Administrative Assistant Job at Robert Half in Oakland

We are in need of an Administrative Assistant for a contract position with our client located in Oakland, California. The role is centered around providing support for a local community college.

This role is on-site, working Monday to Friday and is anticipated to last around 3 months.

• Use multiple application portals and excel for administrative tasks.

• Adhere to privacy laws in all operations.

• Handle open enrollment processes, benefits selection and provide high volume customer service.

• Work empathetically with a diverse population, understanding their needs and providing solutions.

• Schedule appointments and manage inbound and outbound calls effectively.

• Use Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word for various administrative tasks.

• Conduct data entry tasks and maintain accurate records.

• Handle email correspondence professionally and promptly.

• Answer inbound calls and provide excellent customer service.

• Ability to manage both inbound and outbound calls and emails, ensuring efficient communication across teams.

• Demonstrated customer service skills, with the ability to handle customer inquiries and complaints effectively.

• Proficient with technology and able to pick up new systems and processes quickly

• Manage fast paced tasks while paying superb attention to detail

• Moderate math skills

• Proficient in data entry tasks, able to input and manage data accurately and speedily.

• Experience in managing email correspondence, with strong writing and editing skills.

• Proficiency in Microsoft Excel, able to perform data analysis and create reports.

• Familiarity with Microsoft Outlook for managing email communications

• Experience in creating presentations using Microsoft PowerPoint.

• Proficiency in Microsoft Word for creating, editing, and formatting documents.

• Proven ability to schedule appointments, manage calendars, and coordinate meetings effectively.