Alaska State Troopers
Program Coordinator 2 (PCN 082053)
Alaska State Troopers, Juneau, Alaska, us, 99812
The Department of Commerce, Community, and Economic Development, Division of Corporations, Business & Professional Licensing, is recruiting for a Program Coordinator 2 located in Juneau!What you will be doing:
The Alaska Division of Corporations, Business, and Professional Licensing (CBPL) is recruiting for a Program Coordinator 2 located in Juneau. Teleworking opportunities are available for this position once initial training is complete.The Program Coordinator 2 is part of the division’s management team and is responsible for oversight of the day-to-day operations of several statewide professional licensing programs. The incumbent develops and implements program procedures and practices, as well as the methods and standards to guide and train program staff on effective and efficient licensing policies and services. As part of a team, the incumbent participates in strategic planning and program development, enhancement, implementation, and evaluation. No prior licensing experience is required.Our organization, mission and culture:
CBPL’s mission is to ensure that competent, professional, and regulated commercial services are available to Alaska consumers. We strive to inspire public confidence through balanced regulation of competent professional and business services. Our work is guided and informed by our beliefs and commitments to:Respect:
We respect people, value diversity, and are committed to equality;Participation:
We value and recognize the contributions of our staff;Quality:
We strive for excellence through focus and attention to detail;Openness:
We are committed to a culture of teamwork and a willingness to think outside of the box.The benefits of joining our team:
There is great satisfaction in working with a team that directly impacts the economic well-being of Alaska. The division offers a dynamic, supportive, and collaborative work environment including a flexible work schedule and telework options.This position will enable you to build a solid core of knowledge of professional licensing statutes, regulations, and policies, along with potential advancement within the division. This position provides an opportunity to build on your customer service, communication, and computer skills and support a variety of career goals.The division licenses over 40 professions from Acupuncturists to Veterinarians. This is a great opportunity to transfer your existing skills in a licensed profession to a new career--or to put your administrative skills to work in an exciting, fast-paced environment. Your next career opportunity may be waiting for you here!The working environment you can expect:
The official duty station is on the 9th floor of the State Office Building centrally located in downtown Juneau. Telework opportunities are available for eligible employees once the initial training for the position has been completed.The work environment is friendly, professional, and cooperative, with regular interaction with colleagues, other state agencies, and the public. We foster personal growth, independent work, and exceptional judgment. Our daily working environment is challenging and busy with a high volume of customer contact. Our staff is highly focused with exceptional attention to detail.Positions with the State of Alaska offer paid leave accrual, paid holiday leave, a comprehensive retirement plan, and competitive health, vision, and dental plans.Who we are looking for:
Demonstrated attention to detail, organizational skills, critical thinking, and problem-solving.Ability to determine accuracy and relevance of information; use sound judgment to generate and evaluate alternatives, and to make recommendations.Ability to take responsibility for employees’ performance by setting and communicating expectations and goals that are specific and measurable, tracking progress against the goals, supporting employees’ efforts to achieve job goals (by providing resources, removing obstacles, acting as a buffer, etc.), ensuring feedback, and identifying and addressing performance problems and issues promptly.High-level and clear professional and interpersonal communication skills, orally and in writing, with a variety of individuals.Ability to learn, interpret, apply, explain, and provide training on complex and varied State and Federal statutes and regulations, policies and procedures relevant to the division, licensing program requirements, and program procedures.Special Notice:
Requires periodic travel within and outside the state (likely 3-6 times per year).Requires Criminal Justice Information Services (CJIS) clearance upon initial employment and annually thereafter.Minimum Qualifications:
Any combination of education and/or experience that provides the applicant with competencies in:Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.Compliance: Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.Equivalent to those typically gained by: Training from an accredited college or university in any field and/or progressively responsible professional experience developing, planning, coordinating, and implementing a program, project, business, organization, or major components of a program, including having administrative authority over the program/project funding, staff, and/or overall operations.Additional Required Information:At time of interview applicants are requested to submit:One-page resumeCollege transcripts (if applicable)Performance evaluations from current and/or previous jobs (as available)NOTICE:
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465-4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'governmentjobs.com' domains.EEO STATEMENT:
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.Contact Information:
For specific information in reference to the position please contact the hiring manager at:
