Red Hawk Casino
Security Shift Supervisor
Red Hawk Casino, Placerville, California, United States, 95667
DUTIES AND RESPONSIBILITIES
Assists in the supervision of Security Officers on assigned shift.Maintains adequate staffing levels by interviewing, selecting, training, scheduling, evaluating, promoting, and disciplining employees as needed.Patrols the property on assigned shift, identifying potential security and/or safety hazards, and reporting them to the appropriate individual to ensure the safety and protection of guests, employees, and the entire facility.Acts as a back-up to Security Officers on assigned shift and assumes their duties when necessary.Prepares and requests reports on incidents involving guests, employees, and/or the facility as needed.Guards transfers of monies and chips on the casino floor, as well as the physical transportation of chip fills and credits.Interacts with guests and employees in a positive, professional manner.Ensures a maximum level of guest service and satisfaction throughout the property is achieved and maintained.Facilitates the flow of information throughout the property by attending regularly scheduled departmental meetings.Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.Creates and utilizes a comprehensive and sustainable employee engagement strategy through both formal and informal feedback as well as constant communication.Performs all other duties as assigned.QUALIFICATION REQUIREMENTS
High school diploma or GED required; an Associates of Arts degree in any field is preferred.Must have a minimum of one year of supervisor and guest services experience.Two years of experience in law enforcement or gaming security strongly preferred.Excellent communication skills required.Must be at least 21 years of age.
#J-18808-Ljbffr
Assists in the supervision of Security Officers on assigned shift.Maintains adequate staffing levels by interviewing, selecting, training, scheduling, evaluating, promoting, and disciplining employees as needed.Patrols the property on assigned shift, identifying potential security and/or safety hazards, and reporting them to the appropriate individual to ensure the safety and protection of guests, employees, and the entire facility.Acts as a back-up to Security Officers on assigned shift and assumes their duties when necessary.Prepares and requests reports on incidents involving guests, employees, and/or the facility as needed.Guards transfers of monies and chips on the casino floor, as well as the physical transportation of chip fills and credits.Interacts with guests and employees in a positive, professional manner.Ensures a maximum level of guest service and satisfaction throughout the property is achieved and maintained.Facilitates the flow of information throughout the property by attending regularly scheduled departmental meetings.Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.Creates and utilizes a comprehensive and sustainable employee engagement strategy through both formal and informal feedback as well as constant communication.Performs all other duties as assigned.QUALIFICATION REQUIREMENTS
High school diploma or GED required; an Associates of Arts degree in any field is preferred.Must have a minimum of one year of supervisor and guest services experience.Two years of experience in law enforcement or gaming security strongly preferred.Excellent communication skills required.Must be at least 21 years of age.
#J-18808-Ljbffr