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BSH Home Appliances USA

Inbound Coordinator

BSH Home Appliances USA, New Bern, North Carolina, United States, 28560


At BSH, People Matter. Bring your unique skills, capabilities, and experiences to our dynamic teams where your contributions will drive our innovation culture. We strive to be a workplace that values people and supports opportunities for continuous professional and personal growth. As a leading manufacturer of home appliance brands Bosch, Gaggenau, and Thermador, we prioritize having a consumer centric mindset and creating positive experiences for the consumer throughout all interactions with our products and services. Join us now and give your career a home.You Belong Here.

Inbound CoordinatorNew Bern, NC / Full-time

Your responsibilities

Central coordinator of inbounds end-to-end.Ensure that information about inbounds is up to date for all stakeholders.Ensure relevant documents are available.Direct the inbound flow to the optimal locations.Prepare requirements for (dray) carrier RFQs/tenders, support in tendering process, be involved in carrier selection.Schedule and coordinate pick-up of import containers/trailers from abroad with (dray) carriers and the warehouse(s), incl. scheduling of containers in Transportation (or any other tool in the future), under consideration of warehouse capacity, imminent demurrage fees and urgency of delivered goods.Track incoming shipments, maintain availability dates of incoming products in SAP and communicate expectations.Minimize demurrage / storage or any additional fees that can be avoided.Coordination with stakeholders, e.g. Demand Planning, and build up and maintain good relationships with them.Ensure all relevant documents (e.g. ISF file, seaway bill, etc.) are available on time. Request missing documents from senders with close follow-up.Coordination with the warehouse(s). Ensure containers/trailers are received in due time.Take corrective actions in case of irregularities and inform parties involved.Coordinate to pre-pull containers if needed.KPI measurement of (drayage) carriers.Maintain relationship with (drayage) carriers, incl. regular performance review meetings.Freight and demurrage invoice audits with CASS (or any future tool/provider), reconcile freight/demurrage invoice discrepancies with carriers.Close coordination with the abroad shipping locations.Reconcile delivery discrepancies with the vendor and inform customs clearance team to help resolve potential customs issues.Make decisions about where to route containers to (CDC vs RDCs).Coordinate return of empty containers.Proactively contribute to improve processes related to inbound of overseas containers and trailers/containers from e.g. Mexico.Provide additional assistance with projects and other items to be assigned periodically.

Your profile:

3-5 Years of Experience (Transportation, Supply Chain, or similar area) - RequiredWorks without direct supervision, using discretion and independent judgment in the decision-making processProfound knowledge of SAP, Transportation, CASSExcellent communication, Interpersonal and analytical skillsProficient in Microsoft Office ApplicationsStrong organizational and problem-solving skills

Your Pay and Benefits

The pay range posted for this position is based on the location noted in the posting title. Exact compensation offered may vary based onyourspecific skillset and work location. If the position is bonus or incentive eligible then the payments range from 0% to 200% of target with details laid out within the plan document.

Benefits offered include the following:

Medical, dental, vision, life insurance, short- and long-term disability benefits, employee assistance program (EAP), Adoption Benefits, HSA, FSA, and Dependent Care FSA starting on the first day of the calendar month following date of hireEligible to participate in the 401(k) plan, which offers a fully vested 100% em loyer match on the first 4% of compensation contributed by employeesAnnual employer funded profit sharing dependent on company profitabilityOpportunities for employees to participate in a company sponsored Wellness plan and earn lower medical care premiums2 weeks of paid vacation for all non-temporary status new hires below Director level positions. Vacation entitlement increases based on years of service with BSH.Unlimited paid vacation for all Director and above level positions.The greater of (a) 40 hours of paid sick leave or (b) state or local minimum requirements for paid leave (Non-Production Line)40 hours of paid personal leave (Production Line)12 days of paid holidays per year (max 8 hours paid per day) Employee, friends, and family discount program for company products.BSH provides ongoing product training, uniforms, computer tablet, cell phone and a company vehicle for eligible positions.