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IQVIA

Sr/Care Manager, Patient Support Services – Remote

IQVIA, Chicago, Illinois, United States, 60290


Employer Industry:

Healthcare ServicesWhy consider this job opportunity:Salary of $22/hrRemote position offering flexibilityOpportunity to make a meaningful impact in patient support and healthcare accessibilitySupportive work environment with a focus on professional development through educational opportunitiesEngaging in a role that allows for the improvement of quality results and adherence to healthcare standardsWhat to Expect (Job Responsibilities):Perform outbound calls to gather necessary information and document it accuratelyAnswer inbound calls and assist customers with pharmacy-related servicesContact insurance companies for benefit investigations and coverage eligibilityProvide support for prior authorizations and appealsAssist patients in the enrollment process for copay assistance programsWhat is Required (Qualifications):High School Diploma or equivalent; some college preferredMinimum one year of experience in medical billing, reimbursement, or insurance verificationPrevious data entry experience (minimum three months) with typing speed of 30 wpm or moreAdvanced knowledge of Microsoft Suite programs and soft phone systemsExceptional written and verbal communication skillsHow to Stand Out (Preferred Qualifications):Previous experience in Patient Support Services (Hub)Customer Service experience in the healthcare fieldBilingual

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