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University of California Riverside

Assistant Director of Student Business Services

University of California Riverside, Riverside, California, United States, 92504


Assistant Director of Student Business Services

Job ID:Location:

Main Campus - UCRSchedule:

8AM - 5PMCategory:

Accounting and FinanceSalary:

$81,500 - $150,100Full/Part Time:

Full-time(100%)Organization:

Planning Budget & AdministrationDepartment:

SBS:CashiersApplication Deadline:

Open Until Filled

Position Information:Under the general direction of the Associate Director of Student Business Services/Cashiers, the incumbent is responsible for the management of the billing receivables ($292 M), loan administration and collection ($36M), student disbursements ($100 M) and supervision of 8 FTE. This includes direct supervision over the daily operations and internal controls of the campus billing receivables and student disbursements area. In collaboration with the Associate Director, participates in the development of departmental goals and strategic planning, business process re-engineering, policy and system enhancements, benchmarking and provides expert level expertise. Serves as the primary point of contact and assumes leadership responsibilities in the department during the absence of senior leadership.

Applicants are strongly encouraged to include a cover letter and resume with their application. Please be advised that candidates may be required to provide a work/writing sample.

The full salary range for the Assistant Director of Student Business Services is $81,500 - $150,100 annually. However, the expected pay scale for this position is $81,500 - $115,800 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.

Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Requirements:Educational RequirementsBachelor's degree in related area and/or equivalent experience/training.RequiredMaster's degree in business administration and other related fields.Preferred

Experience Requirements6 - 10 years of related experience.RequiredRelevant experience in higher education (or similar environment).PreferredPrevious supervisory/managerial experience.Preferred

Special ConditionsVacations should be planned around critical department deadlines.Required

Minimum RequirementsAdvanced knowledge of financial transactions and financial systems, as well as related policy, accounting and regulatory compliance requirements.Proficiency in use of spreadsheet and database software.Strong interpersonal skills, service orientation, ability to multi-task effectively in a varied, high volume environment, judgment and decision-making, reasoning, ability to develop original ideas to solve problems, and effective verbal and written communication skills.Knowledge of human resources policies and procedures.Ability to manage changing priorities, and manage staff time and efforts accordingly.Thorough knowledge and understanding of internal control practices and their impact on protecting University resources.

Additional Information:In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country.UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.UC Riverside is the top university in the United States for social mobility. - U.S. News 2020UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens in the nation. - Center for World University RankingsUCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit:

Employee Benefits Overview

Job Description Details:General InformationJob TitleFINANCIAL SVC SUPV 2

Job Code004631

Grade23

Department HeadAsirra Suguitan

SupervisorRhonda High

Positions Directly SupervisedJob Code Title FTE004722 BLANK AST 3 4004621 COLL REPR SR 1004627 FINANCIAL SVC ANL 2 2007708 FINANCIAL ANL 2 1

Generic ScopeProvides direct supervision typically to professionals or skilled technical employees. Functions as advisor to unit and administration. Analyzes and resolves problems, interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and objectives.

Custom ScopeReceives assignments in the form of objectives with goals and the process by which to meet goals. Provides direction to staff according to established policies and management guidance. Administers policies that directly affect subordinate staff. Recommends changes to department policies and practices. Identifies risks and responds accordingly. Provide priority setting and work flow analysis.

Department Custom ScopeUnder the general direction of the Director of Student Business Services/Cashiers, the incumbent is responsible for the management of the billing receivables ($292M), loan administration and collection ($36M), student disbursements ($100 M) and supervision of 8 FTE. This includes direct supervision over the daily operations and internal controls of the campus billing receivables and student disbursements area. In collaboration with the Director, participates in the development of departmental goals and strategic planning, business process re-engineering, policy and system enhancements, benchmarking and provides expert level expertise. Acts on behalf of the Director in the Director's absence.

Key Responsibilities:May supervise the maintenance of one or more accounting/financial systems.

In collaboration with the Director of Student Business Services, provide subject matter expertise to the Student Business Services systems (Banner Accounts Receivable, Cashnet student billing presentment, ECSI Loan Billing, Campus Receivables Collector, etc.) and services by developing and drafting SBS policies, procedures and processes to ensure timely and efficient implementation. Serving as an internal and external liaison by representing SBS at various functions, such as working committees, work groups, system wide meetings and workshops. Drafting complex reports and other high level data extracts for fiscal year and calendar year end to ensure alignment with UC, campus and federal requirements regarding areas of oversight. Overseeing business workflow processes to provide subject matter expertise, problem resolution and collaborate with the Director on the development and enhancement, of staffing and functionality, and implementation of modifications.

Supervises and directs the work of a section/department of professional financial services employees who are primarily involved in performing analytical functions, with responsibility for quantity and quality of work.

Provide leadership and direction over the daily operational and administrative functions for receivables activity, billing, and disbursements; and collections and loan counseling management of campus receivables and federal loan programs. Analyze transactional activities to ensure proper recording to the general ledger, and transactional details are readily available as needed, detail codes created appropriately. Analyze the collections and loan administration, including the collection and loan counseling management of campus receivables and federal loan programs, keeping current on changing programs. Acting on behalf of the Director in the Director's absence.

Monitors progress of work of the unit to achieve short and long range objectives established by departmental leadership.

Consult with management to make recommendations for improvements and regarding changes to effectively enforce appropriate internal controls.

Recommends and performs hiring of new employees, transfers, promotions, salary actions, terminations, performance management and budget recommendations.

Supervising 8.0 FTE within the scope of their job duties and daily operations; to include recruitment, hiring, training, professional development, distribution of workload, performance evaluations and standards, and disciplinary action.

Interacts with all levels in unit with peer level supervisors in other parts of the organization.

Serving as departmental liaison to respond to all aspects of receivables, billing and disbursements within other campus departments. Serving as department liaison to other campus departments to respond to all aspects of receivables, billing and disbursements. Provide training to campus as needed.

Participates in the development and monitoring of policies and procedures for financial data management.Provides technical and supervisory guidance to staff and monitors customer service levels for the unit to various constituencies.Ensures the accuracy, control and reporting of financial data. Ensures adherence to cash and payment handling policies and procedures.Meets all government reporting and auditing requirements for related financial activities.

Consulting with internal and external auditors to efficiently resolve inquiries and data requests specific to Student Business Services.

Ensures that the appropriate internal controls are addressed, maintained and strengthened to protect University resources.

Overseeing the disbursement process for student aid awards to students through direct deposit or check refunds including the resolution of EFT rejects, stop payments, re-issues, Deferred Payment Plan Program and outside agency Federal Work Study payments to ensure compliance with federal regulations and enforce strong internal controls.

Supervising the Regents Chargeback process of defaulted accounts and generation of analytical reports by managing recommendations of accounts for charge-back, notification to appropriate department, and upon approval of charge-backs, manages charge-back system receivables (defaulted accounts) for collections both internal and with external agencies.

To apply, visit

https://jobsportal.ucr.edu/jobs/33914670

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