Hillwillys Kitchen & Bar
General Manager
Hillwillys Kitchen & Bar, Oklahoma City, Oklahoma, United States, 73116
Job Summary
We are seeking an experienced General Manager to lead our team in a fast-paced restaurant & bar. The ideal candidate will have a strong background in team management, training development, and operational excellence. This role requires a hands-on leader who can effectively manage both front-of-house and behind-the-scenes operations while ensuring exceptional service quality and adherence to industry standards. As the General Manager, you will oversee daily operations, manage staff, and ensure that our guests have a memorable experience. Your role will be pivotal in driving the success of our establishment while fostering a positive work culture.
Responsibilities
Lead and manage daily operations, ensuring efficient workflow and high standards of service delivery in a high volume environment.
Develop and implement training programs for staff to enhance skills in customer service, safety protocols, and operational processes.
Oversee inventory management, including ordering supplies and maintaining stock levels for service areas.
Manage financial performance by analyzing sales reports, controlling costs, and optimizing profitability.
Foster a positive work environment through effective team management, motivation, and conflict resolution.
Collaborate with staff to ensure service quality meets customer expectations while adhering to operational standards.
Utilize point-of-sale systems for managing transactions, tracking sales data, and improving operational efficiency.
Lead team meetings to motivate staff and communicate goals effectively.
Handle customer inquiries and complaints with professionalism and care.
Conduct interviews and hire new team members to build a strong workforce.
Oversee all aspects of restaurant operations, including staffing, training, and performance management.
Promote special events and menu items.
Qualifications
Proven experience as a restaurant General Manager.
Familiarity with kitchen operations and bar management is preferred.
Strong leadership abilities with a focus on team management and development.
Excellent customer service skills with the ability to resolve issues effectively.
Ability to work flexible hours, including evenings and weekends as needed.
Strong communication skills with the ability to inspire and motivate others.
A commitment to maintaining high standards of cleanliness and safety within the establishment.
Join our opening team as a General Manager where you can make a significant impact on our restaurant's success while leading a dedicated, personally selected team in providing outstanding hospitality!
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Shift:
10 hour shift
Work Location: In person
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