Glenn Saviers ,
Deputy Director
Phone: (907) 465-2691 glenn.saviers@alaska.gov
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The Alaska Division of Corporations, Business, and Professional Licensing (CBPL) is recruiting for a Program Coordinator 2 located in Juneau. Teleworking opportunities are available for this position once initial training is complete.The Program Coordinator 2 is part of the division’s management team and is responsible for oversight of the day-to-day operations of several statewide professional licensing programs. The incumbent develops and implements program procedures and practices, as well as the methods and standards to guide and train program staff on effective and efficient licensing policies and services. As part of a team, the incumbent participates in strategic planning and program development, enhancement, implementation, and evaluation. No prior licensing experience is required.Our organization, mission and culture:
CBPL’s mission is to ensure that competent, professional, and regulated commercial services are available to Alaska consumers. We strive to inspire public confidence through balanced regulation of competent professional and business services. Our work is guided and informed by our beliefs and commitments to:Respect:
We respect people, value diversity, and are committed to equality;Participation:
We value and recognize the contributions of our staff;Quality:
We strive for excellence through focus and attention to detail;Openness:
We are committed to a culture of teamwork and a willingness to think outside of the box.The benefits of joining our team:
There is great satisfaction in working with a team that directly impacts the economic well-being of Alaska. The division offers a dynamic, supportive, and collaborative work environment including a flexible work schedule and telework options.This position will enable you to build a solid core of knowledge of professional licensing statutes, regulations, and policies, along with potential advancement within the division. This position provides an opportunity to build on your customer service, communication, and computer skills and support a variety of career goals.The division licenses over 40 professions from Acupuncturists to Veterinarians. This is a great opportunity to transfer your existing skills in a licensed profession to a new career--or to put your administrative skills to work in an exciting, fast-paced environment. Your next career opportunity may be waiting for you here!The working environment you can expect:
The official duty station is on the 9th floor of the State Office Building centrally located in downtown Juneau. Telework opportunities are available for eligible employees once the initial training for the position has been completed.The work environment is friendly, professional, and cooperative, with regular interaction with colleagues, other state agencies, and the public. We foster personal growth, independent work, and exceptional judgment. Our daily working environment is challenging and busy with a high volume of customer contact. Our staff is highly focused with exceptional attention to detail.Positions with the State of Alaska offer paid leave accrual, paid holiday leave, a comprehensive retirement plan, and competitive health, vision, and dental plans.Who we are looking for:
Demonstrated attention to detail, organizational skills, critical thinking, and problem-solving.Ability to determine accuracy and relevance of information; use sound judgment to generate and evaluate alternatives, and to make recommendations.Ability to take responsibility for employees’ performance by setting and communicating expectations and goals that are specific and measurable, tracking progress against the goals, supporting employees’ efforts to achieve job goals (by providing resources, removing obstacles, acting as a buffer, etc.), ensuring feedback, and identifying and addressing performance problems and issues promptly.High-level and clear professional and interpersonal communication skills, orally and in writing, with a variety of individuals.Ability to learn, interpret, apply, explain, and provide training on complex and varied State and Federal statutes and regulations, policies and procedures relevant to the division, licensing program requirements, and program procedures.Special Notice:
Requires periodic travel within and outside the state (likely 3-6 times per year).Requires Criminal Justice Information Services (CJIS) clearance upon initial employment and annually thereafter.Minimum Qualifications:
Any combination of education and/or experience that provides the applicant with competencies in:Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.Compliance: Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.Equivalent to those typically gained by: Training from an accredited college or university in any field and/or progressively responsible professional experience developing, planning, coordinating, and implementing a program, project, business, organization, or major components of a program, including having administrative authority over the program/project funding, staff, and/or overall operations.Additional Required Information:At time of interview applicants are requested to submit:One-page resumeCollege transcripts (if applicable)Performance evaluations from current and/or previous jobs (as available)NOTICE:
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465-4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'governmentjobs.com' domains.EEO STATEMENT:
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.Contact Information:
For specific information in reference to the position please contact the hiring manager at:
Glenn Saviers ,
Deputy Director
Phone: (907) 465-2691 glenn.saviers@alaska.gov
#J-18808-Ljbffr