South Dakota State
Director of Student Accounts
South Dakota State, Brookings, South Dakota, us, 57007
Posting Details
Posting Details
Logo
InstitutionSouth Dakota State University
Working TitleDirector of Student Accounts
Posting NumberNFE02419P
DepartmentSDSU-Cashier's Office
Physical Location of Position (City)Brookings
Posting Text
South Dakota State University Cashier's Office is offering an exceptional career opportunity as Director of Student Accounts. We are looking for a confident and innovative professional to guide our Jackrabbit students as they navigate their financial commitments. This position is located in
Brookings, South Dakota
and is a 12-month, full-time, benefits-eligible position. This position is supervised by the Assistant Vice President of Financial Services.
Must be authorized to work in the U.S. Sponsorship is not available for this position.
KEY RESPONSIBILITIES:
This position is responsible for managing student account billings, payments, and refunds. The unit also administers preliminary, in-house collection efforts and student loans. The successful candidate will be able to demonstrate an aptitude for leading teams that prioritize customer service while accurately and efficiently processing a significant volume of financial transactions.
BENEFITS:
South Dakota State University offers a wide range of excellent benefits including medical, dental, and flexible benefits, retirement plans, compensation packages, paid holidays, and vacation leave. We offer a generous retirement plan that includes 6% matching, 10 hours of annual leave each month, 9.34 hours of sick leave each month, and eleven paid holidays. Relocation benefits are available per university's guidelines. Employees also have access to internal and state-sponsored training as well as reduced tuition for state-supported courses at all State of South Dakota academic institutions.
MINIMUM QUALIFICATIONS:Bachelor's Degree related to Finance, Accounting, Business Management or Economics completed by date of application;At least three years of related experience;Demonstrated ability to apply technology to business solutions; andProfessional oral and written communication skills.
PREFERRED QUALIFICATIONS:
Experience in managing higher education student receivables;Experience with collection of past due accounts;Demonstrated successful supervisory experience;Knowledge of policies, procedures, rules, and laws related to student financial aid, student privacy (FERPA), and collection of current and past due accounts;Demonstrated ability to promote excellent customer service;Established record of initiating and implementing process improvements;Experience or potential in developing effective communication plans;Ability to collaborate well with other units;Familiarity with Ellucian Banner software.
APPLICATION PROCESS:
This system will guide you through the electronic application form. This employment site will also require the attachment of a cover letter, which should specifically address how the candidate meets the qualifications as outlined in the advertisement, resume, and a reference page with the contact information for three professional references. Email applications will not be accepted. Please contact SDSU Human Resources at (605) 688-4128 if you require assistance with this process.
Any offer of employment is contingent on the university's verification of credentials and other information required by law and/or university policies, including but not limited to, successful completion of a criminal background check.
South Dakota State University is a tobacco free environment. It is the policy of the University to maintain a drug-free environment and to thereby establish, promote, and maintain a safe and healthy working and learning environment for employees and students. This position is subject to South Dakota State University's Drug and Alcohol Testing Policy 4:14.
Posting Date07/02/2024
Closing Date
Open Until FilledYes
First Consideration Date07/23/2024
Advertised SalaryThe salary for the Director of Student Accounts is commensurate with qualifications.
Duration of the Term12 months
If Other, describe duration
Appointment Percent100
Work Hours
8-5
Typical Hours Worked Per Week
Appointment TypeRegular
Faculty StatusNo
Scope of SearchExternal (includes Internal)
If internal, define scope of search
This position requiresNo Requirement
If other, please indicate
Department Description and Cultural Expectations
South Dakota State University is the state's largest, most comprehensive university with over $60 million annual research expenditures, more than 200 academic programs and an enrollment of approximately 12,000 students. We offer a rich academic experience in an environment of inclusions and access. The university is part of a dynamic community for families, students, young professionals, and retirees, which offers an abundance of attractions and activities.
Equal Employment Opportunity Statement
South Dakota State University promotes access to and opportunities for all to receive the benefit of and participate in education, research, and service and is especially interested in candidates that can contribute to this land-grant access mission. SDSU is an affirmative action, equal opportunity employer. All qualified applicants will receive consideration without regard to, and SDSU prohibits discrimination on, the basis of, sex, race, color, creed, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, marital status, pregnancy, religion, age, disability, genetic information, veteran's status, or any other status that may become protected in the offering of all educational programs and employment. Arrangements for accommodations required by disabilities can be made by emailing HR@sdstate.edu. Individuals with concerns regarding discrimination should contact: Equal Opportunity Officer/Title IX Coordinator, Human Resources, Morrill Hall 100, SDSU, Brookings, SD 57007. Phone: (605) 688-4128 .
