ESR Healthcare
Client executive hospitality campus new Orleans la
ESR Healthcare, Los Angeles, California, United States,
Client Executive - Hospitality CampusNew Orleans, LA
Experience Level:
Mid-seniorExperience Required:
7 YearsEducation Level:
Bachelor’s DegreeJob Function:
ManagementIndustry:
HospitalityCompensation:
View salaryTotal Position:
1Relocation Assistance:
Yes
We have a very exciting opportunity for a Client Executive position in New Orleans, Louisiana.
This is an excellent opportunity for a self-driven individual to utilize their leadership skills and demonstrate their ability to build a formidable team, deliver operational and financial excellence, and establish strong relationships with our client-partners to assist in the growth and retention of their business. Our successful candidates will have strong financial acumen, talent management, communication skills, and front-line leadership, in addition to a demonstrated track record of developing strong client relationships using innovative solutions.
The Client Executive-Campus Hospitality is a trusted adviser central to the client partnership and key to delivering results that meet client needs. This role has direct accountability for operational excellence, achieved by delivering on our contractual obligations and service commitments that are predictable, reliable, and repeatable.
As a leader, you will be responsible for managing the newly renovated resident dining and retail hub on campus, which includes retail, catering, and concessions services.
Your responsibilities include:
Working closely with various clients to ensure innovation and creative solutions lead to positive Sodexo and client outcomes.
Coordinating and directing all activities including financial performance, client retention, policy compliance, and employee training and development.
Working with clients and SVP in all matters relating to contract and account operations to establish and maintain a mutually beneficial business relationship that ensures account retention.
Developing a business plan and budget for the assigned accounts in conjunction with the account GM’s.
Delivering and maintaining strong financial results.
You need to have:
Ability to develop strategic plans.
Ability to work in partnership with Sodexo resources.
Knowledge of current trends and innovations to drive client value.
Focus on delivering excellence to the student, faculty, and staff population.
Effective communication skills and ability to interact from the frontline.
Track record demonstrating strong leadership skills.
Financial and creative problem-solving acumen.
Ability to build and develop a formidable team.
Strong organizational skills.
Client relationship skills.
Business development skills to identify and successfully target growth opportunities among existing clients.
The ideal candidate will possess the following:
At least 5 years of experience in a high-level management position, focused in a university, campus, or higher education environment required.
Experience working with at least $15 million in managed volume or multi-account experience.
A strong background in university dining programs.
Excellent relationship-building and team-building skills.
MBA preferred.
Position Summary:The Client Executive has overall leadership and responsibility for client relationships, oversight of the assigned contracts, and Sodexo's success with a single client organization with multiple sites and either single or multiple services. This role has direct accountability for operational excellence, achieved by delivering on our contractual obligations and service commitments that are predictable, reliable, and repeatable.
Basic Qualifications & Requirements:
Basic Education Requirement:
Bachelor’s Degree or equivalent experience
Basic Management Experience:
7 years
Basic Functional Experience:
7 years
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Experience Level:
Mid-seniorExperience Required:
7 YearsEducation Level:
Bachelor’s DegreeJob Function:
ManagementIndustry:
HospitalityCompensation:
View salaryTotal Position:
1Relocation Assistance:
Yes
We have a very exciting opportunity for a Client Executive position in New Orleans, Louisiana.
This is an excellent opportunity for a self-driven individual to utilize their leadership skills and demonstrate their ability to build a formidable team, deliver operational and financial excellence, and establish strong relationships with our client-partners to assist in the growth and retention of their business. Our successful candidates will have strong financial acumen, talent management, communication skills, and front-line leadership, in addition to a demonstrated track record of developing strong client relationships using innovative solutions.
The Client Executive-Campus Hospitality is a trusted adviser central to the client partnership and key to delivering results that meet client needs. This role has direct accountability for operational excellence, achieved by delivering on our contractual obligations and service commitments that are predictable, reliable, and repeatable.
As a leader, you will be responsible for managing the newly renovated resident dining and retail hub on campus, which includes retail, catering, and concessions services.
Your responsibilities include:
Working closely with various clients to ensure innovation and creative solutions lead to positive Sodexo and client outcomes.
Coordinating and directing all activities including financial performance, client retention, policy compliance, and employee training and development.
Working with clients and SVP in all matters relating to contract and account operations to establish and maintain a mutually beneficial business relationship that ensures account retention.
Developing a business plan and budget for the assigned accounts in conjunction with the account GM’s.
Delivering and maintaining strong financial results.
You need to have:
Ability to develop strategic plans.
Ability to work in partnership with Sodexo resources.
Knowledge of current trends and innovations to drive client value.
Focus on delivering excellence to the student, faculty, and staff population.
Effective communication skills and ability to interact from the frontline.
Track record demonstrating strong leadership skills.
Financial and creative problem-solving acumen.
Ability to build and develop a formidable team.
Strong organizational skills.
Client relationship skills.
Business development skills to identify and successfully target growth opportunities among existing clients.
The ideal candidate will possess the following:
At least 5 years of experience in a high-level management position, focused in a university, campus, or higher education environment required.
Experience working with at least $15 million in managed volume or multi-account experience.
A strong background in university dining programs.
Excellent relationship-building and team-building skills.
MBA preferred.
Position Summary:The Client Executive has overall leadership and responsibility for client relationships, oversight of the assigned contracts, and Sodexo's success with a single client organization with multiple sites and either single or multiple services. This role has direct accountability for operational excellence, achieved by delivering on our contractual obligations and service commitments that are predictable, reliable, and repeatable.
Basic Qualifications & Requirements:
Basic Education Requirement:
Bachelor’s Degree or equivalent experience
Basic Management Experience:
7 years
Basic Functional Experience:
7 years
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