State of North Carolina
Administrative Specialist
State of North Carolina, Wilmington, North Carolina, United States, 28412
Salary:
$36,682.00 - $64,194.00 Annually
Location :
Wake County, NC
Job Type:
Permanent Full-Time
Job Number:
24-10994 DSB 60043161
Department:
Dept of Health and Human Services
Division:
Blind Services
Opening Date:
09/19/2024
Closing Date:
10/4/2024 5:00 PM Eastern
Job Class Title:
Administrative Specialist I
Position Number:
60043161
Work Location:
Wake County
Salary Grade:
NC08
Description of Work
This position is being reposted. Previous candidates need to reapply in order to be considered.The DSB Career and Training Center (CTC) is a dynamic environment which continuously grows and evolves to meet the needs of the population served. In this setting, residentially based services are provided to individuals who are visually impaired, blind or deafblind to assist them with achieving their goals of independence, education and employment. Instruction and/or residential services are provided 24 hours a day, five to seven days a week.
Most individuals who participate in services are referred by Vocational Rehabilitation Counselors and need comprehensive training in order to succeed with their planned goals. The CTC provides a wide range of services to assist eligible individuals adapt to vision loss, improve their confidence, and gain skills which enable them to obtain employment in competitive, integrated environments. Services tailored to this specific population include: assessments of current functioning, interests, aptitudes and visual potential; daily instruction according to individualized schedules; health and wellness coaching, guidance and counseling, recreational therapy, as well as evening activities onsite and in the community. Instruction is primarily provided in-person. Remote instruction is also provided when needed and when feasible. The DSB Career and Training Center follows current CDC and DHHS guidelines regarding COVID-19 precautions.
The Administrative Specialist is often the first point of contact for callers and visitors. The individual in this position interacts respectfully with diverse populations including those who are receiving services, Center staff, non-Center DSB staff, partner agencies and visitors. This role is part of an admin team which works together to make sure administrative needs for the Center are met so services can be effectively provided to participants.Key responsibilities of this position include:• Respectfully greet participants and visitors to the building• Determine the needs of participants and visitors in-person or by phone and appropriately direct them to internal and external resources• Engage staff in a collaborative and supportive manner• Crosstrain in other administrative staff duties so that the so that administrative needs for the Center are consistently met• Serve as the primary support staff for the Center Director, assisting with composing and proofreading communications as well as with organizing information and data• Communicate clearly and concisely, both orally and in writing, so that staff receive pertinent information as requested by the Center Director or other management• Serve as a point of contact for maintenance and housekeeping concerns• Track the submission of reports on service provision• Compile accurate monthly reports in MS Excel• Write letters and coordinating mailings• Troubleshoot office equipment• Create authorizations for payments in the case management system• Scan documents according to protocols related to PII and PHI• Manage and organize electronic and paper files• Serve as a point of contact for the building in case of an emerge
Since 1935, the mission of the North Carolina Division of Services for the Blind (DSB) has been to enable people who are visually impaired, blind, and deafblind to reach their goals of independence and employment.To see the impact of DSB's involvement in the community, please click on the links belowPatricia TurnerChristina Sterling
About NC Department of Health and Human Services: The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.
Compensation & Benefits:The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.Visit website for
Knowledge, Skills and Abilities / Competencies
To receive credit for all of your work history and credentials, you must list the information on the application form. Any information omitted from the application form, listed under the text resume section, or on an attachment will not be considered for qualifying credit.
Please refer to the link below for additional information
Ability to communicate effectively orally and in writing.High level of attention to detail.Experience with entering data in MS Excel.Experience working in a setting that serves individuals with disabilities.Management Preferences
High level of experience creating and maintain MS Excel Spreadsheets.Administrative experience in a human services facility and/or interacting with people with disabilities.Physical RequirementsStooping, Crouching, Reaching, Walking, Fingering, Talking, Hearing, Repetitive Motions, in a sedentary environment.
Salary determination is based on equity, education, and experience.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience;
OR
An equivalent combination of education and experience.Supplemental and Contact Information
The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.
Consideration for this vacancy, all applicants must complete an on-line application using this link,
If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for consideration.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.
For technical issues with your application, please call the NeoGov Help Line at855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-3517.
NOTE: For temporary, contract or other supplemental staffing appointments:There are no paid leave, retirement or other benefits associated with these appointment types.
For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
I UNDERSTAND that DHHS requires a complete descriptive work history with all employment experience detailed to be considered for employment. Answers to supplemental questions are not a substitute for providing all relevant information within the body of your application. In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education and all professional work experience acquired including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. (NOTE: AN ATTACHED RESUME NOR "SEE RESUME" DOES NOT SATISFY THE REQUIREMENT OF COMPLETING THE APPLICATION. If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)
Yes, I understand and have fully completed all requirements.
02
Where did you learn about DHHS or this opportunity?
NC JobsEmployee ReferralConference / Career FairEmail campaignProfessional Association or Industry-specific job boardIndeedLinkedInNC Nursing Board emailGoogleOther General Job BoardsOther Search EnginesOther Social MediaInternet AdvertisementTV / Radio
03
Are you aware that this position is located in Wake County?
YesNo
04
Which of the following best describes your total years of experience working with individuals with disabilities?
NoneLess than 1 year1-2 years3-5 years6+ years
05
Which of the following best describes your level of experience inspecting documents with accuracy and attention to detail?
NoneLess than 1 year1-2 years2-3 years3+ years
06
Do you have experience implementing confidentiality guidelines?
YesNo
07
If you answered yes to the previous question, briefly describe your experience.
08
I understand that the budgeted salary for this position is limited to $46,000. If offered this position, the salary offered will be within the posted recruitment range of $36,682-$46,000.