Contact Information
For questions on the position, contact search committee chair, James Westcott, at James.Westcott@sdstate.edu.
Working Conditions
Cognitive Requirements
Please check the appropriate response that describe the cognitive requirements for this position.Analyzing, Comprehend, Frequent Change, Intense Customer Interaction, Logic, Memory, Multiple Priorities, Multiple Stimuli, Pace-fast, Perform calculations, Reading, Reasoning, Verbal Communication, Written Communication
Protective Clothing/Equipment
Please check the appropriate response for this position's use of the following protective clothing or equipment.
If other protection is used please identify
Physical Requirements
Please designate the physical requirements of this positionFine Finger Manipulation (keyboarding, pipefitting, bench work, etc), Lifting light, Reaching, Repetitive Motion, Sitting for sustained periods of time, Use Both Hands
Describe any of the conditions selected
standard office environment working with computer applications.
Sensory Requirements
Please check the appropriate response that describe the sensory requirements for this position.Hearing, Near Vision, Speaking, Vision (With and without corrective lenses)
Working Conditions & Exposures
Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day.Vaccination recommended due to potential occupational exposure
Please describe, in more detail, any of the conditions checked above
frequent contact with students
Working Environment
Check the appropriate box(es) that best describes the environment in which the primary function of the position is performed.Office Environment
If you have indicated Other Environment, if work tasks involve one or more of the above, or if further explanation is necessary, please use the space provided.
Supplemental Questions
Required fields are indicated with an asterisk (*).* Where did you hear about this position?
SDBOR Employment SiteSouth Dakota Department of LaborEmployee ReferralDepartment Announcement / Inside StateHandshakeJob Board (Indeed, Monster, ZipRecruiter) - Please specifyIndustry ConferenceSearch Engine - Please specifyEmployment Agency - Please specifyNewspaper - Please specifyHigherEdJobs.comChronicle of Higher EducationSocial Media (Facebook, Instagram, LinkedIn) - Please specifyRadio - Please specifyAPLUList Servs - Please specifyAlumniOther - Please specify
Documents Needed to Apply
Required Documents
ResumeCover LetterReference ListOptional Documents
Posting Details
Logo
InstitutionSouth Dakota State University
Working TitleDirector of Student Accounts
Posting NumberNFE02419P
DepartmentSDSU-Cashier's Office
Physical Location of Position (City)Brookings
Posting Text
South Dakota State University Cashier's Office is offering an exceptional career opportunity as Director of Student Accounts. We are looking for a confident and innovative professional to guide our Jackrabbit students as they navigate their financial commitments. This position is located in
Brookings, South Dakota
and is a 12-month, full-time, benefits-eligible position. This position is supervised by the Assistant Vice President of Financial Services.
Must be authorized to work in the U.S. Sponsorship is not available for this position.
KEY RESPONSIBILITIES:
This position is responsible for managing student account billings, payments, and refunds. The unit also administers preliminary, in-house collection efforts and student loans. The successful candidate will be able to demonstrate an aptitude for leading teams that prioritize customer service while accurately and efficiently processing a significant volume of financial transactions.
BENEFITS:
South Dakota State University offers a wide range of excellent benefits including medical, dental, and flexible benefits, retirement plans, compensation packages, paid holidays, and vacation leave. We offer a generous retirement plan that includes 6% matching, 10 hours of annual leave each month, 9.34 hours of sick leave each month, and eleven paid holidays. Relocation benefits are available per university's guidelines. Employees also have access to internal and state-sponsored training as well as reduced tuition for state-supported courses at all State of South Dakota academic institutions.
MINIMUM QUALIFICATIONS:Bachelor's Degree related to Finance, Accounting, Business Management or Economics completed by date of application;At least three years of related experience;Demonstrated ability to apply technology to business solutions; andProfessional oral and written communication skills.
PREFERRED QUALIFICATIONS:
Experience in managing higher education student receivables;Experience with collection of past due accounts;Demonstrated successful supervisory experience;Knowledge of policies, procedures, rules, and laws related to student financial aid, student privacy (FERPA), and collection of current and past due accounts;Demonstrated ability to promote excellent customer service;Established record of initiating and implementing process improvements;Experience or potential in developing effective communication plans;Ability to collaborate well with other units;Familiarity with Ellucian Banner software.
