University of Utah
IT Specialist
University of Utah, Salt Lake City, Utah, United States, 84193
Job Announcement
Job Title:
IT SpecialistWorking Title:
IT SpecialistJob Grade:
EFLSA Code:
Computer EmployeeStandard Hours per Week:
40Full Time or Part Time:
Full TimeShift:
DayLocation:
Salt Lake City, UTPay Rate Range:
$40,000 - $55,000Open Date:
09/05/2024Close Date:
Open Until FilledJob Summary
The IT Specialist is a dynamic and proactive professional dedicated to providing comprehensive IT support to our contracted clients. This individual must possess a high level of motivation, exceptional organizational skills, and a friendly demeanor.Responsibilities:Image, configure, deploy and support desktop, laptop, iPad, cellphone, software/operating systems, disk storage connectivity, etc.Manage and maintain Microsoft Windows and Apple OS systems.Track, resolve and document processes for issues, settings and solutions for IT systems.Review and create process and procedure documentation.Perform inventory and retirement processes.Expected to be available outside of normal business hours for client needs, events or system upgrades or updates which need to be completed outside of normal business hours.Utilize the department ticketing system to track work tickets and time.Assist Systems Administrators with troubleshooting, problem resolutions, client interactions, machine deploys and application support.Work as a team member as well as autonomously.Travel on and off campus locations using personal vehicle for IT support and equipment transport.Other duties as assigned.Minimum Qualifications
Requires a bachelor’s degree or equivalency (one year of education can be substituted for two years of related work experience) and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within areas of specialty.Preferences
Three years of computer support related experience.ITIL Foundations Certification.A+, MCSE, or other applicable certifications.Microsoft Windows and Apple OS troubleshooting.MDM experience.Environment
Will require lifting, bending, reaching, crawling under desks, moving equipment, repetitive desk work such as typing and long term sitting.Additional Information
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.This position may require the successful completion of a criminal background check and/or drug screen.
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Job Title:
IT SpecialistWorking Title:
IT SpecialistJob Grade:
EFLSA Code:
Computer EmployeeStandard Hours per Week:
40Full Time or Part Time:
Full TimeShift:
DayLocation:
Salt Lake City, UTPay Rate Range:
$40,000 - $55,000Open Date:
09/05/2024Close Date:
Open Until FilledJob Summary
The IT Specialist is a dynamic and proactive professional dedicated to providing comprehensive IT support to our contracted clients. This individual must possess a high level of motivation, exceptional organizational skills, and a friendly demeanor.Responsibilities:Image, configure, deploy and support desktop, laptop, iPad, cellphone, software/operating systems, disk storage connectivity, etc.Manage and maintain Microsoft Windows and Apple OS systems.Track, resolve and document processes for issues, settings and solutions for IT systems.Review and create process and procedure documentation.Perform inventory and retirement processes.Expected to be available outside of normal business hours for client needs, events or system upgrades or updates which need to be completed outside of normal business hours.Utilize the department ticketing system to track work tickets and time.Assist Systems Administrators with troubleshooting, problem resolutions, client interactions, machine deploys and application support.Work as a team member as well as autonomously.Travel on and off campus locations using personal vehicle for IT support and equipment transport.Other duties as assigned.Minimum Qualifications
Requires a bachelor’s degree or equivalency (one year of education can be substituted for two years of related work experience) and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within areas of specialty.Preferences
Three years of computer support related experience.ITIL Foundations Certification.A+, MCSE, or other applicable certifications.Microsoft Windows and Apple OS troubleshooting.MDM experience.Environment
Will require lifting, bending, reaching, crawling under desks, moving equipment, repetitive desk work such as typing and long term sitting.Additional Information
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.This position may require the successful completion of a criminal background check and/or drug screen.
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