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eXcell

Field Service Technician

eXcell, Columbus, OH, United States


At

, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

Our client has a brand new opportunity for a Field Service Technician to join their team onsite in Columbus, OH and provide unparalleled technical support. This Technician will travel within a radius of 25 to 150+ miles daily, depending on the area and specific route, and is required to have a valid driver’s license.

Duties and Responsibilities:

  • Provide support on IT / Data problems

  • Perform

    • POS systems repair

    • Lexmark printer repair

    • Access point repair

    • Thin client repair

    • Refresh projects

  • Track and monitor issues, provide notes and feedback and be consistent with documentation

  • Understand AC / DC and backup power concepts

  • Manage triage, troubleshooting, and resolution to client scope on IT equipment

  • Document efforts, issues and resolutions, close cases / tickets daily

 
Skills and Qualifications:

  • Minimum 1+ years of technical support experience

  • CompTIA A+ (Required)

  • Cash recycler repair experience is highly preferred

  • Net+ CompTIA certification preferred

  • Familiar with various operating systems (e.g., Windows OS, OSX, Linux / Unix)

  • Experience desired in copper and fiber cabling and various terminating connectors

  • Exceptional customer service skills and relationship building competence

  • Must be self-motivated and have the capability to complete projects ahead of schedule

  • Excellent time management and reporting skills

  • Must be able to work in a physically demanding environment (Lifting, bending, climbing, walking extensively)

  • Will occasionally work at heights of 20' to 25', lift equipment training provided

  • Must be able to lift 25 lbs.

 
 
 
$20.00 - $21.00 per hour
 
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **

™ Supports Equal Employment Opportunity** ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .