Field Service Technician
eXcell, Columbus, OH, United States
At
, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.Our client has a brand new opportunity for a Field Service Technician to join their team onsite in Columbus, OH and provide unparalleled technical support. This Technician will travel within a radius of 25 to 150+ miles daily, depending on the area and specific route, and is required to have a valid driver’s license.
Duties and Responsibilities:
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Provide support on IT / Data problems
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Perform
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POS systems repair
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Lexmark printer repair
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Access point repair
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Thin client repair
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Refresh projects
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Track and monitor issues, provide notes and feedback and be consistent with documentation
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Understand AC / DC and backup power concepts
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Manage triage, troubleshooting, and resolution to client scope on IT equipment
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Document efforts, issues and resolutions, close cases / tickets daily
Skills and Qualifications:
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Minimum 1+ years of technical support experience
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CompTIA A+ (Required)
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Cash recycler repair experience is highly preferred
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Net+ CompTIA certification preferred
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Familiar with various operating systems (e.g., Windows OS, OSX, Linux / Unix)
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Experience desired in copper and fiber cabling and various terminating connectors
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Exceptional customer service skills and relationship building competence
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Must be self-motivated and have the capability to complete projects ahead of schedule
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Excellent time management and reporting skills
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Must be able to work in a physically demanding environment (Lifting, bending, climbing, walking extensively)
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Will occasionally work at heights of 20' to 25', lift equipment training provided
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Must be able to lift 25 lbs.
$20.00 - $21.00 per hour
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **