Receptionist Job at Robert Half in West Springfield

We are offering a long-term contract employment opportunity for a Receptionist in Westfield, Massachusetts. The role primarily involves handling a multi-line phone system, providing customer service, managing data entry tasks, and overseeing email correspondence.

Responsibilities:

• Manage a multi-line telephone system, directing calls to appropriate personnel
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Handle data entry tasks with accuracy and efficiency
• Oversee and manage email correspondence, ensuring timely responses and appropriate follow-up
• Utilize Microsoft Word, Excel, and Outlook to manage tasks and maintain records
• Employ strong interpersonal skills to foster positive relationships with clients and team members
• Organize files and documents meticulously to ensure easy retrieval and reference
• Schedule appointments accurately, avoiding conflicts and ensuring optimal time management.• Ability to handle a multi-line phone system
• Proven customer service skills
• Experience in data entry
• Proficiency in email correspondence
• Excellent interpersonal skills
• Proficiency in Microsoft Excel
• Proficiency in Microsoft Outlook
• Proficiency in Microsoft Word
• Experience in organizing files
• Ability to schedule appointments effectively