YesNo
Required Question
$36,682.00 - $64,194.00 Annually
Location :
Wake County, NC
Job Type:
Permanent Full-Time
Job Number:
24-10994 DSB 60043161
Department:
Dept of Health and Human Services
Division:
Blind Services
Opening Date:
09/19/2024
Closing Date:
10/4/2024 5:00 PM Eastern
Job Class Title:
Administrative Specialist I
Position Number:
60043161
Work Location:
Wake County
Salary Grade:
NC08
Description of Work
This position is being reposted. Previous candidates need to reapply in order to be considered.The DSB Career and Training Center (CTC) is a dynamic environment which continuously grows and evolves to meet the needs of the population served. In this setting, residentially based services are provided to individuals who are visually impaired, blind or deafblind to assist them with achieving their goals of independence, education and employment. Instruction and/or residential services are provided 24 hours a day, five to seven days a week.
Most individuals who participate in services are referred by Vocational Rehabilitation Counselors and need comprehensive training in order to succeed with their planned goals. The CTC provides a wide range of services to assist eligible individuals adapt to vision loss, improve their confidence, and gain skills which enable them to obtain employment in competitive, integrated environments. Services tailored to this specific population include: assessments of current functioning, interests, aptitudes and visual potential; daily instruction according to individualized schedules; health and wellness coaching, guidance and counseling, recreational therapy, as well as evening activities onsite and in the community. Instruction is primarily provided in-person. Remote instruction is also provided when needed and when feasible. The DSB Career and Training Center follows current CDC and DHHS guidelines regarding COVID-19 precautions.
The Administrative Specialist is often the first point of contact for callers and visitors. The individual in this position interacts respectfully with diverse populations including those who are receiving services, Center staff, non-Center DSB staff, partner agencies and visitors. This role is part of an admin team which works together to make sure administrative needs for the Center are met so services can be effectively provided to participants.Key responsibilities of this position include:• Respectfully greet participants and visitors to the building• Determine the needs of participants and visitors in-person or by phone and appropriately direct them to internal and external resources• Engage staff in a collaborative and supportive manner• Crosstrain in other administrative staff duties so that the so that administrative needs for the Center are consistently met• Serve as the primary support staff for the Center Director, assisting with composing and proofreading communications as well as with organizing information and data• Communicate clearly and concisely, both orally and in writing, so that staff receive pertinent information as requested by the Center Director or other management• Serve as a point of contact for maintenance and housekeeping concerns• Track the submission of reports on service provision• Compile accurate monthly reports in MS Excel• Write letters and coordinating mailings• Troubleshoot office equipment• Create authorizations for payments in the case management system• Scan documents according to protocols related to PII and PHI• Manage and organize electronic and paper files• Serve as a point of contact for the building in case of an emerge
Since 1935, the mission of the North Carolina Division of Services for the Blind (DSB) has been to enable people who are visually impaired, blind, and deafblind to reach their goals of independence and employment.To see the impact of DSB's involvement in the community, please click on the links belowPatricia TurnerChristina Sterling
About NC Department of Health and Human Services: The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.
Compensation & Benefits:The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.Visit website for
Knowledge, Skills and Abilities / Competencies
To receive credit for all of your work history and credentials, you must list the information on the application form. Any information omitted from the application form, listed under the text resume section, or on an attachment will not be considered for qualifying credit.
Please refer to the link below for additional information
Ability to communicate effectively orally and in writing.High level of attention to detail.Experience with entering data in MS Excel.Experience working in a setting that serves individuals with disabilities.Management Preferences
High level of experience creating and maintain MS Excel Spreadsheets.Administrative experience in a human services facility and/or interacting with people with disabilities.Physical RequirementsStooping, Crouching, Reaching, Walking, Fingering, Talking, Hearing, Repetitive Motions, in a sedentary environment.
Salary determination is based on equity, education, and experience.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience;
OR
An equivalent combination of education and experience.Supplemental and Contact Information
The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.
Consideration for this vacancy, all applicants must complete an on-line application using this link,
If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for consideration.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.
For technical issues with your application, please call the NeoGov Help Line at855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-3517.
NOTE: For temporary, contract or other supplemental staffing appointments:There are no paid leave, retirement or other benefits associated with these appointment types.
For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
I UNDERSTAND that DHHS requires a complete descriptive work history with all employment experience detailed to be considered for employment. Answers to supplemental questions are not a substitute for providing all relevant information within the body of your application. In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education and all professional work experience acquired including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. (NOTE: AN ATTACHED RESUME NOR "SEE RESUME" DOES NOT SATISFY THE REQUIREMENT OF COMPLETING THE APPLICATION. If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)
Yes, I understand and have fully completed all requirements.
02
Where did you learn about DHHS or this opportunity?
NC JobsEmployee ReferralConference / Career FairEmail campaignProfessional Association or Industry-specific job boardIndeedLinkedInNC Nursing Board emailGoogleOther General Job BoardsOther Search EnginesOther Social MediaInternet AdvertisementTV / Radio
03
Are you aware that this position is located in Wake County?
YesNo
04
Which of the following best describes your total years of experience working with individuals with disabilities?
NoneLess than 1 year1-2 years3-5 years6+ years
05
Which of the following best describes your level of experience inspecting documents with accuracy and attention to detail?
NoneLess than 1 year1-2 years2-3 years3+ years
06
Do you have experience implementing confidentiality guidelines?
YesNo
07
If you answered yes to the previous question, briefly describe your experience.
08
I understand that the budgeted salary for this position is limited to $46,000. If offered this position, the salary offered will be within the posted recruitment range of $36,682-$46,000.
YesNo
Required Question