Field Service Technician
eXcell, St. Louis, MO, United States
At
, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.Our client has a brand new opportunity for a Field Service Technician to join their team onsite in St Louis, MO and provide unparalleled technical support. This Technician will travel within a radius of 25 to 100+ miles daily, depending on the area and specific route, and is required to have a valid driver’s license.
Duties and Responsibilities:
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Track and monitor issues, provide notes and feedback
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Understand AC / DC and backup power concepts
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Manage triage, troubleshooting, and resolution to client scope on IT equipment
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Document efforts, issues and resolutions, close cases / tickets daily
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Complete all assigned projects and tasks
Skills and Qualifications:
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Minimum 1+ years of technical support experience
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A+ Certification preferred - must be obtained within first 3 months of employment
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Familiar with various operating systems (e.g., Windows OS, OSX, Linux / Unix)
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Insight to POS, PC, Printers, Thin Clients, AP's, Servers, Network switch equipment
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Experience desired in copper and fiber cabling and various terminating connectors
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Exceptional customer service skills
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Must be self-motivated and have the capability to complete projects ahead of schedule
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Excellent time management and reporting skills
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Will occasionally work at heights of 20' to 25', lift equipment training provided
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **
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