
Term life (employee, spouse or qualified same sex partner, and dependents) Long-term and short-term disability Accidental Death and Dismemberment Long-term care (self and eligible family members) Supplemental Survivor Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits
Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS) Matching employer contribution into a defined contribution program (new employees) Employer contribution into a defined benefit or defined contribution program (current employees) Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security Option to enroll in the Alaska Deferred Compensation Program Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See for additional information
Paid Leave & Other Benefits
Personal leave with an accrual rate increase based on time served Twelve (12) paid holidays a year
01
Do you have professional experience using Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, and Adobe Acrobat?
Yes No
02
Do you have experience independently managing complex programs with multiple staff members?
Yes No
Required Question
$3,371.20 Biweekly
Location :
Juneau, AK
Job Type:
Full Time
Job Number:
48157
Department:
Commerce, Community, and Economic Development
Division:
Corporations, Business & Professional Licensing
Opening Date:
11/14/2024
Closing Date:
11/25/2024 5:00 PM Alaska
Division:
Corporations, Business & Professional Licensing
Position Open To:
Alaska Residents Only
Bargaining Unit:
Supervisory
Range:
20
Job Description
The Department of Commerce, Community, and Economic Development, Division of Corporations, Business & Professional Licensing, is recruiting for a Program Coordinator 2 located in Juneau! What you will be doing: The Alaska Division of Corporations, Business, and Professional Licensing (CBPL) is recruiting for a Program Coordinator 2 located in Juneau. Teleworking opportunities are available for this position once initial training is complete.
The Program Coordinator 2 is part of the division's management team and is responsible for oversight of the day-to-day operations of several statewide professional licensing programs. The incumbent develops and implements program procedures and practices, as well as the methods and standards to guide and train program staff on effective and efficient licensing policies and services. As part of a team, the incumbent participates in strategic planning and program development, enhancement, implementation, and evaluation. No prior licensing experience is required.
Our organization, mission and culture:
CBPL's mission is to ensure that competent, professional, and regulated commercial services are available to Alaska consumer. We strive to inspire public confidence through balanced regulation of competent professional and business services. Our work is guided and informed by our beliefs and commitments to: Respect:
We respect people, value diversity, and are committed to equality;
Participation:
We value and recognize the contributions of our staff;
Quality : We strive for excellence through focus and attention to detail;
Openness:
We are committed to a culture of teamwork and a willingness to think outside of the box. The benefits of joining our team: There is great satisfaction in working with a team that directly impacts the economic well-being of Alaska. The division offers a dynamic, supportive, and collaborative work environment including a flexible work schedule and telework options.
This position will enable you to build a solid core of knowledge of professional licensing statutes, regulations, and policies, along with potential advancement within the division. This position provides an opportunity to build on your customer service, communication, and computer skills and support a variety of career goals.
The division licenses over 40 professions from Acupuncturists to Veterinarians. This is a great opportunity to transfer your existing skills in a licensed profession to a new career--or to put your administrative skills to work in an exciting, fast-paced environment. Your next career opportunity may be waiting for you here! The working environment you can expect: The official duty station is on the 9th floor of the State Office Building centrally located in downtown Juneau. Telework opportunities are available for eligible employees once the initial training for the position has been completed.
The work environment is friendly, professional, and cooperative, with regular interaction with colleagues, other state agencies, and the public. We foster personal growth, independent work, and exceptional judgment. Our daily working environment is challenging and busy with a high volume of customer contact. Our staff is highly focused with exceptional attention to detail.
Positions with the State of Alaska offer paid leave accrual, paid holiday leave, a comprehensive retirement plan, and competitive health, vision, and dental plans. Who we are looking for: Demonstrated attention to detail, organizational skills, critical thinking, and problem-solving. Ability to determine accuracy and relevance of information; use sound judgment to generate and evaluate alternatives, and to make recommendations. Ability to take responsibility for employees' performance by setting and communicating expectations and goals that are specific and measurable, tracking progress against the goals, supporting employees' efforts to achieve job goals (by providing resources, removing obstacles, acting as a buffer, etc.), ensuring feedback, and identifying and addressing performance problems and issues promptly. High-level and clear professional and interpersonal communication skills, orally and in writing, with a variety of individuals Ability to learn, interpret, apply, explain, and provide training on complex and varied State and Federal statutes and regulations, policies and procedures relevant to the division, licensing program requirements, and program procedures. Special Notice: Requires periodic travel within and outside the state (likely 3-6 times per year). Requires Criminal Justice Information Services (CJIS) clearance upon initial employment and annually thereafter. Minimum Qualifications
Any combination of education and/or experience that provides the applicant with competencies in
Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary. Compliance: Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance. Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes. Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization. Equivalent to those typically gained by:
Training from an accredited college or university in any field and/or progressively responsible professional experience developing, planning, coordinating, and implementing a program, project, business, organization, or major components of a program, including having administrative authority over the program/project funding, staff, and/or overall operations.
Special Note
:
"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.
"Training" and "education" are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
"Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.
"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.
Additional Required Information
At time of interview applicants are requested to submit:
One-page resume College transcripts (if applicable) Performance evaluations from current and/or previous jobs (as available) EDUCATION If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.
WORK EXPERIENCE If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
MULTIPLE VACANCIES This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
NOTICE Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095.If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
EEO STATEMENT The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For applicant password assistance please visit:
https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
Contact Information
For specific information in reference to the position please contact the hiring manager at:
Glenn Saviers
Deputy Director
Phone: (907) 465-2691
glenn.saviers@alaska.gov
Careers with the State of Alaska offer MANY benefits
The following information describes
typical
benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
Health insurance, which includes employer contributions toward medical/vision/dental
The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
AVTEC Confidential Correctional Officers Marine Engineers Mt. Edgecumbe Teachers Supervisory Unlicensed Vessel Personnel/Inland Boatman's Union Exempt employees (not covered by collective bargaining)
The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
General Government Labor, Trades and Crafts Public Safety Employees Association Masters, Mates & Pilots
Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
Group-based insurance premiums for
Term life (employee, spouse or qualified same sex partner, and dependents) Long-term and short-term disability Accidental Death and Dismemberment Long-term care (self and eligible family members) Supplemental Survivor Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits
Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS) Matching employer contribution into a defined contribution program (new employees) Employer contribution into a defined benefit or defined contribution program (current employees) Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security Option to enroll in the Alaska Deferred Compensation Program Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See for additional information
Paid Leave & Other Benefits
Personal leave with an accrual rate increase based on time served Twelve (12) paid holidays a year
01
Do you have professional experience using Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, and Adobe Acrobat?
Yes No
02
Do you have experience independently managing complex programs with multiple staff members?
Yes No
Required Question