Howard Community College
Student Finance Associate
Howard Community College, Baltimore, Maryland, United States, 21276
Position Details
About Us:
Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020. HCC values diversity among its faculty, staff, and student population. We are an innovative institution committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!Position Title:
Student Finance AssociateFLSA:
Non-ExemptFT/PT:
Full TimeHours Per Week:
37.5Work Schedule:
M-F 8:30am - 5pmGrade:
10Minimum Compensation:
$44,959General Responsibilities
Employee works closely with college staff to coordinate, execute, and monitor contract billings. Responsibilities include invoicing facility rentals, contract courses, vendors, non-credit residency adjustments, and other special programs. Employee performs full cycle accounting work in the areas of accounts receivable and cash receivable staff by processing all incoming accounting data such as cash, checks and credit card payments, wire transactions, financial aid and purchase order payments, and by assisting students and completing a range of tasks related to student billing/invoicing. Work is performed in an accurate and timely manner under supervision and in compliance with Generally Accepted Accounting Principles (GAAP) guidelines.Work Performed
Comply with payment card industry data security standards (PCI DSS) and complete annual training.Assist students over the telephone, by email, and in person, with issues related to registration charges, financial aid, Nelnet payment plan, and refund vendor inquiries.Provide full service to patrons during window hours by taking payments, processing refunds, and answering inquiries.Verify, compute, and process student and vendor refunds in compliance with Title IV regulations.Calculate, prepare, and monitor invoicing for the College.Assist Accounts Receivable staff with monitoring collections.Recommend, implement, and coordinate student finance outreach and communication strategies.Assist with ensuring waivers and discounts are properly applied.Assist with managing phone calls to students for past due balances.Investigate, research and resolve discrepancies in student & vendor accounts.Prepare outgoing materials such as vendor billing and student invoices.Ensure security and confidentiality of all accounting documents in compliance with FERPA.Minimum Requirements
Minimum Education Required:
High School or equivalentMinimum Number of Years Experience Required:
3Other Knowledge Required:AA degree (accounting preferred) or a minimum of 3 years of related experience required, preferably in higher education.Extensive experience using computerized accounting software including spreadsheets and word processing software.Knowledge of accounting principles and procedures related to accounts receivable and revenue.Working Conditions
Highly stressful position due to high volume of work, confidentiality, cash handling, and accuracy. Compliance with federal and financial aid guidelines required. Flexibility in scheduling required including daytime, evening, and select weekend hours.Applicant Instructions
Pre-employment criminal background investigation is a condition of employment.
HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Candidates must live in the commutable area or be willing to relocate at their own expense if offered the position.EEO Statement
Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.
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About Us:
Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020. HCC values diversity among its faculty, staff, and student population. We are an innovative institution committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!Position Title:
Student Finance AssociateFLSA:
Non-ExemptFT/PT:
Full TimeHours Per Week:
37.5Work Schedule:
M-F 8:30am - 5pmGrade:
10Minimum Compensation:
$44,959General Responsibilities
Employee works closely with college staff to coordinate, execute, and monitor contract billings. Responsibilities include invoicing facility rentals, contract courses, vendors, non-credit residency adjustments, and other special programs. Employee performs full cycle accounting work in the areas of accounts receivable and cash receivable staff by processing all incoming accounting data such as cash, checks and credit card payments, wire transactions, financial aid and purchase order payments, and by assisting students and completing a range of tasks related to student billing/invoicing. Work is performed in an accurate and timely manner under supervision and in compliance with Generally Accepted Accounting Principles (GAAP) guidelines.Work Performed
Comply with payment card industry data security standards (PCI DSS) and complete annual training.Assist students over the telephone, by email, and in person, with issues related to registration charges, financial aid, Nelnet payment plan, and refund vendor inquiries.Provide full service to patrons during window hours by taking payments, processing refunds, and answering inquiries.Verify, compute, and process student and vendor refunds in compliance with Title IV regulations.Calculate, prepare, and monitor invoicing for the College.Assist Accounts Receivable staff with monitoring collections.Recommend, implement, and coordinate student finance outreach and communication strategies.Assist with ensuring waivers and discounts are properly applied.Assist with managing phone calls to students for past due balances.Investigate, research and resolve discrepancies in student & vendor accounts.Prepare outgoing materials such as vendor billing and student invoices.Ensure security and confidentiality of all accounting documents in compliance with FERPA.Minimum Requirements
Minimum Education Required:
High School or equivalentMinimum Number of Years Experience Required:
3Other Knowledge Required:AA degree (accounting preferred) or a minimum of 3 years of related experience required, preferably in higher education.Extensive experience using computerized accounting software including spreadsheets and word processing software.Knowledge of accounting principles and procedures related to accounts receivable and revenue.Working Conditions
Highly stressful position due to high volume of work, confidentiality, cash handling, and accuracy. Compliance with federal and financial aid guidelines required. Flexibility in scheduling required including daytime, evening, and select weekend hours.Applicant Instructions
Pre-employment criminal background investigation is a condition of employment.
HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Candidates must live in the commutable area or be willing to relocate at their own expense if offered the position.EEO Statement
Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.
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