TD Bank
Store Mgr II
TD Bank, Brookline, Massachusetts, us, 02445
Time left to apply: End Date: December 6, 2024 (18 days left to apply)Job Requisition ID:
R_1382111Work Location:
Brookline, Massachusetts, United States of AmericaHours:
40Line of Business:
Personal & Commercial BankingPay Detail:
36.00 - 54.00 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.Job Description:The Store Manager I develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, fees and expenses. Leads, coaches and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through solutions and referrals.Depth & Scope:Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required.Manages a small sized store and team (based on U.S. TD Bank store levelling criteria).Oversees and leads a small and/or complex Store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results.Accountable for achieving both Store and individual performance metrics.Requires knowledge of the business, banking and bank operations.Provides coaching, mentorship and guidance to teammates.Acts as the highest point of escalation/contact within the store for issues raised from customers, other internal groups and/or partners.Originates loan applications, handles Conditions of Lending and conducts loan closings.Maintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry).Education & Experience:Undergraduate degree or equivalent experience.3+ years relevant experience required (retail, customer service, and/or financial services industries).1+ years leadership and coaching experience required.Strong financial analysis skills.Excellent verbal and written communication skills.Proficient with Microsoft Office suite.Customer Accountabilities:Manages the service and advice team promoting a positive customer and colleague experience.Leads, coaches and develops a team of service and advice colleagues.Coaches to ensure customer issues are handled appropriately.Promotes the Bank's presence/brand within the community.Builds relationships by promoting a client/customer centered organization.Shareholder Accountabilities:Creates store-specific strategies to grow the business.Works with partners to grow the Store Portfolio.Drives One TD - Builds and sustains awareness and engagement.Identifies and develops relationships with Personal and Small Business customers.Employee/Team Accountabilities:Leads, coaches and develops store teammates to create a consistent legendary customer experience.Responsible for management of the overall team providing both leadership and guidance.Sets targets and objectives for the team, and holds the team accountable to deliver results.OCC Language:This position falls within the definition of Loan Originator.Must be eligible for employment with a covered financial institution.Satisfactory results on a criminal background check and a credit report check are required.Physical Requirements:Domestic Travel – Occasional.Performing sedentary work – Continuous.Responding quickly to sounds – Occasional.Sitting – Continuous.Walking – Occasional.Who We Are:TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients.Our Total Rewards Package:
Our Total Rewards package reflects the investments we make in our colleagues.Additional Information:
We’re delighted that you’re considering building a career with TD.Accommodation:
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Our Values:
At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues.Our Commitment to Diversity, Equity, and Inclusion:
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work.Helping to Make an Impact in Communities – TD Ready Commitment:
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future.
#J-18808-Ljbffr
R_1382111Work Location:
Brookline, Massachusetts, United States of AmericaHours:
40Line of Business:
Personal & Commercial BankingPay Detail:
36.00 - 54.00 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.Job Description:The Store Manager I develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, fees and expenses. Leads, coaches and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through solutions and referrals.Depth & Scope:Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required.Manages a small sized store and team (based on U.S. TD Bank store levelling criteria).Oversees and leads a small and/or complex Store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results.Accountable for achieving both Store and individual performance metrics.Requires knowledge of the business, banking and bank operations.Provides coaching, mentorship and guidance to teammates.Acts as the highest point of escalation/contact within the store for issues raised from customers, other internal groups and/or partners.Originates loan applications, handles Conditions of Lending and conducts loan closings.Maintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry).Education & Experience:Undergraduate degree or equivalent experience.3+ years relevant experience required (retail, customer service, and/or financial services industries).1+ years leadership and coaching experience required.Strong financial analysis skills.Excellent verbal and written communication skills.Proficient with Microsoft Office suite.Customer Accountabilities:Manages the service and advice team promoting a positive customer and colleague experience.Leads, coaches and develops a team of service and advice colleagues.Coaches to ensure customer issues are handled appropriately.Promotes the Bank's presence/brand within the community.Builds relationships by promoting a client/customer centered organization.Shareholder Accountabilities:Creates store-specific strategies to grow the business.Works with partners to grow the Store Portfolio.Drives One TD - Builds and sustains awareness and engagement.Identifies and develops relationships with Personal and Small Business customers.Employee/Team Accountabilities:Leads, coaches and develops store teammates to create a consistent legendary customer experience.Responsible for management of the overall team providing both leadership and guidance.Sets targets and objectives for the team, and holds the team accountable to deliver results.OCC Language:This position falls within the definition of Loan Originator.Must be eligible for employment with a covered financial institution.Satisfactory results on a criminal background check and a credit report check are required.Physical Requirements:Domestic Travel – Occasional.Performing sedentary work – Continuous.Responding quickly to sounds – Occasional.Sitting – Continuous.Walking – Occasional.Who We Are:TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients.Our Total Rewards Package:
Our Total Rewards package reflects the investments we make in our colleagues.Additional Information:
We’re delighted that you’re considering building a career with TD.Accommodation:
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Our Values:
At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues.Our Commitment to Diversity, Equity, and Inclusion:
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work.Helping to Make an Impact in Communities – TD Ready Commitment:
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future.
#J-18808-Ljbffr