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Akkodis

Technical Support Specialist - Night Shift 10pm to 7am

Akkodis, Omaha, NE, United States


This role is on site in Omaha, NE

This role is full-time and direct hire

Technical Support Specialist Job in Omaha, Nebraska - Night Shift

Are you looking for an opportunity to work for a company on the rise who is growing rapidly? If so, this is the position for you! Akkodis is seeking a Technical Support Engineer to provide on-site (Omaha, NE) hardware/software support for end users and continue to help them push the needle forward from an IT perspective. Find more information out about this position below!

Salary Range: 50k/year - 70k/year

5+ years relevant experience

  • Top 3-5 Technical Skills
  • Must have experience in a Service Desk or Managed Service Provider support environment.
  • Familiarity with Entra AD, M365, and AWS experience is a plus.
  • Extensive familiarity with utilizing a trouble ticket system and documentation software.
  • Demonstrated hands-on proficiency in managing RMM and MDM platforms, with a preferred background in Intune.
  • Experience performing fundamental user maintenance, including access provisioning.
  • Advanced troubleshooting capabilities across a range of software platforms, including MacOS and Windows, as well as potential hardware challenges.
  • Clear understanding of network principles and terminology.
  • Vulnerability management for endpoints via Defender and Purview.

We are actively reviewing all incoming resumes. To be considered, you must apply now! Thanks for partnering with Akkodis.

To be considered, you must apply online now and submit your resume. We are actively monitoring all applications. Apply below! Thanks for partnering with Akkodis!

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records.