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Plymouth Housing Group

Community Specialist

Plymouth Housing Group, Seattle, Washington, us, 98127


Plymouth Housing Group Community Specialist

Seattle, WashingtonThis is a unionized position represented by Local 8 of the Office and Professional Employees International Union (OPEIU). Starting wage is $28.45 an hour.Job Summary:

The Community Specialist (CS) supports Plymouth residents by working in a team environment, maintaining high-quality service delivery based on the values inherent in Plymouth's mission, the principles of cultural proficiency, the tenets of harm reduction and trauma-informed care, and the 'housing first' philosophy. The CS educates new residents with the goal of understanding how the building functions and building expectations. The role also serves as part of an onsite permanent supportive housing team (PSH) that is committed to supporting the well-being of residents, fostering a sense of community, safety, and home.Work Schedule:

This position works a 40-hour work week, which may include weekday evenings and one weekend day, along with the willingness to work select holiday mornings.Essential Job Functions:Supportive and Community Services:

In partnership with tenants, building team, and behavioral health partners, identify community building activities that are of interest to the residents, such as social activities, health, life skills, educational opportunities, treatment, peer groups, and field trips. Responsible for the activities calendar, including planning and executing events. Actively outreach residents to participate.Welcome all new residents to a safe and inclusive environment and support the orientation and onboarding program to acclimate residents to their new home, understand building expectations, and form relationships with staff and residents.Identify and secure materials and supplies needed for events; maintain a supply of 'welcome baskets' for new tenants.Arrange for and/or distribute food to tenants during events.Transport groups of tenants to external activities using company vehicles.Create schedules for community bus service or transportation, including local shopping or destination trips.Mediates conflict using de-escalation and other techniques; intervene in crisis to respond to emergencies as necessary.Assist with residents' complaints and concerns, escalating them to the Residential Services Manager as needed.Distribute newsletters, brochures, and other relevant materials to residents, ensuring communication accommodates language differences, cultural differences, visual impairments, and other necessary accommodations as requested by residents.Create respectful and trusting relationships with tenants.Collaborative:

Plan and execute events and meetings as needed, identifying resources and managing support needed to facilitate community events (coordinate with building staff, partners, volunteers, etc.).Provide support, guidance, and oversight during community events for all volunteers and interns.Participate and attend staff/supervisory and team meetings.Practice a cooperative work approach and promote teamwork among co-workers.Help manage the milieu to promote safety and community by maintaining a proactive presence during non-event hours.

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