APPLICATION PROCESS:
This system will guide you through the electronic application form. This employment site will also require the attachment of a cover letter, which should specifically address how the candidate meets the qualifications as outlined in the advertisement, resume, and a reference page with the contact information for three professional references. Email applications will not be accepted. Please contact SDSU Human Resources at (605) 688-4128 if you require assistance with this process.
Any offer of employment is contingent on the university's verification of credentials and other information required by law and/or university policies, including but not limited to, successful completion of a criminal background check.
South Dakota State University is a tobacco free environment. It is the policy of the University to maintain a drug-free environment and to thereby establish, promote, and maintain a safe and healthy working and learning environment for employees and students. This position is subject to South Dakota State University's Drug and Alcohol Testing Policy 4:14.
Posting Date07/02/2024
Closing Date
Open Until FilledYes
First Consideration Date07/23/2024
Advertised SalaryThe salary for the Director of Student Accounts is commensurate with qualifications.
Duration of the Term12 months
If Other, describe duration
Appointment Percent100
Work Hours
8-5
Typical Hours Worked Per Week
Appointment TypeRegular
Faculty StatusNo
Scope of SearchExternal (includes Internal)
If internal, define scope of search
This position requiresNo Requirement
If other, please indicate
Department Description and Cultural Expectations
South Dakota State University is the state's largest, most comprehensive university with over $60 million annual research expenditures, more than 200 academic programs and an enrollment of approximately 12,000 students. We offer a rich academic experience in an environment of inclusions and access. The university is part of a dynamic community for families, students, young professionals, and retirees, which offers an abundance of attractions and activities.
Equal Employment Opportunity Statement
South Dakota State University promotes access to and opportunities for all to receive the benefit of and participate in education, research, and service and is especially interested in candidates that can contribute to this land-grant access mission. SDSU is an affirmative action, equal opportunity employer. All qualified applicants will receive consideration without regard to, and SDSU prohibits discrimination on, the basis of, sex, race, color, creed, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, marital status, pregnancy, religion, age, disability, genetic information, veteran's status, or any other status that may become protected in the offering of all educational programs and employment. Arrangements for accommodations required by disabilities can be made by emailing HR@sdstate.edu. Individuals with concerns regarding discrimination should contact: Equal Opportunity Officer/Title IX Coordinator, Human Resources, Morrill Hall 100, SDSU, Brookings, SD 57007. Phone: (605) 688-4128 .
Contact Information
For questions on the position, contact search committee chair, James Westcott, at James.Westcott@sdstate.edu.
Working Conditions
Cognitive Requirements
Please check the appropriate response that describe the cognitive requirements for this position.Analyzing, Comprehend, Frequent Change, Intense Customer Interaction, Logic, Memory, Multiple Priorities, Multiple Stimuli, Pace-fast, Perform calculations, Reading, Reasoning, Verbal Communication, Written Communication
Protective Clothing/Equipment
Please check the appropriate response for this position's use of the following protective clothing or equipment.
If other protection is used please identify
Physical Requirements
Please designate the physical requirements of this positionFine Finger Manipulation (keyboarding, pipefitting, bench work, etc), Lifting light, Reaching, Repetitive Motion, Sitting for sustained periods of time, Use Both Hands
Describe any of the conditions selected
standard office environment working with computer applications.
Sensory Requirements
Please check the appropriate response that describe the sensory requirements for this position.Hearing, Near Vision, Speaking, Vision (With and without corrective lenses)
Working Conditions & Exposures
Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day.Vaccination recommended due to potential occupational exposure
Please describe, in more detail, any of the conditions checked above
frequent contact with students
Working Environment
Check the appropriate box(es) that best describes the environment in which the primary function of the position is performed.Office Environment
If you have indicated Other Environment, if work tasks involve one or more of the above, or if further explanation is necessary, please use the space provided.
Supplemental Questions
Required fields are indicated with an asterisk (*).* Where did you hear about this position?
SDBOR Employment SiteSouth Dakota Department of LaborEmployee ReferralDepartment Announcement / Inside StateHandshakeJob Board (Indeed, Monster, ZipRecruiter) - Please specifyIndustry ConferenceSearch Engine - Please specifyEmployment Agency - Please specifyNewspaper - Please specifyHigherEdJobs.comChronicle of Higher EducationSocial Media (Facebook, Instagram, LinkedIn) - Please specifyRadio - Please specifyAPLUList Servs - Please specifyAlumniOther - Please specify
Documents Needed to Apply
Required Documents
ResumeCover LetterReference ListOptional Documents